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  #1  
Old 13.03.2018, 16:29
baguettez
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Question 1fichier - downloads do not start after timeout

Okay so here's the thing, 1fichier has a 30 minute timeout for free users after each download, the problem is, after the timeout expires, the next download doesn't start, so if I queue several files I have to manually restart the queue everytime (have to press STOP then PLAY again for the download to start).

Only experienced this issue with this particular filehoster, so far.
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Old 13.03.2018, 16:53
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What happens after the timeout? Can you provide screenshots?
Does JDownloader download different file or what exactly?
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Old 13.03.2018, 16:59
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I will provide screenshots as soon as I download more files (I should have done so before, sorry).

But basically, nothing happens, under the Connection column I can see the icon that indicates the server allows reconnecting for resuming the download, and Jdownloader behaves as it is "doing something", because the play button remains greyed out, that's why I said I had to press stop then play again to get the download working (or restart Jdownloader).
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Old 13.03.2018, 17:06
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In that case, also please provide a logfile when this happens, see https://support.jdownloader.org/Know...d-session-logs
and post the shown logID here

Wait for this to happen, then create log and screenshot
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Old 13.03.2018, 17:15
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Quote:
Originally Posted by Jiaz View Post
In that case, also please provide a logfile when this happens, see **External links are only visible to Support Staff**...
and post the shown logID here

Wait for this to happen, then create log and screenshot
Okay, I'll try that, do I need to enable Debug mode?
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  #6  
Old 13.03.2018, 17:34
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should not be necessary
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Old 13.03.2018, 17:45
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Quote:
Originally Posted by Jiaz View Post
should not be necessary
okay! I'll let you know how it goes in an hour, as it seems the timeout goes up after several files have been downloaded
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Old 13.03.2018, 17:49
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Waiting for new feedback then, thanks!
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  #9  
Old 13.03.2018, 18:28
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Okay here you go

**External links are only visible to Support Staff**

And the log

13.03.18 12.18.11 <--> 13.03.18 13.28.56 jdlog://9105554433151/

And another log AFTER I stopped and started again, so the download actually started this time

13.03.18 12.18.11 <--> 13.03.18 13.56.45 jdlog://2405554433151/

Last edited by baguettez; 13.03.2018 at 18:56.
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Old 13.03.2018, 19:59
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Thanks for the logs and screenshot. Very strange indeed!
Can you please send example links to support@jdownloader.org so I can check it.
I will check it tomorrow morning
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Old 13.03.2018, 20:04
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Old 14.03.2018, 02:57
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I'll send you a folder with various files so you can check it!
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Old 14.03.2018, 19:22
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Can you please check Settings-Plugins-1fichier, is *prefer reconnect* enabled?
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Old 14.03.2018, 20:02
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Quote:
Originally Posted by Jiaz View Post
Can you please check Settings-Plugins-1fichier, is *prefer reconnect* enabled?
Had it disabled it seems (default setting), I'll try with it on soon and will report back my results.

EDIT: Same issue.

Last edited by baguettez; 14.03.2018 at 23:49.
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  #15  
Old 15.03.2018, 11:55
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Was just asking so I can reproduce under same settings
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Old 15.03.2018, 12:59
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Oh sorry then, good luck!
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  #17  
Old 15.03.2018, 16:57
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What are your settings in Settings-Reconnect? Can you make a screenshot?
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  #18  
Old 15.03.2018, 17:16
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finally found a way to reproduce the issue
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  #19  
Old 15.03.2018, 19:31
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Quote:
Originally Posted by Jiaz View Post
What are your settings in Settings-Reconnect? Can you make a screenshot?
Sorry for the late response, here you go

**External links are only visible to Support Staff**
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  #20  
Old 15.03.2018, 19:39
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will be fixed with next core update
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  #21  
Old 15.03.2018, 19:47
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update will be available in 5 mins
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  #22  
Old 16.03.2018, 04:00
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Heyy that was super fast thanks a lot for your work!
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  #23  
Old 16.03.2018, 09:21
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It was very tricky to reproduce the issue and I could fix it on my site. Would be nice to get feedback about this
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Old 16.03.2018, 12:14
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I can confirm that it works correctly on my end, thanks again!
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  #25  
Old 16.03.2018, 12:50
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Thanks for the feedback /confirmation
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