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  #1  
Old 23.02.2020, 08:04
sherbee sherbee is offline
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Join Date: Mar 2019
Posts: 76
Default An error occured

Downloadlist makes show "An Error occured!" for sometimes hoster.
I must then reset download. Also weird no retry when this error.
Can script this?
Can add to interval script that checking for slow download?
What is "An Error occured!" to check for and what is reset action to carry out?

Last edited by sherbee; 23.02.2020 at 08:17.
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  #2  
Old 24.02.2020, 17:43
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
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Quote:
Originally Posted by sherbee View Post
Downloadlist makes show "An Error occured!" for sometimes hoster.
I must then reset download. Also weird no retry when this error.
JD is designed to fretry but only if it makes sense.
Most times for unknown errors there will be no retries.
To further check/fix your issues, we'd need to have example URLs and a log:
Please post your log-ID here | bitte poste deine Log-ID hier.

Quote:
Originally Posted by sherbee View Post
Can script this?
Can add to interval script that checking for slow download?[/QUOTE]
Yes, using the EventScripter.

Quote:
Originally Posted by sherbee View Post
What is "An Error occured!" to check for and what is reset action to carry out?
As explained above, it most likely happens on unknown errors.

-psp-
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How to create a log || Wie man einen Log erstellt
Captcha FAQ EN || Captcha FAQ DE || Erste Schritte & Tutorials
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #3  
Old 25.02.2020, 11:21
sherbee sherbee is offline
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Default

Ok I try to get log.
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  #4  
Old 29.02.2020, 20:55
Trumpfi82 Trumpfi82 is offline
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Join Date: May 2012
Posts: 4
Default

Hello,
I have the same problem:

Hello,
I made the settings according to the website: **External links are only visible to Support Staff****External links are only visible to Support Staff**

The JDownloader says Account OK: Premium Account.

Under usage rules I added rapigator and uploaded. I removed the hooks at free.

Nevertheless it can't be downloaded. I'm getting the message in JDownloader: Your download could not be started. An error occurred while trying to fetch your file from the hosting website. Please try again. If the problem persists please contact our email support! Error Code 4. Error while getting response from Rapidgator. etc.

LogID
29.02.20 20.20.07 <--> 29.02.20 20.01.03 jdlog://9561715302851/

Last edited by Trumpfi82; 29.02.2020 at 20:57. Reason: LogID
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  #5  
Old 01.03.2020, 13:17
Trumpfi82 Trumpfi82 is offline
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Default

No idea how, but overnight it suddenly worked and everything was downloaded.
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  #6  
Old 01.03.2020, 14:31
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raztoki raztoki is offline
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Location: Australia
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thats multihosters for you ;[
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  #7  
Old 02.03.2020, 18:05
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by Trumpfi82 View Post
No idea how, but overnight it suddenly worked and everything was downloaded.
1. Linkifier has an especially bad reputation.
2. Multihosters are unstable in general - your log contains more than 30 failed download attempts over linkifier.
3. Read:

Hello/Hallo,
English:
You've reported a multihoster issue.
Please keep in mind that most of all times, these issues are caused by the multihoster and NOT by JDownloader.
You can simply verify this by following these simply steps:
1. Get the exact link that failed in JDownloader.
2. Open your browser, open the website of your multihoster and log-in, then try to download your URL through the website of your multihoster.
3. Now you should see an error message.
This would indicate that it is an issue which has nothing todo with JDownloader --> You'd have to contact the support of your multihoster and ask them for a bugfix.
If you are able to download the URL without any issues via browser over your multihoster but it keeps failing in JD, this would indicate a JDownloader issue.
Please only report such issues here when you've verified this before and think that the issue is caused by JDownloader!
Extra hint:
By default JDownloader will prefer the download over premium accounts.
If there are problems however, JD may fallback to free (without account) download mode.
You can prevent this by adding so called "account usage rules" for each host (e.g. "uploaded.net") you are using (do NOT add rules for the multihost, always only for the original host you want to download from!):
https://support.jdownloader.org/inde...ticle/View/29/
By adding an account usage rule, you can prevent JD from ever trying the free download mode and force JD to always try using your premium accounts.
However, if the multihosters you are using are unreliable, this won't really help.
---
Deutsch / German:
Du hast Probleme beim Download über einen Multihoster gehabt und diese hier gemeldet.
Bitte bedenke, dass solche Probleme in den meisten Fällen vom Multihoster ausgehen und es sich nicht um JD Bugs handelt.
Du kannst das einfach überprüfen, indem du diese Schritte ausführst:
1. Suche den Link raus mit dem du in JDownloader Probleme hattest.
2. Öffne deinen Browser, öffne die Webseite des Multihosters den du auch in JD verwendet hattest und logge dich ein.
Versuche dann, deinen Downloadlink über die Webseite des Multihosters herunterzuladen.
3. In den meisten Fällen solltest du jetzt auch im Browser eine Fehlermeldung sehen.
Ist das der Fall, ist dein Problem kein JD Problem sondern liegt am Multihoster --> Du musst dich an deren Support wenden un um einen Bugfix bitten.
Funktioniert der Download hingegen im Browser über den Multihoster, aber nicht in JDownloader könnte es sich um ein JDownloader Problem handeln.
Bitte melde solche Probleme in Zukunft nur bei uns, wenn du diese Prüfung vorher vorgenommen hast und dir sicher bist, dass das Problem nicht an deinem Multihoster(-Account) liegt sondern an JDownloader.
Tipp:
JDownloader lädt zwar standardmäßig bevorzugt über premium Accounts, aber bei Problemen kann es passieren, dass er auf den Download ohne Accounts zurückfällt.
Um das zu verhindern kann man über sog. "Account Verwendungsregeln" den Download ohne Account für einzelne Hoster deaktivieren.
Lege eine Regel für jeden Hoster an, den du verwendest also z.B. "uploaded.net" (die Regel NICHT für den Multihoster anlegen, immer FÜR den Hoster):
https://support.jdownloader.org/inde...ticle/View/29/
Bitte bedenke: Falls die Multihoster, die du benutzt unzuverlässig funktionieren wird das Erstellen einer Account Verwendungsregel auf keinen Fall magischerweise deine Probleme beseitigen!

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
How to create a log || Wie man einen Log erstellt
Captcha FAQ EN || Captcha FAQ DE || Erste Schritte & Tutorials
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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