JDownloader Community - Appwork GmbH
 

Go Back   JDownloader Community - Appwork GmbH > International Support > JDownloader 2
Closed Thread
 
Thread Tools Display Modes
  #1  
Old 01.12.2013, 20:44
jento
Guest
 
Posts: n/a
Default ddlstorage.com Error: "You have reached the download session limit"

Hello
I have an unlimited account, but from today every hour occurs the following message: "You have reached the download session limit"

If I shut down jd or if I refresh the account in the jd account settings I return to download @ full bandwidth.

If I download from the browser I have no problem.

What does it depend on?
  #2  
Old 01.12.2013, 20:53
maynak00's Avatar
maynak00 maynak00 is offline
JD Legend
 
Join Date: May 2009
Location: Turkey
Posts: 2,051
Default

example links, log?
__________________
JD->:thumbup:
Spoiler:
Java:
**External links are only visible to Support Staff**Official
**External links are only visible to Support Staff**x86&x64
**External links are only visible to Support Staff**JavaRa
JDownloader:
**External links are only visible to Support Staff**JD-ZIP
JD-Installer
JD-Nightly
JD2-x86
JD2-x64
JD2 noadware:
http://board.jdownloader.org/showthread.php?t=54725
http://jdownloader.org/jdownloader2
JD2-upd only
JD Dev., Translator: http://svn.jdownloader.org/users/271
speedtest.net/result/3156325665.png
speedtest.net/result/2332385983.png
  #3  
Old 01.12.2013, 20:58
jento
Guest
 
Posts: n/a
Default

What do you mean with "example links"?

JD dosen't generate a log for this error.

I called this problem "error"

Last edited by jento; 01.12.2013 at 21:09.
  #4  
Old 01.12.2013, 21:14
Lram32's Avatar
Lram32 Lram32 is offline
Spanish Supporter
 
Join Date: Jul 2012
Location: Dark side of the moon
Posts: 9,905
Default

Please, remove your account from the account manager, re-add your account several times then create the log.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #5  
Old 01.12.2013, 21:17
jento
Guest
 
Posts: n/a
Default

Also other people with jd2 and the same account and host have this problem after the last updates
  #6  
Old 01.12.2013, 21:19
Lram32's Avatar
Lram32 Lram32 is offline
Spanish Supporter
 
Join Date: Jul 2012
Location: Dark side of the moon
Posts: 9,905
Default

Log please...
If you can post the JD2 log would be better.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #7  
Old 01.12.2013, 21:19
jento
Guest
 
Posts: n/a
Default

Ok but how do I create the log?
  #8  
Old 01.12.2013, 21:20
Lram32's Avatar
Lram32 Lram32 is offline
Spanish Supporter
 
Join Date: Jul 2012
Location: Dark side of the moon
Posts: 9,905
Default

Please read my signature...
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #9  
Old 01.12.2013, 21:29
jento
Guest
 
Posts: n/a
Default

Ok, but I should create the log when the problem occurs or I can do it any moment?
For example, now the downlaods are running.
  #10  
Old 01.12.2013, 21:51
Lram32's Avatar
Lram32 Lram32 is offline
Spanish Supporter
 
Join Date: Jul 2012
Location: Dark side of the moon
Posts: 9,905
Default

When the problem occurs.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #11  
Old 01.12.2013, 22:29
jento
Guest
 
Posts: n/a
Default

This is the log when the problem occurs

01.12.13 18.30.07to01.12.13 22.19.08 jdlog://8943905774831/

Now the downloads are stopped and there is the "download limit reached..." error

Then I will remove and re-add my account.

I re-add my account and refresh, but ALL the downloads parts have the plugin error
I must close and restart JD

Here another log

01.12.13 22.35.25to01.12.13 22.35.36 jdlog://2053905774831/

Another arrest... increasingly frequent...

01.12.13 22.35.25to01.12.13 23.11.25 jdlog://2253905774831/

I deleted my account again, then I closed JD and re-added my account

Last edited by Lram32; 01.12.2013 at 23:49. Reason: merged multiple posts, please use edit option.
  #12  
Old 01.12.2013, 23:25
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

1. No double posts, se forum rules!
2. For which host do you have an account?

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #13  
Old 01.12.2013, 23:34
jento
Guest
 
Posts: n/a
Default

Sorry...I thought was useful a second log in the moment of the problem.


DDL Storage
  #14  
Old 01.12.2013, 23:34
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

Please answer my question

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #15  
Old 01.12.2013, 23:37
jento
Guest
 
Posts: n/a
Default

The host is DDL STORAGE

P.S (Another error now...)
  #16  
Old 01.12.2013, 23:38
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

Please send me example links + log + your ddlstorage account via PM.

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #17  
Old 01.12.2013, 23:43
jento
Guest
 
Posts: n/a
Default

1)LOG ok
2)Example links --> do you mean the folder (browser link) of the files I download?
3)ddlstorage account---> do you mean user and password?
  #18  
Old 01.12.2013, 23:52
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

2. Yap.
3. Yap.

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #19  
Old 02.12.2013, 19:52
jento
Guest
 
Posts: n/a
Default

new update.....
  #20  
Old 02.12.2013, 20:24
Lram32's Avatar
Lram32 Lram32 is offline
Spanish Supporter
 
Join Date: Jul 2012
Location: Dark side of the moon
Posts: 9,905
Default

Quote:
Originally Posted by jento View Post
new update.....
???
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #21  
Old 02.12.2013, 20:29
jento
Guest
 
Posts: n/a
Default

Unfortunately the problem is still here even though the update.

Quote:
Originally Posted by Lram32 View Post
???
I thougth the new update could have fix this problem....

Last edited by Lram32; 02.12.2013 at 20:32. Reason: merged posts
  #22  
Old 02.12.2013, 20:34
Lram32's Avatar
Lram32 Lram32 is offline
Spanish Supporter
 
Join Date: Jul 2012
Location: Dark side of the moon
Posts: 9,905
Default

No double posts please, see the forum rules!
The plugin hasn't been updated. Provide the required information (see post #16), or wait until other user reports the same problem that you have and provide such information.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #23  
Old 02.12.2013, 20:59
jento
Guest
 
Posts: n/a
Default

Yesterday I sent all the info to pspzockerscene via pm.
Today , @ 7.50 pm a new update was available, and I hoped it contains the fix to this problem.

I'd like to know the nature of the problem, and if it is due to a DDLstorage malfunctioning or a jd issue.

At this moment I have to restart JD, approximately every hours (or less) .I'm wasting my premium account becouse I can't be all time on the computer, and when this error occurs the downloads don't restart automatically.

Last edited by jento; 02.12.2013 at 21:16.
  #24  
Old 02.12.2013, 21:07
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

Controlling bug...


GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #25  
Old 02.12.2013, 21:19
jento
Guest
 
Posts: n/a
Default

What does it mean in simple terms?
  #26  
Old 02.12.2013, 21:21
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

That I can't fix it.
jiaz does the controlling - he has to fix it.
My suggestion to you: Use less chunks and simultan downloads - then the error shouldn't happen (that often) anymore.

GreeZ pspzockerscene
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #27  
Old 02.12.2013, 21:46
jento
Guest
 
Posts: n/a
Default

So, If my understanding is correct, the last update didn't contain the fix to this problem....

Actually I already use max 4/6 simultan downloads and 10 chunks.

I used JD2 many times with many hosts, and this is the first time I observe this issue.

If this problem will return, shall I report a new log?

In your opinion, how long will jiaz fix this problem?

If this problem returns I'm afraid, but I have to change downloader unless the problem will be fix.


Meanwhile, thanks for your time

Last edited by jento; 02.12.2013 at 22:01.
  #28  
Old 02.12.2013, 21:49
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

1. 10 chunks is way too much, 2-4 should also do the job!
2. No, a fix is not yet available.
The ticket means that we know about the problem and once there is time, we will fix it!

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #29  
Old 02.12.2013, 22:29
jento
Guest
 
Posts: n/a
Default

I have to change downloader now becouse the error occurs again.
I temporarily think to use downthemall on firefox browser.

Could you advise me via pm when the problem will be fixed?
  #30  
Old 02.12.2013, 22:32
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

1. I explained to you what the ticket means.
2. I told you to lower your connection settings as a workaround to this problem
3. I told you which kind of problem this is and that I cnnot fix it which is why someone else has to do it so it needs more time.
4. We have no ETA for updates/fixed! 'It's done when it's done!'

GreeZ pspzockerscene
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #31  
Old 02.12.2013, 22:43
jento
Guest
 
Posts: n/a
Default

It's not a problem

've already set down the connection settings, but it has not worked.

I hope you can fix the problem as soon as possible.

Meanwhile, re-thanks for your time
  #32  
Old 07.12.2013, 18:49
josephg73
Guest
 
Posts: n/a
Default

Hi Staff,
I have the same problem.
I delete host..reboot jd and reinsert premium account, but the problem isnt' resolve
I try to 2 differente pc.

I have upgrade today.
  #33  
Old 07.12.2013, 18:50
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

As already posted, we know about the problem and there is a ticket...

GreeZ pspzockerscene
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #34  
Old 26.12.2013, 18:19
josephg73
Guest
 
Posts: n/a
Default

Hi Psp,
at now i have always this problem.
I upgrade JD2, delete and insert premium account but nothing.

If i use JD1, i haven't problem
When u think resolve this problem??
  #35  
Old 26.12.2013, 19:44
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

As said, the ticket is linked, "it's done when it's done"!

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #36  
Old 30.12.2013, 10:11
canislupus
Guest
 
Posts: n/a
Default

Hi,

i hope you resolve this problem soon cause it's really annoying.
I don't want to use JD 1.
Thanks in advance for your work
  #37  
Old 30.12.2013, 18:49
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,121
Default

Closed, stop annoying me...

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #38  
Old 01.01.2014, 13:57
@less@ndro
Guest
 
Posts: n/a
Default DDLstorage, you have reached

Hi all and happy new year,
I used jdownloader 1/2 for a long time and i have to thank you for All, really you are good boys!

I'm writing here because i have a problem with jdownloader 2 and DDLstorage, it continually stop to download files and it say "you have reached the download bandwith" or something like that. it happens randomly but it doesn't work for more than 20 mins most of the times... when it happen i have to click on 'stop' and than start the downloads again.
I thought it was only a my problem but in the forum/community where i stay there are others guys with the same problem.

this is the registry event, i hope you can help us.
01.01.14 09.13.31to01.01.14 13.53.00 jdlog://7694115774831/

Thank you very much!
  #39  
Old 01.01.2014, 14:13
Lram32's Avatar
Lram32 Lram32 is offline
Spanish Supporter
 
Join Date: Jul 2012
Location: Dark side of the moon
Posts: 9,905
Default

Merged ddlstorage.com threads.
Please read above.

btw, Happy new year too :D
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #40  
Old 03.01.2014, 21:21
nesys
Guest
 
Posts: n/a
Default ddlstorage and JD2

Hi folks,

I've a strange problem with JD2 (Mac) and all links from ddlstorage.com.

In facts, I cannot paste any link (it seems the application is not finding any link, but with JD1 or other apps it works like a charm).

Any suggestion for me?

FYI I've a premium account

Thanks
Closed Thread


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 21:26.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.10 Beta 1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.