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  #21  
Old 28.01.2017, 17:19
antonio8909 antonio8909 is offline
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Thank you so much for the support!
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  #22  
Old 28.01.2017, 17:34
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pspzockerscene pspzockerscene is offline
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Thanks for your feedback.
Have a nice weekend.

GreeZ psp
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  #23  
Old 14.05.2018, 23:15
Intervencion Intervencion is offline
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Hi

I think they changed something and now it can't get the files like it used to do.

When I load **External links are only visible to Supporters**this page

It returns this (2 screenshots)

Few weeks ago I tried with **External links are only visible to Supporters**this other page and it was like fine, like shown in this screenshot

--

If this is not the proper way to report a bug or malfunction please let me know I'll do everything in my hands to help.
Cheers.
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  #24  
Old 15.05.2018, 10:43
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Jiaz Jiaz is offline
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Looks like that either the plugin got broken by change of developer
or layout/site has changed

Can you please send example links to support@jdownloader.org and also include logins?
I guess logins are required because the links you've provided don't work for me and redirect me to homepage
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  #25  
Old 15.05.2018, 13:38
Intervencion Intervencion is offline
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Hi.

Now, after a night of sleep and a PC reboot, it works.

I'm assuming it was some kind of bug with my local machine rather than the pluging being broke.

Apollogies for that, and thanks you again for such a quick and dedicated support.

Last edited by Intervencion; 15.05.2018 at 13:43.
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  #26  
Old 15.05.2018, 14:15
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Jiaz Jiaz is offline
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Thanks for the feedback! I will close ticket then
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  #27  
Old 12.07.2018, 08:52
Intervencion Intervencion is offline
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Hi again, I've noticed since yesterday that I'm unable to download certain products from viz.com

I'm able to download both **External links are only visible to Supporters****External links are only visible to Supporters** & **External links are only visible to Supporters****External links are only visible to Supporters**

But I'm unable to download **External links are only visible to Supporters****External links are only visible to Supporters**

Links shouldn't need account, but some may required an USA VPN

Thanks you for your hard work and have a happy Thursday
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  #28  
Old 12.07.2018, 18:01
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Jiaz Jiaz is offline
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try again after next update
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  #29  
Old 13.07.2018, 12:31
Intervencion Intervencion is offline
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Quote:
Originally Posted by Jiaz View Post
try again after next update
I think the log-in is broken, checking

Edit:
IDK, I can download stuff like **External links are only visible to Supporters****External links are only visible to Supporters** but **External links are only visible to Supporters****External links are only visible to Supporters** says "Skipped - Account is missing"


Last edited by Intervencion; 13.07.2018 at 12:39.
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  #30  
Old 13.07.2018, 18:08
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Jiaz Jiaz is offline
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Please provide debug logs. Enable Settings-Advanced Settings-Log.debugmodeenabled
restart JDownloader
now remove/add your account again and then retry. After error, create log, see https://support.jdownloader.org/Know...d-session-logs
and post logID here
It's not easy to debug/test as site is geo restricted and links seems to require an account
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  #31  
Old 13.07.2018, 22:27
Intervencion Intervencion is offline
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You're 100% right Mister, I should have send a log.

13.07.18 22.25.13 <--> 13.07.18 22.26.38 jdlog://0297064433151/

Let me know if I can help with anything else

Oh, by the way, for the account credentials you can use the ones I sent last time, with Ticket ID KXB-628-36728. Can submit them again if needed, of course.
Have a good night!
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