#1
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Cannot install JDownloader 2 - No access to internet?
Hi,
I'm trying to install JDownloader 2 but during the "Download Version Information" step it keeps getting stuck and repeatedly prompting me with a No Connection to the Internet prompt, and says that the updater cannot connect to the internet. But I do have access to the internet, I can go to this board and ask for help. lol After trying to save my IP address on the dialog box a couple times, it shows a new error: "org.appwork.updatesys.client.defaultimpl.http.NoConnectionException: org.appwork.utils.net.BasicHttp.BasicHTTPException: java.net.SocketTimeoutException: connect timed out." It points to an error log but the file is blank. I have no clue how to solve this. Please help? |
#2
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most likely caused by your antivirus / firewall software blocking the installer from making an internet connection. This because base installer can contain optional adware, but we have also seen them block the installer without optional adware.
It's been covered on our forum numerous times, you will need to either - make exemption rules within security software which allow installer access to the internet - disable antivirus/firewall software - uninstall antivirus/firewall software If your still having issue and your using the base installer from homepage you can try the installer without the optional adware from jdownloader.org/jdownloader2 raztoki
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raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :] |
#3
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In case you still have issues and even the adware free installer fails, please contact us via support@jdownloader.org so we can help you via Teamviewer
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JD-Dev & Server-Admin |
#4
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Thanks for the replies. I am using the adware free installer. I'm only using the default Windows Defender. I tried turning real time protection and the firewall off and the issue still persists. I'll contact the support e-mail.
Thanks! |
#5
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Solved via Teamviewer. Something blocks the update server, we moved to different one by modifiy the hosts file on windows.
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JD-Dev & Server-Admin |
#6
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Hi
I have the same issue, could you provide changes in hostfile?
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#7
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reag, modify hostfile is not needed. his was special situation.
Please try the adware free installer from http://jdownloader.org/jdownloader2 In case it still fails, please contact us via support@jdownloader.org
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JD-Dev & Server-Admin |
#8
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can you take control and help me. I am getting No connection to Internet error issue
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#9
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Check this support article:
https://support.jdownloader.org/Know...lation-process Also check if your firewall/AV scanner is blocking anything JD related. -psp-
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#10
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Issue resolved.
do the following steps
1. cmd.exe run as administrator 2. type net stop wuauserv 3. In the Search box type C:\Windows\SoftwareDistribution press enter 4. go into each folder (Datastore,Download,Postrebooteventcache.v2, SLS) Delete every thing Shift Del. 5. Go back to command prompt and type net start wuauserv 6. Now install the Jdownloader package Issue resolved...! |
#11
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I wouldn't recommend this to other users!
How did you find this kind of solution? -psp-
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#12
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Google my friend. I don't find any issues with this process. I'm up to date, its just that windows Update files will be re-download from Microsoft Server
Last edited by Ramnath2k; 17.03.2021 at 21:15. |
#13
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Well if it works for you I'm happy.
Thread closed! -psp-
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
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