Hello all,

I seem to be having a problem with my premium account w/ Fileserve.
It's a paid account, and has been working fine w/ jDownloader for a long time now.

However yesterday, after I updated, it says "Invalid Account" in the premium tab.
I've tried re-adding it several times with no luck, and even changing the password and trying it then. Nothing.

It's getting quite frustrating now.
I've also checked on Fileserve and the account's fine. Another month until it expires.

edit: Jiaz may have ninja'd me with that response.
My password contains a full-stop, so I'll try changing it to one without it.

edit2: That fixed it, thanks Jiaz.

Originally Posted by Jiaz

"Please change your password! Special chars are NOT allowed!", "Only letters, number"

all other chars ARE NOT WORKING BECAUSE OF FILESERVE API ISSUES

having the same problem, but user / pass without special chars. anybody else?

[Jiaz]

special chars are also . - _ ...
only LETTERS and numbers!

Originally Posted by Jiaz

special chars are also . - _ ...
only LETTERS and numbers!

thanks, i understand. have non of those in username or pass. only letters and numbers.

so –*i assume that i am the only one still getting the error? modules are up to date.

Originally Posted by S3NSA

I seem to be having a problem with my premium account w/ Fileserve. It's a paid account, and has been working fine w/ jDownloader for a long time now.

However yesterday, after I updated, it says "Invalid Account" in the premium tab. I've tried re-adding it several times with no luck, and even changing the password and trying it then. Nothing.

I've also checked on Fileserve and the account's fine. Another month until it expires.

Exactly the same problem here. My password only contains LETTERS and numbers. Any idea how to solve this? The problem started today when I updated the jDownloader.

Originally Posted by japonfeudal

Exactly the same problem here. My password only contains LETTERS and numbers. Any idea how to solve this? The problem started today when I updated the jDownloader.

thanks for confirming.

@japonfeudal & blublabb

Allow java and javaw in your firewall and virus software. Disable (or un-install) the html/web download scanner in your virus software.

If this wouldn't work, please provide a complete and detailed log.

Thanks for answer remi. I think that if the problem would be firewall or virus software related, the program won't start or even recognize other premium accounts. Nevertheless, I did what you suggested and the problem persists. I think, that the best solution is just download the FileServe Download Manager and that's it. This issues only happen with FileServe premium account. Hope jDownloader can support again downloads from FileServe premium.

thanks, remi. but no such thing set up here.

|edit| seems that deleting the account settings and adding the account from scratch solved the problem for me.

Originally Posted by blablubb

thanks, remi. but no such thing set up here.

|edit| seems that deleting the account settings and adding the account from scratch solved the problem for me.

Thank you man! I was just about to download the FS Manager (which I did not wanted to do), but I decided to check this thread first, so I just did exactly what you mentioned, and it worked also for me! Thanks!!

i'm still having the fileserve servererror problem in the premium settings page.
i've tried deleting the account, restarting jD, and readding the account but no luck..

not only that, but it seems like my jD currently is unable to handle any accounts or links..

------------------------ Thread: 36 -----------------------
36 9/8/11 12:19:41 AM - FINER [java_downloader] -> Checking for available updates
EXCEPTION
------------------------ Thread: 56 -----------------------
56 9/8/11 12:19:52 AM - SEVERE [java_downloader] -> SEVERE Exception occurred
jd.http.Browser$BrowserException: connect timed out
at jd.http.Browser.loadConnection(Browser.java:1018)
at jd.http.Browser.getPage(Browser.java:349)
at jd.nrouter.WebIPCheck.getIP(Unknown Source)
at jd.nrouter.IPCheck.checkIPProvider(Unknown Source)
at jd.nrouter.IPCheck.getIPAddress(Unknown Source)
at jd.gui.swing.jdgui.settings.panels.reconnect.MethodSelection$3.run(MethodSelection.java:249)
EXCEPTION 56 9/8/11 12:20:10 AM - SEVERE [java_downloader] -> SEVERE Exception occurred
jd.http.Browser$BrowserException: connect timed out
at jd.http.Browser.loadConnection(Browser.java:1018)
at jd.http.Browser.getPage(Browser.java:349)
at jd.nrouter.WebIPCheck.getIP(Unknown Source)
at jd.nrouter.IPCheck.checkIPProvider(Unknown Source)
at jd.nrouter.IPCheck.getIPAddress(Unknown Source)
at jd.gui.swing.jdgui.settings.panels.reconnect.MethodSelection$3.run(MethodSelection.java:249)
56 9/8/11 12:20:13 AM - SEVERE [java_downloader] -> IPCheck failed

Habe mein PW mehrmals geändert aber ich bekomme ständig die Meldung im JDownloader "wrong passphase". Ich weiß nicht mehr weiter!

[raztoki]

@drunker
that's because something is blocking java/jdownloader make sure you setup your antivirus/firewall/security software correctly to support JD.

95% of errors are caused by these problems and not jdownloader itself.

thanks for the quick response raztoki. i thought that it might be my antivirus/firewall as well but have added an exception for jD.

[raztoki]

we have guides online the http://jdownloader.org/knowledge/wiki/problems/index and http://support.jdownloader.org

Of late some problems are been caused by live http checks/scans which are outside of the applications exemptions, or have separate setup. That said try on another computer with separate setup to see if you can download without problems. Or try uninstalling security software to prove otherwise.

[Jiaz]

pw ändern das es keine sondezreichen hat
und dann im jd den acc löschen, und neu adden

[Jiaz]

Originally Posted by drunker

i'm still having the fileserve servererror problem in the premium settings page.
i've tried deleting the account, restarting jD, and readding the account but no luck..

not only that, but it seems like my jD currently is unable to handle any accounts or links..

------------------------ Thread: 36 -----------------------
36 9/8/11 12:19:41 AM - FINER [java_downloader] -> Checking for available updates
EXCEPTION
------------------------ Thread: 56 -----------------------
56 9/8/11 12:19:52 AM - SEVERE [java_downloader] -> SEVERE Exception occurred
jd.http.Browser$BrowserException: connect timed out
at jd.http.Browser.loadConnection(Browser.java:1018)
at jd.http.Browser.getPage(Browser.java:349)
at jd.nrouter.WebIPCheck.getIP(Unknown Source)
at jd.nrouter.IPCheck.checkIPProvider(Unknown Source)
at jd.nrouter.IPCheck.getIPAddress(Unknown Source)
at jd.gui.swing.jdgui.settings.panels.reconnect.MethodSelection$3.run(MethodSelection.java:249)
EXCEPTION 56 9/8/11 12:20:10 AM - SEVERE [java_downloader] -> SEVERE Exception occurred
jd.http.Browser$BrowserException: connect timed out
at jd.http.Browser.loadConnection(Browser.java:1018)
at jd.http.Browser.getPage(Browser.java:349)
at jd.nrouter.WebIPCheck.getIP(Unknown Source)
at jd.nrouter.IPCheck.checkIPProvider(Unknown Source)
at jd.nrouter.IPCheck.getIPAddress(Unknown Source)
at jd.gui.swing.jdgui.settings.panels.reconnect.MethodSelection$3.run(MethodSelection.java:249)
56 9/8/11 12:20:13 AM - SEVERE [java_downloader] -> IPCheck failed

jd.http.Browser$BrowserException: connect timed out
java/jd cannot connect to internet at all, please check firewall/Av

[Jiaz]

NOTE: when you change your pw, then please remove account and add it again.pw changing in jd might be buggy

i'll look into the tips, thanks!

hi i m in turkey and i have a fileserve premium acount.Until this day it works straight.But today it says invalid acount can u help me please i wonder why jdownloader do that?thank u...