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  #61  
Old 26.01.2015, 15:21
Ladybbird's Avatar
Ladybbird Ladybbird is offline
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I am also having the same problem with Rapidgator the past few days. JD wont download either Free nor Premium links and marks any of their files as 'skipped'

My settings are correct in JD and I am showing as a Premium act holder. I also ensure I have the latest updates from JD.

I dont know how to get nor show a log as you have requested from others...

But I figured out how to attach a screenshot of the problem, as shown below...:clap:


Please help this 'Not so Tech Minded' lady and keep your replies as simple as possible

(Sorry to take your time on this, but I had a bad accident and fractured my skull and lost my long term memory for a year The short term memory is damaged forever, but I have forgotten many tech things I used to know and cant remember when I try to learn them again, so have to record everything on Notepad)....:crying:

& Thank you in advance

Barbara....:angel:

NB...I also tried to buy Uploaded Premium Act through JD, so JD would benefit, w.o success, but that is a fault with Uploaded payment page, I have started a ticket with them to resolve it

So I have donated today directly to JDownloader on this Forum
Attached Images
File Type: png JDownloader Rapidgator Skipped Links.PNG (52.4 KB, 158 views)

Last edited by Ladybbird; 26.01.2015 at 15:52.
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  #62  
Old 26.01.2015, 16:18
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by Ladybbird View Post
(Sorry to take your time on this, but I had a bad accident and fractured my skull and lost my long term memory for a year[...]
Oh that's sad to hear!

EDIT
From your log I can see that you disabled premium globally:


GreeZ psp
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A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #63  
Old 26.01.2015, 19:32
Tyler Tyler is offline
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Why does this error keep happening for rapidgator?

Code:
--ID:368TS:1422283601659-1/26/15 9:46:41 AM -  [] -> java.net.ConnectException: Connection timed out: connect
	at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method)
	at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
	at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
	at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
	at java.net.PlainSocketImpl.connect(Unknown Source)
	at java.net.Socket.connect(Unknown Source)
	at org.appwork.utils.net.httpconnection.HTTPConnectionImpl.connect(HTTPConnectionImpl.java:539)
	at org.appwork.utils.net.httpconnection.HTTPConnectionImpl.finalizeConnect(HTTPConnectionImpl.java:771)
	at jd.http.Request.connect(Request.java:265)
	at jd.http.Browser.openRequestConnection(Browser.java:1419)
	at jd.http.Browser.openRequestConnection(Browser.java:1394)
	at jd.http.Browser.openGetConnection(Browser.java:1348)
	at jd.plugins.hoster.RapidGatorNet.login_api(RapidGatorNet.java:850)
	at jd.plugins.hoster.RapidGatorNet.fetchAccountInfo_api(RapidGatorNet.java:604)
	at jd.plugins.hoster.RapidGatorNet.fetchAccountInfo(RapidGatorNet.java:595)
	at jd.controlling.AccountController.updateAccountInfo(AccountController.java:278)
	at jd.controlling.accountchecker.AccountChecker$AccountCheckJob.check(AccountChecker.java:43)
	at jd.controlling.accountchecker.AccountChecker$1.run(AccountChecker.java:150)

--ID:368TS:1422283601659-1/26/15 9:46:41 AM -  [] -> jd.http.Browser$BrowserException
	at jd.http.Browser.openRequestConnection(Browser.java:1457)
	at jd.http.Browser.openRequestConnection(Browser.java:1394)
	at jd.http.Browser.openGetConnection(Browser.java:1348)
	at jd.plugins.hoster.RapidGatorNet.login_api(RapidGatorNet.java:850)
	at jd.plugins.hoster.RapidGatorNet.fetchAccountInfo_api(RapidGatorNet.java:604)
	at jd.plugins.hoster.RapidGatorNet.fetchAccountInfo(RapidGatorNet.java:595)
	at jd.controlling.AccountController.updateAccountInfo(AccountController.java:278)
	at jd.controlling.accountchecker.AccountChecker$AccountCheckJob.check(AccountChecker.java:43)
	at jd.controlling.accountchecker.AccountChecker$1.run(AccountChecker.java:150)
Caused by: java.net.ConnectException: Connection timed out: connect
	at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method)
	at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
	at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
	at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
	at java.net.PlainSocketImpl.connect(Unknown Source)
	at java.net.Socket.connect(Unknown Source)
	at org.appwork.utils.net.httpconnection.HTTPConnectionImpl.connect(HTTPConnectionImpl.java:539)
	at org.appwork.utils.net.httpconnection.HTTPConnectionImpl.finalizeConnect(HTTPConnectionImpl.java:771)
	at jd.http.Request.connect(Request.java:265)
	at jd.http.Browser.openRequestConnection(Browser.java:1419)
	... 8 more

--ID:368TS:1422283601660-1/26/15 9:46:41 AM -  [jd.http.Browser(setProxySelector)] -> Use local proxy: jd.http.StaticProxySelector@4b24587e wished: jd.http.StaticProxySelector@4b24587e
--ID:368TS:1422283602750-1/26/15 9:46:42 AM -  [jd.controlling.AccountController(updateAccountInfo)] -> AccountCheck: Failed because of exception, temp disable it!
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  #64  
Old 26.01.2015, 19:45
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Timeouts - check browser and make sure nothing blocks Java!

GreeZ psp
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Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #65  
Old 26.01.2015, 20:29
Tyler Tyler is offline
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what do you mean by check browser?
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  #66  
Old 26.01.2015, 20:32
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Check if it works via browser.

GreeZ psp
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Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #67  
Old 28.01.2015, 22:00
ADAM500
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Posts: n/a
Default Same issue.

It shows no-traffic available.
Using Jdownloader 0.9.581
using the browsers, no issue at all. I can download.

I have tried deleting the account, and re-entering the details.
Disabling API, and everything mentioned on this forum.

I also tried updating... no update was found.

I've sent you the login to try to troubleshoot. It shows 0 bytes (no traffic left), while there's still 2TB when I login using the browser.

Last edited by ADAM500; 28.01.2015 at 22:05.
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  #68  
Old 29.01.2015, 00:14
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Use JD2 and post a log.
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #69  
Old 29.01.2015, 00:59
gandalf_grey91 gandalf_grey91 is offline
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JD2 has stopped authenticating my Rapidgator premium account completely as of this morning. Over and over again it says "Loading information..." then "Can't check account". Logging into the rapidgator website works fine as does MiPony.

Apparently JD2 doesn't allow users to view logs like JD did so here is the log link:

28.01.15 15.05.41to28.01.15 17.15.15 jdlog://0111237732241/

Please help me to understand what is going wrong.
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  #70  
Old 29.01.2015, 01:10
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pspzockerscene pspzockerscene is offline
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@gandalf_grey91
Your log contains a lot of socket issues.
Make sure that you got the current Java versions installed and make sure that your Firewall/AV program does NOT block Java!

GreeZ psp
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #71  
Old 29.01.2015, 10:32
gandalf_grey91 gandalf_grey91 is offline
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@pspzockerscene

Thanks for the heads up. I have updated java and added exceptions for java.exe/javaw.exe in both AV and Firewall.

But JD2 is still not working with rapidgator premium.

29.01.15 08.08.22to29.01.15 08.12.03 jdlog://0661237732241/
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  #72  
Old 29.01.2015, 14:36
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pspzockerscene pspzockerscene is offline
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@gandalf_grey91
And with enabled API it doesn't work either?
If you have a firewall/AV scanner, please completely uninstall it and try again!
Can you use JD + RG fine with other computers in your network?

GreeZ psp
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #73  
Old 04.02.2015, 22:54
KoloheWiz KoloheWiz is offline
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Join Date: Mar 2012
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Posts: 18
Default Rapidgator Premium Account Problems

For starters, there are ALWAYS errors when attempting to use a Rapidgator premium account with any version of JD. I have seen various errors occur from "Skipped - Account is missing" to "You can only download one file at a time in Free mode" (the wording may not be exact but it is something similar) to having to deal with Captcha's constantly. Rapidgator support is blaming all of these issues on JD and taking no responsibility for anything. However, as an IT Pro for 30+ years and a "gray hat" (a reformed black hat), I feel that the problems are really related to the total incompetence of the Rapidgator personnel in general.

Here is the log record:
04.02.15 08.33.08to04.02.15 09.49.33 jdlog://7074337732241/
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  #74  
Old 04.02.2015, 23:53
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pspzockerscene pspzockerscene is offline
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Hi
Indeed their API/site has always been unreliable but anyways - JD tends to switch to free mode too fast via the default settings but luckily, you can change this.
Plus you should set max.connections per file to 1 and try again.
Here a tutorial on how to completely disable free mode for individual hosters:
Spoiler:


GreeZ psp
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #75  
Old 05.02.2015, 20:50
KoloheWiz KoloheWiz is offline
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You say to set max connections per file to 1. Where exactly is that done? The settings I see are Max simultaneous Downloads (set to 4 currently) and Max Chunks per Download (set to 1 currently). I see no "per file" settings anywhere. And as usual, I tried to download some files this morning and immediately encountered the "Skipped - Account is missing" error when I had just refreshed the hosting account info to make sure it still showed Account is ok: Premium User. The black hat part of me really wants to hack into and destroy Rapidgator for being the assholes they are. Either hack attack or take the safer road and report them to Interpol and the Greece and Cyprus authorities for all the copyright violations hosted on their servers.
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  #76  
Old 05.02.2015, 20:53
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pspzockerscene pspzockerscene is offline
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1. Chunks = connections per file so your setting is fine.
2. Does it work fine via browser?
3. Please post a log.

GreeZ psp
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #77  
Old 05.02.2015, 21:38
KoloheWiz KoloheWiz is offline
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Downloads stop working via browser also. It makes no difference whether the API is enabled or disabled in JD2. Either way the problems still exist. As I said, it's the incompetent idiots at Rapidgator that are the root of all the problems. They obviously have no idea what they are doing and their supposed support proves it if you're lucky enough to get a response.

05.02.15 08.55.53to05.02.15 07.26.21 jdlog://1936337732241/
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  #78  
Old 05.02.2015, 21:49
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pspzockerscene pspzockerscene is offline
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Do you get any specific errormessage from rapidgator via browser or how do you see that it doesn't work there either?
Your log only contains a LOT of connection issues which are usually caused by bad connection, bad proxy or bad Firewall/AV scanner.
Anyways - to completely prevent JD from switching into free mode (for rapidgator), you can do this:
Spoiler:


GreeZ psp
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #79  
Old 01.03.2015, 07:41
mystik1
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After over 2 years, I too am still having this problem. :/
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  #80  
Old 01.03.2015, 10:58
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Jiaz Jiaz is offline
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Please provide a logfile from JD2. There are no known issues with rapidgator
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