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  #41  
Old 26.07.2020, 19:02
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fixed once again
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  #42  
Old 27.07.2020, 16:50
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Thanks
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #43  
Old 28.07.2020, 08:36
serrato serrato is offline
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Thanks @raztoki.

@pspzockerscene, if you get the opportunity, please let me know if my insta plugin is corrupted or old or something, since I'm the only one who gets the unknownFileName thing if I disable the instagram account (I posted relevant logs in a rar file on the last page).
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  #44  
Old 28.07.2020, 13:16
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pspzockerscene pspzockerscene is offline
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@serrato yes you are so far the only user who has reported this issue.

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #45  
Old 13.10.2020, 10:33
serrato serrato is offline
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Hello again.

I am experiencing this issue once more. Anybody else? To confirm, I installed a brand new instance of JD in a separate test directory and I still get the "unknownFileName" package.
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  #46  
Old 13.10.2020, 13:23
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Jiaz Jiaz is offline
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@serrato: Can you please provide example links? With/without your account?
Also please provide a debug log, see https://support.jdownloader.org/Know...d-session-logs
I cannot reproduce the issue
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  #47  
Old 13.10.2020, 13:28
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Hi @Jiaz

Example link: **External links are only visible to Support Staff****External links are only visible to Support Staff** (for full profile)

and a single post: **External links are only visible to Support Staff****External links are only visible to Support Staff**

Log: jdlog://2544325302851/

This is using completely default, stock JD as mentioned earlier in the test directory.
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  #48  
Old 13.10.2020, 13:40
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Can you open the website in browser without being logged in?
log shows that instagram redirect to login page for you whereas it works fine for me
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  #49  
Old 13.10.2020, 13:45
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Yeah it's presenting the login screen if I paste links into the browser. How come it's not showing that for you?

I get the same unknownFileName issue regardless of whether or not I am logged into an instagram account on JD. It resolved on its own last time (either from instagram's side or from JD update).

I also came across a news report from 2019 that instagram no longer allows logged out users to view any page.
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  #50  
Old 13.10.2020, 13:49
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I guess this is sort of geo targeted. We will have to update the plugin to support this because
Thanks for the confirmation about account required in browser as well
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  #51  
Old 13.10.2020, 13:52
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Quote:
Originally Posted by Jiaz View Post
I guess this is sort of geo targeted. We will have to update the plugin to support this because
Thanks for the confirmation about account required in browser as well
I was wondering if it might be something to do with geo-targeting, but even after using a VPN to change locations, the issue persists. Seems pretty odd, especially if I can see a page in the browser while logged in, but JD won't crawl it even while logged in inside JD.
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  #52  
Old 13.10.2020, 14:01
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Can you provide a new log with account in use?
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  #53  
Old 14.10.2020, 13:25
serrato serrato is offline
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I tried but JD said "plugin outdated" so couldn't log me in.
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  #54  
Old 14.10.2020, 13:27
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@serrate: please provide a debug log with being logged in, we need to know why it fails
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  #55  
Old 15.10.2020, 10:10
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I really don't know why it's saying plugin outdated, but here's another log from right now jdlog://2194325302851/
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  #56  
Old 15.10.2020, 12:58
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@serrato: Please enable debug mode first, see https://support.jdownloader.org/Know...d-session-logs
and then remove/add the account again. wait for error and then create log.
Have you enabled 2fa for your account? that might cause it
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  #57  
Old 17.10.2020, 11:34
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Quote:
Originally Posted by Jiaz View Post
@serrato: Please enable debug mode first, see **External links are only visible to Support Staff**...
and then remove/add the account again. wait for error and then create log.
Have you enabled 2fa for your account? that might cause it
Here you go: jdlog://3855325302851/

Nope, don't have 2FA enabled.

This is what I get after the update in both main JD installation and default stock test: **External links are only visible to Support Staff****External links are only visible to Support Staff**
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  #58  
Old 18.10.2020, 10:28
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Jiaz Jiaz is offline
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I'm sorry but the new log is NOT debug, so doesn't contain the important information.
Please enable debug mode first, see Settings->Advanced Settings->Log.debugmodeenabled
restart JDownloader, remove/add the account again, try to add link and then create new log
Thanks for your help!
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  #59  
Old 18.10.2020, 17:34
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Sorry, I didn't restart after enabling debug mode earlier.

Hope this is correct now: jdlog://6106325302851/

Btw, I get notifications from instagram of logging in, so clearly it's logging in but there is something going on when it reaches JD.
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  #60  
Old 19.10.2020, 15:28
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Thanks! That log helps!
It fails because login fails at some stage and because of this the crawler cannot make use of the account. We will work on this as soon as possible
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