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  #1  
Old 26.03.2020, 12:07
jasper jasper is offline
Baby Loader
 
Join Date: Nov 2019
Posts: 9
Default Ubiqfile Download Getting Stuck on 99.99 and then Getting Reset

Dear Support,

As I am downloading from ubiqfile, the download is getting stuck at 99.99% for most of the files and then download is getting reset to 0 and downloading again starting. I had put 10 files on download and a single file got completed. Its working like a loop from 0% to 99.99%.

Kindly do something to fix this issue.

Thank you.
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  #2  
Old 26.03.2020, 12:22
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,140
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Hi,
Are you downloading directly from ubiqfile.com or are you using a multihoster or direct hoster free/premium account?
Did you download with multiple chunks?
Can you download without problems via browser (please verify if the file is okay then - browsers do not always display errors on broken downloads!)?

Please post a log and example URLs.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
EDIT

Okay I was unable to find any example URLs anywhere and I cannot test any downloads either because this host seems to only allow premium users to download.

I did however manage to upload a small testfile (10 MB Testfile Upload did not work):

ubiqfile.com/i74i3o3pf6hr
__________________
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 26.03.2020 at 12:27.
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  #3  
Old 26.03.2020, 13:15
jasper jasper is offline
Baby Loader
 
Join Date: Nov 2019
Posts: 9
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Directly downloading using Premium account

2 chunks per download

Yeah I can download without any problem via Browser using FDM

id 2029715302851
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  #4  
Old 26.03.2020, 13:22
jasper jasper is offline
Baby Loader
 
Join Date: Nov 2019
Posts: 9
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Another log id 4029715302851
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  #5  
Old 26.03.2020, 15:08
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,140
Default

Set max. chunks to 1 and reset the failed files.

Their server is giving wrong answers upon range request which our downloadsystem is not able to handle.

I've also hardcoded disabled chunkload & resume in premium mode for ubiqfile for the next update.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
EDIT

You can also report this to the ubiqfile support so once they fix this we can re-enable resume & chunkload.
Here a part of that log:
Code:
----------------Request-------------------------
GET /cgi-bin/dl.cgi/CENSORED.mp4 HTTP/1.1
Host: u11.ubiqfile.com
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:67.0) Gecko/20100101 Firefox/67.0
Accept: video/*;q=0.9,*/*;q=0.5
Accept-Language: de,en-gb;q=0.7,en;q=0.3
Accept-Encoding: gzip, deflate, br
Cache-Control: no-cache
Range: bytes=1024-
Cookie: lang=english

----------------Response Information------------
Connection-Time: keep-Alive
Request-Time: 60ms
----------------Response------------------------
HTTP/1.1 200 OK
Date: Thu, 26 Mar 2020 09:53:04 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_fcgid/2.3.9 PHP/5.4.16
Content-Disposition: attachment
Content-Transfer-Encoding: binary
Strict-Transport-Security: max-age=31536000; preload
Content-length: 133742234
Content-Type: application/octet-stream
------------------------------------------------


--ID:101TS:1585216375010-3/26/20 10:52:55 AM -  [org.jdownloader.plugins.components.XFileSharingProBasic(fixFilename)] -> fixFileName case 4: prefer orgNameExt
--ID:101TS:1585216375010-3/26/20 10:52:55 AM -  [org.jdownloader.plugins.components.XFileSharingProBasic(fixFilename)] -> fixFileName: before=CENSORED.mp4|after=CENSORED.mp4
--ID:101TS:1585216375011-3/26/20 10:52:55 AM -  [jd.plugins.download.raf.OldRAFDownload(startDownload)] -> Start Download
------------------------Thread: 92:ubiqfile.com_jd.plugins.hoster.UbiqfileCom-----------------------
--ID:92TS:1585216375014-3/26/20 10:52:55 AM -  [jd.plugins.download.raf.OldRAFDownload(createOutputChannel)] -> createOutputChannel for CENSORED CENSORED.mp4
------------------------Thread: 101:ubiqfile.com_jd.plugins.hoster.UbiqfileCom-----------------------
--ID:101TS:1585216375016-3/26/20 10:52:55 AM -  [jd.plugins.download.raf.OldRAFDownload(checkResumabled)] -> FileSize: 133743258 Chunks: 1([1023]) ChunkSize: 133743258
--ID:101TS:1585216375016-3/26/20 10:52:55 AM -  [jd.plugins.download.raf.OldRAFDownload(checkResumabled)] -> Valid Chunk 0: 1023
--ID:101TS:1585216375016-3/26/20 10:52:55 AM -  [jd.plugins.download.raf.OldRAFDownload(checkResumeConnection)] -> RequestRange: bytes=1024-|No ResponseRange but connection has responseCode=200 and content-length=133742234
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 26.03.2020 at 15:27.
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