JDownloader Community - Appwork GmbH
 

Reply
 
Thread Tools Display Modes
  #1  
Old 21.06.2022, 21:51
MrGonzo's Avatar
MrGonzo MrGonzo is offline
JD Legend
 
Join Date: Dec 2010
Posts: 560
Default HELP! Synthetica License Warning!???

Hi

Today I just did a JD2 update like always, after the update and JD2 reloaded, it came up with this "Synthetica License Warning"

"Please post your licensing registration number to the support center and request a vaild key"

What is this??? Never had this error before. What do I do to fix it? What key do I need? How do I get it?

Help!

Thanks.
Reply With Quote
  #2  
Old 22.06.2022, 10:34
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 76,841
Default

@MrGonzo: fix your installation with this method, see
https://support.jdownloader.org/Know...r-installation
__________________
JD-Dev & Server-Admin
Reply With Quote
  #3  
Old 22.06.2022, 20:46
MrGonzo's Avatar
MrGonzo MrGonzo is offline
JD Legend
 
Join Date: Dec 2010
Posts: 560
Default

Hi

Jiaz....What is this "Synthetica License Warning"? My installation seems fine. JD2 still loads, and is usable, I just get this annoying error each time now after loading JD2. I just click "ok" to close it.

I was reading the forums, some have said this may be related to an incompatible "skin" I may be using?

I havent tried to update yet since the last time....but if I do the things your link suggested "fixing broken installation" will this remove the warning error without me losing anything, including "linkgrabber" links?

This error message only started coming up after the last update I did yesterday.

Could this just be as simple as using a different "skin" for JD2?

Thanks

Last edited by MrGonzo; 23.06.2022 at 03:12.
Reply With Quote
  #4  
Old 23.06.2022, 10:42
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 62,561
Default

Quote:
Originally Posted by MrGonzo View Post
if I do the things your link suggested "fixing broken installation" will this remove the warning error without me losing anything, including "linkgrabber" links?
Yes that will fix your issue.

And also as stated in that article you should always create a backup in beforehand.
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #5  
Old 23.06.2022, 20:00
MrGonzo's Avatar
MrGonzo MrGonzo is offline
JD Legend
 
Join Date: Dec 2010
Posts: 560
Default

Hi guys,

So I did everything exacly like you said to do....deleted "tmp", and "update" folders. "Core.jar" too.....JD2 restarted fine; did its updates, but the "Synthetic Licensing"error message is still coming up.

HELP! What next?

I am using "JD_PLAIN" skin....is the skin im using suddenly incompatible? I heard the "skin" may be causing this error.

Also....if I just click the error warning away and just ignore it, JD2 still functions fine. Is this something I can just ignore?

Thanks
Reply With Quote
  #6  
Old 24.06.2022, 10:02
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 76,841
Default

@MrGonzo: please try again the following way. Close JDownloader, delete the folders
tmp , update and libs, and the file Core.jar and start JDownloader again.
In case you still encounter this issue, can you please provide a log, see https://support.jdownloader.org/Know...d-session-logs
and post the shown logID here.
we can also take a look at this together via Teamviewer, just contact us via support@jdownloader.org
__________________
JD-Dev & Server-Admin
Reply With Quote
  #7  
Old 24.06.2022, 10:03
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 76,841
Default

Quote:
Originally Posted by MrGonzo View Post
I am using "JD_PLAIN" skin....is the skin im using suddenly incompatible? I heard the "skin" may be causing this error.
This issue can happen when you have incompatible libs or theme initialization fails
__________________
JD-Dev & Server-Admin
Reply With Quote
  #8  
Old 24.06.2022, 10:16
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 76,841
Default

Now I can reproduce the issue!
__________________
JD-Dev & Server-Admin
Reply With Quote
  #9  
Old 24.06.2022, 11:27
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 76,841
Default

Found the issue! Will be fixed with next update
__________________
JD-Dev & Server-Admin
Reply With Quote
  #10  
Old 24.06.2022, 23:22
MrGonzo's Avatar
MrGonzo MrGonzo is offline
JD Legend
 
Join Date: Dec 2010
Posts: 560
Default

Oh awesome Jiaz! Glad to hear you found the issue(s)!

Great to know you found and fixed both this error message, and also the "font scaling" issue too!

Edit/Update: Jiaz....Did todays update with no issue...and once I reloaded JD2...no error message!! YES!
Havent checked the font thing yet, but when I do Ill let you know.

Big issue solved!

Thank you again Jiaz!

Last edited by MrGonzo; 25.06.2022 at 00:14.
Reply With Quote
  #11  
Old 25.06.2022, 08:08
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 76,841
Default

Quote:
Originally Posted by MrGonzo View Post
Big issue solved!
Thank you again Jiaz!
Thanks for the feedback and you're welcome!
__________________
JD-Dev & Server-Admin
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 02:32.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.10 Beta 1
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.