#321
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It matters not how I change the various settings available to me.... one connection or 20 connections or anything in between, the same error comment will occur after a few seconds.
I have spent much time reading the various Threads and Posts in these Forums and I have enabled and disabled various portions of both my Firewall and Anti Virus Program. Nothing makes a difference. It's a shame as jdownloader is a very nice program..... it simple won't work with Rapidgator.... and as a bit of research will show you.....the vast majority of movies and TV shows etc are hosted on that Provider . The solution is (as I mentioned earlier)..... reduce the reconnect time from four minutes to say, a couple of seconds for those situations where jdownloader\rapidgator incur multiple reconnection issues. For my part, The present situation forces me to desist in my use of jdownloader in favor of Internet Download Manager. |
#322
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If it works with your browser and IDM, then it also work with JDownloader.
Can you provide a logfile with connections set to 1 that shows the issue? Did you try to uninstall firewall/av and reboot computer?
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JD-Dev & Server-Admin |
#323
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I'm having similar issues as miketee (i specifically registered here because of rapidgator issue with JD2)
Premium rapidgator account Firewall disabled Max chunk test from 1 to 20 Max Simultaneous download set to 1 no matter what settings I use after downloading a bit, it stops (green icon with !) and 5 min wait. I have to stop and start the download again for it to continue. After a bit it stops again, and I have to stop & start. repeat till download is done. I don't have this issue with downloads from browser. |
#324
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Will not connect
Just purchased a new rapidgator premium account, entered my info into jdownloader and no matter how many times I try none of my downloads will connect and/or start. No problems when usinh downthemall.
Can you help? Windows 10 Firefox Avast |
#325
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Please upload the log.
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FAQ: How to upload a Log |
#326
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@harrydogg and twistedvincent
Please provide a logfile, https://support.jdownloader.org/Know...d-session-logs and post logID here. Also please make sure firewall/av are correct setup. easiest test would be to remove/uninstall them! disable does NOT help if they are the cause of this
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JD-Dev & Server-Admin |
#327
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26.06.17 16.39.55 <--> 27.06.17 01.06.06 jdlog://2155904015941/
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#328
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@harrydogg:
java.net.SocketException: Connection reset Firewall/AV has closed the connection You should try to set max connections to 1 and rightclick reset the download Also make sure to setup Avast correct! Easiest test would be to uninstall it and reboot computer and try again.
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JD-Dev & Server-Admin |
#329
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@Jiaz
I've tried setting max connections to 1. as I said before, max connection & max chunks all set to 1. disabled Avast (all shields & firewall) same issue. I don't want to uninstall avast just to test if that's the cause (which I do not believe is) There is no issues when downloading via browser just when using jdownloader. if you can't fix this issue, could you please consider miketee's suggestion and reducing the reconnect time (or give us the option to change it) to 4 sec instead of 4 mins?! |
#330
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@harrydogg: No issue with browser but with JDownloader -> something causing the issue because in both cases its the same tcp connection. I can take a look via teamviewer if you like.
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JD-Dev & Server-Admin |
#331
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Host Problem Error for RapidGator
Hi
Recently I have been getting Host Problem error for RapidGator links. It times out for few min and after captcha entry, gives the same error all over again. Same link works in browser. Can you please help? |
#332
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Please provide a logfile, https://support.jdownloader.org/Know...d-session-logs
and post shown logID here Are you free/premium? What firewall/av?
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JD-Dev & Server-Admin |
#333
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This is log id: 16.07.17 12.01.51 <--> 19.07.17 06.33.59 jdlog://0483114015941/
I am free user. AV is Net Protector |
#334
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Log does not show a single Rapidgator download/issue. Please create new one
What I can tell is that you either have network issues or firewall/av cause issues. Lot's of socket issues
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JD-Dev & Server-Admin |
#335
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rapidgator
hi all...got a new rapidagater premium....rapidgater sent me my user name and password...i entered this in rapidgater premium on my jd...however ,keeps saying wrong password or user name
i checked with rapidgator but they say jd is at fault any tips |
#336
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Check with browser, if it works then upload the log with debug mode enabled in advanced settings.
__________________
FAQ: How to upload a Log |
#337
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sorry pal....bit new to this..how do i check with browser...can you explain idiot proof
many thanks for your help...i ask rapidator and jd support...both keep telling me that the other is at fault i have used upload for a while ,with no problem,up till lately when the majority of their links are dead...so i thought i try a new premium...however when i put my user name and password rapid emailed me on jd..keeps saying wrong email or password the email and password are 100% correct |
#338
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I didn't say that, just ask you to check with browser, go to rapidgator site, login there.
If it''s OK, then try again with JD after enable debug mode, upload the log.
__________________
FAQ: How to upload a Log |
#339
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If you're manually typing the password then try copying and pasting it into the password box instead. It may be something you think is a lower case L is a capital I, I've been caught out with things like that before.
To test it in your browser open http.rapidgator.net and click login at the top left of the window. If it doesn't work you can get them to send you a new password via email by clicking the forgot password link on the login page. |
#340
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cheers for help...will give another try... ive already tried individual entry,aswell as cut and paste..also i get onto the rapidagtor site no problem's using the user name (my email) and the password they sent me
when i paid for the premium rapid gave me a key to verify payment...i have even tried using this as the password ...to no avail again thanks for trying...cheers tim |
#341
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We are in contact via Ticket/Email. The logins are invalid in browser as well. I suggested to try password change or contact their support.
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JD-Dev & Server-Admin |
#342
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We were in contact and I tested your logins twice and always failed to login.When you say you can easily login at their website then you must be using different logins than those you provided in the e-mails because those didn't work at all.
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JD-Dev & Server-Admin |
#343
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[Solution (albeit a crap one)]: try limiting the speed. I'm getting stable downloads at about 800K (single thread). If that won't stick keep reducing it.
Then try increasing the chunks and upping the limit. I figured this out using Microsoft Edge which, unlike Jdownloader & Firefox, works fine, but restricts each thread to 755-790K. Pretty shoddy for a premium service. Quote:
Last edited by Hermanch; 23.09.2017 at 00:22. |
#344
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Valid premium account is shown as expired
Hi, somehow jdownloader doesn't recognise my valid premium account. It shows that the account is expired although the account is still valid, I can use premium downloading via browser and the password I have also double checked. Was there any update corrupting this plugin recently?
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#345
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Please upload the log with debug mode enabled in advanced settings.
__________________
FAQ: How to upload a Log |
#346
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I hope this is correct:
I need support! This is my log id: jdlog://3582614015941 |
#347
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@phb: log does not contain any account activity.
Make sure to enable debug mode in Settings-Advanced Settings, search for debug, enable log debug and restart JDownloader then remove/add the account again. After error, create new log and provide logID
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JD-Dev & Server-Admin |
#348
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After deleting the account and setting it up again it worked.
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#349
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@phb: thanks for the feedback! when it happens again, please provide new log
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JD-Dev & Server-Admin |
#350
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I've just started seeing a problem with Rapidgator when trying to download multiple files on a premium account.
Sometimes it will start downloading one, sometimes two files, but sometimes it won't even download one before I get a "server says please wait" message and times out for an hour. Removing and re-adding the account will clear the message, but again trying to run multiple downloads causes the error to happen again. 27.09.17 17.43.28 <--> 27.09.17 17.48.48 jdlog://5115614015941/ I've tried disabling the API setting but once I complete the login catchpa it tells me the account is expired and asks if I want to renew. Using a browser I can run multiple downloads without an issue. |
#351
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Quote:
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#352
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Thanks Lifetalk, I had a suspicion it might be an RG caused issue given it just suddenly stopped working properly after I'd been running jdownloader for a while.
Edit Never mind, spoke to soon. Last edited by Malpholio; 27.09.2017 at 21:44. |
#353
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Same problem here, I contacted their customer support 'cause it's clearly a problem on their side.
Note that going to "settings" and then doing a "refresh" for RG usually clears this problem and allows downloads again (until it starts happening again, which is usually rather soon) Last edited by FSchmertz; 28.09.2017 at 02:32. |
#354
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Refresh is worthy trying, but it may not clear the error, in my case the only way to clear it is to remove and re-add the account. Or wait an hour
Edit Just found out that my mistake was using the refresh button at the bottom of the account settings window, right clicking and selecting refresh does clear it. Last edited by Malpholio; 28.09.2017 at 11:10. |
#355
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I have received confirmation from RG that they are aware of this bug and fixing it.
And trying now, I see that it appears to be fixed. |
#356
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@lifetalk: thanks for the confirmation.
I'm confident they will have it fixed soon. Disable/enable the account to avoid waiting time. this will cause fresh login on account
__________________
JD-Dev & Server-Admin |
#357
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Quote from response from RG Support:
Quote:
In fact, I can't even get into their site right now Last edited by FSchmertz; 28.09.2017 at 19:32. |
#358
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Now I ran a proxy and it seems that only I (on Verizon FIOS) am having issues assessing the RG site!
P.S. I ran a traceroute and you can't get there from FIOS! :( Last edited by FSchmertz; 28.09.2017 at 20:55. |
#359
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I got first feedback that indicates they solved the issue. Any feedback here?
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JD-Dev & Server-Admin |
#360
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It's been working for me since FSchmertz posted they'd fixed it.
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