[User feedback required] WLogin problems easybytez

Good morning,
I have problems logging in to my Easybytez account as I am being notified of a violation of your Terms of Service,
which I never did.
Moreover, in the previous days, I had problems with the speed of downloads. It's been a few days since the download speed turns out to be particularly slow, despite having an 8MBps ADSL line and an annual Premium subscription.
In fact the files are downloaded both via JDownloader 2, and via the EDGE browser at a maximum speed of 80kb per second.
Attached a screenshot related to the error message when I add my account to Jdownloader.

[pspzockerscene]

Hi,
1. I'am unable to reproduce your login issues.
Please post your log-ID here | bitte poste deine Log-ID hier.

2. Regarding the speed issues:
Speed isues are not JDownloader issues.
As you've already found out, you ll get the same speed via browser --> Please contact the easybytez support and ask them to fix this.

-psp-