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  #1  
Old 12.11.2020, 23:02
NullEve NullEve is offline
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Join Date: Nov 2020
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Default Xubster.com login failure.

Hi all,

When I attempt to enter my account for Xubster.com in the account manager I get this error.



I have been using JD for many years and have never had a persistent issue like this with the Account Manager. I can only assume it is something to do with a CAPTCHA (?) but I am not sure how to check that.

I have confirmed my password does not have any special characters, I have tried temporarily disabling my firewall and security just to be sure and I have tried entering both my account username and email address in the Username field, both of which can be used to login to the Xubster website. I have also confirmed with Xubster that my account is active. I even tried entering the details through both the WebUI and the application just in case.


System details:
Windows 10 Home 19041 (Though "About JDownloader" says Windows 8 for some reason)
Java SE Runtime Environment - 1.8.0_40(64bit)

I have uploaded a Log and have the Id ready if requested.



Thanks for your time.
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  #2  
Old 13.11.2020, 13:37
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Jiaz Jiaz is offline
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Location: Germany
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please provide the logID, post it here
Also maybe send logins to support@jdownloader.org so we can check it
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  #3  
Old 13.11.2020, 14:12
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pspzockerscene pspzockerscene is online now
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Join Date: Mar 2009
Location: Deutschland
Posts: 55,903
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Fixed!

@NullEve
A captcha is needed to login.
Due to a bug in our current Chrome Extension, you will need to use Firefox to handle that browser captcha in order to be able to login but first you will need to wait for the next update.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
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  #4  
Old 14.11.2020, 14:49
NullEve NullEve is offline
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Ok, no worries.

Thanks for your time.
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