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#1
19.12.2017, 00:08
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Firewall/AV issues cause failing downloads
Hey guys, I recently got a problem which is breaking most of my downloads. Everytime a download reaches 100%, the download still seems to go on, with the speed constantly approximating down to 0 kbps, until the progress bar gets reduced by some kb and the Captcha prompt appears to restart that download! I am witnessing this on files across multiple containers, up until now only for ShareOnline-hosted ones (I haven't checked on other hosts yet). It seems to work on smaller files <20MB though. This is my log ID:
18.12.17 19.41.00 <--> 18.12.17 23.06.11 jdlog://7372154433151/ Any way to fix this? Thanks in advance! EDIT: I just tried to download a file directly from SO and the download failed just before completion... so this problem doesn't seem to be on JDownloaders end. I hope SO fixes this soon. Anyway thanks for now. Last edited by Jiaz; 19.12.2017 at 11:46. 
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#2
19.12.2017, 11:45
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Check your firewall/av. Those can cause such issues as they might scan the download before finishing and that may result in read timeout, as it happens in JDownloader
java.net.SocketTimeoutException: Read timed out File downloaded fine for me. Please check your firewall/av setup.
__________________
JD-Dev & Server-Admin
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#3
19.12.2017, 14:39
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Thanks, I will look into that.
Last edited by StrikeAgainst; 20.12.2017 at 00:29.
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#5
20.12.2017, 00:29
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One thing that might be important to mention is that I changed my ISP recently. Downloads actually began to fail after that, and since I didn't do anything with my Firewall/AV since, it has to be that reason. But what now? Do I have to re-configure my router? Or contact my ISP? I think I will google into this issue some more.
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#6
20.12.2017, 09:25
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It might also have to do with your ISP, when it is intercepting/sniffing the traffic.
You could try to use a vpn and check if it helps in your situation. You don't have to do anything with your Firewall/av for them to begin acting strange 
__________________
JD-Dev & Server-Admin
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#7
21.12.2017, 01:34
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Good thing I had a VPN ready, and it turned out that it actually works with it! So it definitely has to be the ISP. Well since it's a kinda new cable connection and they told me they would send a technician in a few days to check if everything's fine, that might be just a matter of time, and if not I will contact them. I guess this topic is finished for now
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