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  #1  
Old 15.03.2021, 13:39
johnro3 johnro3 is offline
I will play nice!
 
Join Date: Jan 2020
Posts: 7
Smile Android app needs an update

Hi. As you would know, Android app hasn't been updated for ages. There are bugs and server are responding too slow. I am using remote server, and believe me, using the desktop app via VNC is much convenient than the Android app.

Here some issues:
- Refreshing takes a lot of time to complete
- Many times the refresh would stuck forever and needs a restart
- Adding links popup sometimes loading indefinitely and save location doesn't appear

Is there any future plan for Android apps? I wouldn't mind even if it is paid, because I need a stability.


Thanks!:biggrin:
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  #2  
Old 15.03.2021, 15:13
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,117
Default

Please contact us again via support@jdownloader.org.
Include the following information:
Your android version
Your myjd app version

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 15.03.2021, 15:25
johnro3 johnro3 is offline
I will play nice!
 
Join Date: Jan 2020
Posts: 7
Default

I am sorry, but why would I need to contact support? Is it because it is just me who having this issue? Sorry, but I need to understand the purpose as I have no idea what to write in the email. Hope you don't mind answering.

Thanks.
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  #4  
Old 15.03.2021, 15:43
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,117
Default

Quote:
Originally Posted by johnro3 View Post
I am sorry, but why would I need to contact support?
Because the ones working on the app aren't around in our forum at this moment.

-psp-
EDIT

There are no known app issues at this moment.
Your issues can be caused by the app, connection or JD itself thus please contact us via E-Mail for further investigation.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 15.03.2021 at 15:56.
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