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Old 01.10.2022, 16:53
colonie colonie is offline
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Default [NOT a JD bug] Need enter 2FA cody every day on ddownload.com

Hey everyone,

so since I enabled 2FA on my ddownload account I need to enter my 2FA code every single day. Before 2FA it kept me logged in.
I already tried removing the account and adding it again, nothing changed.

Anyone got some ideas on this?
Thanks.

Edit: Damn it, of course its "to enter" and "code" instead of Cody in the title, sorry.
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  #2  
Old 02.10.2022, 11:00
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Jiaz Jiaz is offline
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@colonie: are you using vpn/proxy or reconnect? sounds like your session is getting killed or no longer works. That's most likely cause I can think of right now as there has been no recent changes and last updates were from 06th september. Do you have to login again browser as well?
In doubt, please provide a debug log when this happens, see https://support.jdownloader.org/Know...d-session-logs and post logID here
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Old 04.10.2022, 15:27
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pspzockerscene pspzockerscene is offline
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I had this problem too (with ddownload) and it is not JD unrelated.
I wasn't able to find the cause100% but I think this happens only when you are either sharing your account or are using it with different IPs/VPNs.
I recommend either using the account with less- or ideally only always the same IP- or using a strong password and disabling 2FA.
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Old 16.10.2022, 16:10
colonie colonie is offline
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Thank you for the replies.

First: I don't use any proxy or VPN. JD is running headless in docker.

I tried my best to get a log where the problem appears:
jdlog://0820311370661/

I hope it can help resolve the problem. Thanks for looking at it.
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Old 17.10.2022, 14:23
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@colonie: Thanks for the log.
The login cookie was valid between 04.10.22 19:25:59 and 05.10.22 06:30:59
but on next check at 05.10.22 07:05:59 it is no longer valid and JDownloader has to do a full login.
So something must have changed between 6:30 and 7:05.
I guess your IP might have changed due to auto reconnect/or 24 hours ISP reconnect?
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Old 18.10.2022, 14:29
colonie colonie is offline
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My IP is only refreshing every couple of weeks/months. So that can’t be the reason why I need to enter the code every 12-24 hours I guess.
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Old 18.10.2022, 15:34
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Quote:
Originally Posted by colonie View Post
My IP is only refreshing every couple of weeks/months. So that can’t be the reason why I need to enter the code every 12-24 hours I guess.
Have you checked this? eg via http://ipcheck0.jdownloader.org/ ?
Else you should contact ddownload support and ask for further help. This is nothing we can check/fix as the valid session simply invalidates after certain timeout and only ddownload can tell you why.
see https://board.jdownloader.org/showpo...60&postcount=3
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