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  #1  
Old 08.01.2014, 06:15
just_w
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Exclamation Premium Accounts Disabled After Suspend

Hey guys, I'm having an issue with JDownloader 2 Beta (#23725, though the problem has been happening for quite some time now) where my premium accounts are disabled when my computer resumes from suspend. It appears that when the computer resumes, JDownloader immediately tries to check the status of my premium accounts and fails because the NIC is still in the process of initializing and acquiring an IP again (which only takes like 30 seconds). Because JDownloader can't connect it automatically disables the accounts for 60 minutes. As I suspend my computer most times I'm away from it, this is a frequent problem for me.

Is there a way to change when JDownloader checks the premium accounts, or force it to wait X minutes after system start to do so? It's quite annoying to try and download something, get non-premium access and have to reenable my account and restart the download. Thanks!

(Windows 8 Enterprise x64, x6.2.9200 Build 9200)
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  #2  
Old 08.01.2014, 20:31
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Hi
Are the accounts disabled directly after starting the system?
Do you enable the power suspend while JD is running and downloading?

GreeZ psp
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  #3  
Old 09.01.2014, 03:29
just_w
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Yes, the accounts are disabled right away, so it's like JD is trying to check the status immediately before the network connection comes back up. Once I notice the problem I just uncheck/recheck the account to force JD to check again.

And yes, JD is running when I suspend the computer but I don't suspend if I'm downloading anything so basically it's just sitting there waiting for links to be added.
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Old 11.01.2014, 01:49
just_w
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After I resumed my computer I immediately switched to JD and this is what I see (see attached image), so JD appears to be immediately checking the status of my premium account.
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  #5  
Old 17.01.2014, 20:43
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pspzockerscene pspzockerscene is online now
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Hm strange.
I just tested it and I wasn't able to reproduce it.
Are you using wlan?

GreeZ psp
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Ad-free installers || Werbefreie Installer
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-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #6  
Old 18.01.2014, 02:02
just_w
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No, I'm connected to my network via ethernet. Based on the "account disabled" countdown clock I'm pretty sure JD is trying to check the status of the account /immediately/ when the computer comes out of suspend.

It shouldn't make any difference but I'm using the psshutdown utility to suspend my computer (with the -d -t 0 -f options).

Last edited by just_w; 18.01.2014 at 04:47. Reason: Sysinternals URL not showing up in post
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  #7  
Old 20.01.2014, 15:46
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Please post a link to that tool here.

GreeZ psp
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #8  
Old 21.01.2014, 01:38
just_w
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I tried posting the URL in my last comment but it didn't seem to let me post links. It's the Microsoft Sysinternals Psshutdown tool (**External links are only visible to Support Staff****External links are only visible to Support Staff**)

I think what it's doing is the same/very similar to just running the Suspend command but I can't be sure: %windir%\System32\rundll32.exe powrprof.dll,SetSuspendState Standby
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  #9  
Old 04.05.2014, 01:23
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I can confirm this issue.
Ticket:


GreeZ pspzockerscene
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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