#1
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Invalid account (novafile)
Hi,
I have some trouble with JD, I set my prenium account from novafile into JD, when i try to activate it, for a fewseconde JD agree my account but just after that, it's turn to "invalid account" I try to some issues there but i found nothing How could I solve this problem ? |
#2
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Hello,
Please post your log...
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:
Installer for Windows XP/Vista/Seven/Eight || JD2 x86 - x64 (Beta) || Installer for Mac || JD2 (Beta) || Installers for Linux || JD2 (Beta) x86 || <---> || JD2 (Beta) x64 || How to Create a Log -» Click Here «- ¿Cómo crear un registro? -» Click Aquí «- Support Chat / Chat de Soporte -» Click Here / Click Aquí «- |
#3
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Edit : oh i saw it into your signature, I will do it now
Excuse me, how can I do that ? I cannot upload it's too big, then I put it there : http://jdownloader.org/pastebin/116149 Last edited by Lram32; 15.10.2013 at 18:58. Reason: pasted the log into pastebin, and merged posts. |
#4
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Your log does not contain information of the problem.
Could you please install JD2 (beta), and check if it works well?
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:
Installer for Windows XP/Vista/Seven/Eight || JD2 x86 - x64 (Beta) || Installer for Mac || JD2 (Beta) || Installers for Linux || JD2 (Beta) x86 || <---> || JD2 (Beta) x64 || How to Create a Log -» Click Here «- ¿Cómo crear un registro? -» Click Aquí «- Support Chat / Chat de Soporte -» Click Here / Click Aquí «- |
#5
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Alright well I just did it and JD2 says : impossible to add an account, for null reason.
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#6
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Ok... seems the login is broken, then it needs to be fixed.
Please send me via PM your login data, so, I can check it, and create the ticket if it will be necessary, in order to fix the problem.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:
Installer for Windows XP/Vista/Seven/Eight || JD2 x86 - x64 (Beta) || Installer for Mac || JD2 (Beta) || Installers for Linux || JD2 (Beta) x86 || <---> || JD2 (Beta) x64 || How to Create a Log -» Click Here «- ¿Cómo crear un registro? -» Click Aquí «- Support Chat / Chat de Soporte -» Click Here / Click Aquí «- |
#7
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so it's mean you can fix it for me, without JD update ?
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#8
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When the login is broken, the plugin needs to be updated in order fix the problem. To do it, I create the ticket in SVN, so the developers will be available to fix the issue, when it happens you only need to wait for the update of JD.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:
Installer for Windows XP/Vista/Seven/Eight || JD2 x86 - x64 (Beta) || Installer for Mac || JD2 (Beta) || Installers for Linux || JD2 (Beta) x86 || <---> || JD2 (Beta) x64 || How to Create a Log -» Click Here «- ¿Cómo crear un registro? -» Click Aquí «- Support Chat / Chat de Soporte -» Click Here / Click Aquí «- |
#9
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alright
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#10
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Please check your PM. Your login data is working fine here.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:
Installer for Windows XP/Vista/Seven/Eight || JD2 x86 - x64 (Beta) || Installer for Mac || JD2 (Beta) || Installers for Linux || JD2 (Beta) x86 || <---> || JD2 (Beta) x64 || How to Create a Log -» Click Here «- ¿Cómo crear un registro? -» Click Aquí «- Support Chat / Chat de Soporte -» Click Here / Click Aquí «- |
#11
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I installed an other software called Mipony, and just after did that JD1 started to download with my account prenium.
The reason.... but finaly JD works great |
#12
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Hi,
Maybe was a temporary problem with the server, because I only copied your login data, and worked fine. Greetings,
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:
Installer for Windows XP/Vista/Seven/Eight || JD2 x86 - x64 (Beta) || Installer for Mac || JD2 (Beta) || Installers for Linux || JD2 (Beta) x86 || <---> || JD2 (Beta) x64 || How to Create a Log -» Click Here «- ¿Cómo crear un registro? -» Click Aquí «- Support Chat / Chat de Soporte -» Click Here / Click Aquí «- |
#13
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Thanks
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