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  #1  
Old 14.05.2020, 17:56
dodona dodona is offline
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Default Enter Captcha dialog doesn't close

sometimes the 'Enter Captcha' dialog doesn't close after finishing it and stays as second window until restarting JD even after pushing the 'Close' button.:outch: Any clue?
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  #2  
Old 15.05.2020, 13:33
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Hi,

Do you mean a browser captcha or a "normal" image captcha?
Please post a screenshot and:

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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A users' JD crashes and the first thing to ask is:
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Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 15.05.2020, 13:37
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Jiaz Jiaz is offline
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This is a very rare (hard to reproduce) known issue. Do you have multiple monitors/desktops in use?
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  #4  
Old 15.05.2020, 22:06
dodona dodona is offline
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Quote:
Originally Posted by pspzockerscene View Post
Hi,

Do you mean a browser captcha or a "normal" image captcha?
Please post a screenshot and:

Please post **External links are only visible to Support Staff**... | bitte poste **External links are only visible to Support Staff**....

-psp-
"normal" image captcha

screenshot not necessary as everybody knows this dialog.
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  #5  
Old 15.05.2020, 22:07
dodona dodona is offline
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Quote:
Originally Posted by Jiaz View Post
This is a very rare (hard to reproduce) known issue. Do you have multiple monitors/desktops in use?
definitely not.

Well, its hard to reproduce.
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  #6  
Old 18.05.2020, 13:30
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Jiaz Jiaz is offline
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Can you reproduce it any way? Is JDownloader visible and then captcha window pops up or is it hidden in tray/taskbar and then captcha window?
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