He might be in a busy period (exams for instance). If you depend on one resource this can happen. A solution to this dependence is to publish your logs. If you want to limit your public to official supporters, then use the official method as I've referred to many times.

If you want to maximise the number of potential people who might take a look at your logs, put your logs in an archive and attach them to your post. You never know some smart member finds a cause that's not related to FSe.