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  #581  
Old 15.12.2019, 00:57
famitsu1 famitsu1 is offline
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For the last several hours JD2 account manager overview page as been telling my that I have 0B of 1.00TB left to use (ie nothing) but the rapidgator site is telling me correctly that I have over 900BG left to use. Basically can't download anything presently with JD2.
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  #582  
Old 15.12.2019, 01:11
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
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Hi,

sorry my fault; I just released a hotfix.
Please try again in the next hour (hit the update button soon) and if it does not worl, I'll dorrect that tomorrow!

-psp-
__________________

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Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #583  
Old 15.12.2019, 05:06
jedus jedus is offline
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Join Date: Feb 2011
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Terminó de dañarse, ya no reconoce las cuentas premium de rapidgator
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  #584  
Old 15.12.2019, 10:55
Barty2811 Barty2811 is offline
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Default Not enough traffic available message

I'm having a number of problems - since OS 10.15.2 update on iMac and since my premium account was recently renewed with Rapidgator.

I have to keep re-adding my rapidgator premium account details on opening, and then Jdownloader says in 'Download traffic left' column that I have 0 of 1 Tb left.

When I try to download something, I get a message in status that there is not enough traffic available.

Rapidgator tells me everything is fine with the account.
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  #585  
Old 15.12.2019, 11:00
bazzer bazzer is offline
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Join Date: Oct 2018
Posts: 5
Default Premium Account - 5.8TB Remaining but account skipped - missing

Hi,
This problem started yesterday. I am unable to download from Rapidrar using Jdownloader 2 as even though it shows 'Account is ok: Premium Account' 5.81TiB of 6TiB left in Account Manager, the Download tab shows 'skipped - Account is missing'. I am not using a VPN and 'web downloading works'. I had to untick 'Disable API for premium downloads (use web download)?' to show to correct information, as enabling it Account Manager shows I only have a free account' - still same 'skipped message' though. Please note, I never had to disable API before - I never had to think about it, only becoming aware when searching this forum.

Closing and reopening JDownloader 2 (many times) does not change things.
Log 15.12.19 09.57.12 <--> 15.12.19 09.57.38 jdlog://6389230900751/ was created after a fresh restart and 'Start' pressed.

I must point out that there was a power cut yesterday so my PC shut down unexpectedly - no downloading at the time though. My other Premium accounts work fine.

Regards,

Bazzer
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  #586  
Old 15.12.2019, 11:05
grappina grappina is offline
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Join Date: Sep 2009
Posts: 14
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Hi
The hot fix still not fixes the problem - now JD2 shows only free account instead of my premiumm account. I guess many many people are waiting for your definitve fix.
kind regards
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  #587  
Old 15.12.2019, 11:06
lichtimapfel lichtimapfel is offline
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Join Date: Dec 2019
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having this problem, too. hope for your fix!
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  #588  
Old 15.12.2019, 11:07
grappina grappina is offline
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Join Date: Sep 2009
Posts: 14
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Quote:
Originally Posted by pspzockerscene View Post
Hi,

sorry my fault; I just released a hotfix.
Please try again in the next hour (hit the update button soon) and if it does not worl, I'll dorrect that tomorrow!

-psp-
Hi psp,
the hot fix still not fixes the problem - now JD2 shows only free account instead of my premiumm account. I guess many many people are waiting for your definitive fix.
kind regards
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  #589  
Old 15.12.2019, 11:09
grappina grappina is offline
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Join Date: Sep 2009
Posts: 14
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https://board.jdownloader.org/showth...254#post454254
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  #590  
Old 15.12.2019, 11:10
grappina grappina is offline
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Join Date: Sep 2009
Posts: 14
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https://board.jdownloader.org/showth...254#post454254
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  #591  
Old 15.12.2019, 11:27
bazzer bazzer is offline
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Join Date: Oct 2018
Posts: 5
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Hi,
I am experiencing the same issue with Rapidgator, see,
https://board.jdownloader.org/showth...282#post454282
This started yesterday, 15 Dec., for me.
Regards,

Barry.
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  #592  
Old 15.12.2019, 11:30
bazzer bazzer is offline
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Join Date: Oct 2018
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Hi,

Thanks. This issue only manifested yesterday for me. Has this issue been affecting others for longer?

Regards, Barry.
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  #593  
Old 15.12.2019, 11:46
pain160710 pain160710 is offline
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Join Date: Dec 2019
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Hi all, i have the same issue :-/ When will this beeing fixed?

Best regards
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  #594  
Old 15.12.2019, 11:59
PsychoBob PsychoBob is offline
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Join Date: May 2014
Posts: 3
Default premium account shows no traffic left yet...

My premium account shows no traffic left yet i have not downloaded anything in a week. usually i never have any problems. I have tried all the regular fixes, updated app, logged in to rapidgator with web browser, deleted account from jdownloader and then added it again.

Account goes from free user with unlimited bandwidth to premium without any traffic left.

weird, please update plugin
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  #595  
Old 15.12.2019, 12:17
pain160710 pain160710 is offline
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It is still present there :-/
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  #596  
Old 15.12.2019, 13:06
Pixner Pixner is offline
I will play nice!
 
Join Date: Dec 2019
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Quote:
Originally Posted by pspzockerscene View Post
Hi,

sorry my fault; I just released a hotfix.
Please try again in the next hour (hit the update button soon) and if it does not worl, I'll dorrect that tomorrow!

-psp-
Unfortunately, this did not fix the problem. Reinstalling, removing the account and adding it does not work.
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  #597  
Old 15.12.2019, 13:16
0x8's Avatar
0x8 0x8 is offline
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Talking

Same here.

Download as before, when there was no JD.
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  #598  
Old 15.12.2019, 14:16
Pixner Pixner is offline
I will play nice!
 
Join Date: Dec 2019
Posts: 7
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Same problem here. Please fix it :-)
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  #599  
Old 15.12.2019, 14:21
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
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Fixed with the next update!

-psp-
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #600  
Old 15.12.2019, 17:30
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 51,290
Default

Merged RG threads.

The issue has been fixed! Update your JD and try again!

Big sorry for the trouble; at least some of the other reported RG issues should now be solved once and for all!!


-psp-
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
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