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  #241  
Old 18.12.2010, 19:48
stiwi
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I can see now more and more people are reporting exactly the same symptoms as I described. I just came across the polish forum, where Hotfile premium user describe exactly the same issue (INVALID ACCOUNT).

I disabled firewall, don't have any antivirus programs running, updated java to the latest version. And it is still the same...
  #242  
Old 19.12.2010, 03:30
nickngck
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I am from singapore too.. I don't think it is block by our ISP as it works perfectly fine with other file manager downloader.. it is truly due to the recent updates for JDownloader..
  #243  
Old 19.12.2010, 04:54
yijing
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s'pore too
  #244  
Old 19.12.2010, 05:02
yijing
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Quote:
Originally Posted by stiwi View Post
You might be right that the problem is somehow related to host / block issue. But, if either my ISP or FS would be blocking the hosts, I wouldn't be able to download at all. While I am able to download using my premium account, if I keep checking the box in premium settings...

I can tell that when I set a US proxy in JD, that I am using for different than JD purposes, I was able to download without any issues though. But still I would not be so sure that it is host related issue, especially that whichever FS link I type in the browser, it works every time. Those problems also arose from one day to another and as I can see, they are not only related to Fileserve host.

@yijing & @boxedfish - where do you guys come from?

I am from Singapore.
singnet? a fren on starhub no problem.
  #245  
Old 19.12.2010, 06:54
stiwi
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Quote:
Originally Posted by yijing View Post
singnet? a fren on starhub no problem.
Yeah, Singnet...
Through US proxy no problems though

Btw I am getting full speeds on my broadband, 2 MB/s, the only annoying thing is that I have to go to settings an re-enable the box with every new file.

Last edited by stiwi; 19.12.2010 at 07:05.
  #246  
Old 19.12.2010, 09:00
Singapura
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So it's Singtel that makes me lose my premium connection? Hmm, time for a VPN.
  #247  
Old 19.12.2010, 09:01
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Double post
  #248  
Old 19.12.2010, 09:33
stiwi
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Quote:
Originally Posted by Singapura View Post
So it's Singtel that makes me lose my premium connection? Hmm, time for a VPN.
Yes but it has been working perfectly so far. With Rapidshare no such issues. If just Singaporeans would be affected, people from other parts of world wouldn't report the same symptoms I believe. Maybe it is an issue on Fileserve side.
  #249  
Old 19.12.2010, 12:08
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it can also be on fileserve side. maybe an issue with routing to some isp (eg your singtel). rapidshare had the same issues earlier this year with an uk isp. and hotfile had the same problem too.

some isp try to block/limit those sites as they generate too much traffic. or some transparent filters cause problems.
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  #250  
Old 19.12.2010, 14:01
yijing
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Quote:
Originally Posted by stiwi View Post
You might be right that the problem is somehow related to host / block issue. But, if either my ISP or FS would be blocking the hosts, I wouldn't be able to download at all. While I am able to download using my premium account, if I keep checking the box in premium settings...

I can tell that when I set a US proxy in JD, that I am using for different than JD purposes, I was able to download without any issues though. But still I would not be so sure that it is host related issue, especially that whichever FS link I type in the browser, it works every time. Those problems also arose from one day to another and as I can see, they are not only related to Fileserve host.

@yijing & @boxedfish - where do you guys come from?

I am from Singapore.
Quote:
Originally Posted by stiwi View Post
Yeah, Singnet...
Through US proxy no problems though

Btw I am getting full speeds on my broadband, 2 MB/s, the only annoying thing is that I have to go to settings an re-enable the box with every new file.
super cumbersome leh!
  #251  
Old 19.12.2010, 15:37
nickngck
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any suggestion for singapore singnet user?
  #252  
Old 19.12.2010, 16:01
stiwi
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Quote:
Originally Posted by nickngck View Post
any suggestion for singapore singnet user?
Use other than singnet proxy for the time being? Or Internet Download Manager? Or hire someone to enable the checkbox in JD settings every few mins

@Jiaz, I have a new feature request for you: force enable premium account. If it would be possible to auto-force checking that box, it would be working fine.

Last edited by stiwi; 19.12.2010 at 16:05.
  #253  
Old 20.12.2010, 09:02
xentris
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Exclamation Fileserve.com > Captcha-Eingabe zu früh (FreeUser)

Hallo JD-Team,

ich lade mit der Nightly als FreeUser bei fileserve.com.
-NIGHTLY- Build 13175/Java 1.6.0_22/fileserve.com 13167
Wenn ein Part fertig ist, werde ich schon einige Sekunden später wieder aufgefordert ein neues Captcha einzugeben.
Allerdings ist die Wartezeit für FreeUser erheblich länger. Daher schlagen die folgenden paar Versuche fehl, einen neuen Part herunterzuladen und das nervt mich voll, weil ich dann immer Captchas eingebe, die überhaupt nichts bewirken. Und wenn ich der Eingabeaufforderung einmal nicht nachkomme, heißt es gleich für den Part "Plugin defekt oder veraltet"
Hier müsste wohl die Wartezeit im Plugin angepasst werden, oder?

Danke für die Aufmerksamkeit

Last edited by Jiaz; 20.12.2010 at 11:15.
  #254  
Old 20.12.2010, 11:14
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bitte logfile geben, weil plugin defekt sollte nicht sein
http://support.jdownloader.org/index...&kbarticleid=8
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  #255  
Old 20.12.2010, 12:51
remi
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What about a complete and detailed log? This might help finding the real cause and eliminate any speculations.
  #256  
Old 20.12.2010, 13:00
stiwi
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Quote:
Originally Posted by remi View Post
What about a complete and detailed log? This might help finding the real cause and eliminate any speculations.
It didn't help. Sometimes JD behaves properly, sometimes shows premium error. I can tell however that I don't have such problems while using IDM. So to me it looks like pure JD fault.

For the time being IDM + ExtractNow can do the same job as JD + JD Unrar. You have to play a bit more with IDM to setup it, but once you do it will work fine. Not as great as JD though
  #257  
Old 20.12.2010, 13:03
remi
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Quote:
Originally Posted by stiwi View Post
It didn't help.
What didn't help? Providing a log?
  #258  
Old 20.12.2010, 13:12
stiwi
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Quote:
Originally Posted by remi View Post
What didn't help? Providing a log?
Yep. I provided 2 logs already upon having a teamviewer session with @Jiaz. But as you can see from his responses above, the cause hasn't been found yet and the logs don't clearly confirm where is the issue.
  #259  
Old 20.12.2010, 13:21
remi
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OK. I understand.

Can you see any pattern in the type of links where it fails?
  #260  
Old 20.12.2010, 13:26
stiwi
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Quote:
Originally Posted by remi View Post
OK. I understand.

Can you see any pattern in the type of links where it fails?
Not really. And what makes me thinking that it is pure JD problem is that when you check other plugins posts, you will see exactly the same symptoms being reported by others.

I downloaded something like 50 files through IDM in the last 24 hours and it didn't report anything wrong even once. The same files in JD are causing premium account settings self... unchecking :/ (that's for Fileserve, Rapidshare works properly)

Last edited by stiwi; 20.12.2010 at 13:29.
  #261  
Old 20.12.2010, 13:46
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IDM works complete different than JD premium. in IDM you provide the cookie login. jd is going to get this cookie by doing a login. and this logincookie is missing in serverresponse. im on it
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  #262  
Old 20.12.2010, 16:50
xentris
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Ich werde mein Log nicht posten, sorry.
Aber ich kann auch bestätigen, dass das Problem nicht immer auftritt.
Trotzdem drücke ich die Daumen, dass ihr eine Lösung findet.

Frohe Weihnachten!
  #263  
Old 20.12.2010, 17:08
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Es ist immer wieder toll zu sehn wie manche User den Entwickler eines Programms misstrauen, dem sie vertrauen^^

GreeZ pspzockerscene
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A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #264  
Old 21.12.2010, 11:24
xentris
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Nun, ich bin ja noch recht neu hier, daher habe ich nicht sofort an die PN gedacht, die ich dir ja auch schicken könnte. Denn meinen Log hier öffentlich zu posten hat so garnichts damit zu tun, dass ich den Entwicklern nicht traue, sondern es geht mir dabei vielmehr um die anderen User, die hier schließlich auch mitlesen können.

Wenn das Problem bei mir wieder auftaucht, dann schicke ich dir meinen Log per PN, abgemacht?
  #265  
Old 21.12.2010, 12:04
h3n7a1
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Quote:
Originally Posted by stiwi View Post
Not really. And what makes me thinking that it is pure JD problem is that when you check other plugins posts, you will see exactly the same symptoms being reported by others.

I downloaded something like 50 files through IDM in the last 24 hours and it didn't report anything wrong even once. The same files in JD are causing premium account settings self... unchecking :/ (that's for Fileserve, Rapidshare works properly)
True... It happened everytime..
for example, when downloading 1 file and another file is in queue,
after the 1st download was completed, the premium user is become uncheck,
and the we had to "check" it again so that the next file can be downloaded with premium account..
This become anoying because in some case it should be done in several attempt before succesfully done...

It seems that JD didn't save the premium user or password,
because when it become unchecked there is "Account Invalid" information...

please don't ask more logs...:outch:
there were more than enough logs for you in this thread, and they show the same symptoms...
  #266  
Old 21.12.2010, 12:43
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where are you from? to see a pattern of possible causes
the plugin works fine for me since weeks and all logs show the same. the login cookie is missing that means 1.) server issue 2.) something tries to block access
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  #267  
Old 21.12.2010, 13:45
ryan84
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Hi JD team,

I from singapore and using singnet and seem like my FS keep auto disable in the premium tab. I have to manual enable it and after awhile it disable again.
I check out this thread and seem like many people using singnet having this problem. Any way to solve it? Is seem the previous version of JD have not this problem.
I am a premium user here btw.

Ryan


------------------------ Thread: 133 -----------------------
133 12/21/10 7:47:26 PM - INFO [java_downloader] -> Premium error
133 12/21/10 7:47:26 PM - SEVERE [java_downloader] -> Premium Account ryangoh84: expired:Premium error
133 12/21/10 7:47:26 PM - WARNING [java_downloader] ->
Error occured- latest: ERROR_PREMIUM
00100000000001000000000100000001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000000000000000100000000 |ERROR_PREMIUM
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE
StatusText: Connecting...

Last edited by ryan84; 21.12.2010 at 13:48.
  #268  
Old 21.12.2010, 16:54
yijing
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Quote:
Originally Posted by h3n7a1 View Post
please don't ask more logs...:outch:
there were more than enough logs for you in this thread, and they show the same symptoms...

oh dont worry, some parrot will come in to copy and paste the same thing over and over again even before the admins ask for any logs.:outch::outch:
  #269  
Old 21.12.2010, 17:14
stiwi
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I understand JD developers that it is hard to debug something that cannot be reproduced in another location. And it seems that users from Singapore, who are on Singnet, are affected. But not only, as I can see users from Poland are reporting the same issues on Filesonic.

The only thing which comes to my mind is that JD should handle the cookies in better way than it does now. As I wrote, IDM has no problems with handling the downloads.
  #270  
Old 22.12.2010, 06:55
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Quote:
Originally Posted by stiwi View Post
I understand JD developers that it is hard to debug something that cannot be reproduced in another location. And it seems that users from Singapore, who are on Singnet, are affected. But not only, as I can see users from Poland are reporting the same issues on Filesonic.

The only thing which comes to my mind is that JD should handle the cookies in better way than it does now. As I wrote, IDM has no problems with handling the downloads.
hi! i have been having the problems mention above, I've since begun using the Singnet Proxy with jdownloader and it has seem to resolve it.

:)
  #271  
Old 22.12.2010, 09:26
h3n7a1
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I'm from Indonesia.. I had 3 account, IndosatNet, Speedy and Smart (mobile),
but same "unchecked" problem are happened in all those account..

here some logs from my cuurent DL:
thread 244 = download failed (premium error..??)
thread 245 = download succedded/continue...
thread 246 = download failed (premium error..??)
On the Host list, Fileserve account is unchecked by itself..
(I'm sure to make it "checked" before starting the download.. )

=========================================

------------------------ Thread: 244 -----------------------
244 12/22/10 12:59:47 PM - INFO [java_downloader] -> Start working on The.Monkeys.Mask.2000.DVDRip.XviD.part1.rar

------------------------ Thread: 245 -----------------------
245 12/22/10 12:59:47 PM - INFO [java_downloader] -> Start working on The.Monkeys.Mask.2000.DVDRip.XviD.part4.rar

------------------------ Thread: 246 -----------------------
246 12/22/10 12:59:47 PM - INFO [java_downloader] -> Start working on The.Monkeys.Mask.2000.DVDRip.XviD.part5.rar
246 12/22/10 12:59:53 PM - INFO [java_downloader] -> Premium error
246 12/22/10 12:59:53 PM - SEVERE [java_downloader] -> Premium Account h3n7a1: expired:Premium error
246 12/22/10 12:59:53 PM - WARNING [java_downloader] ->
Error occured- latest: ERROR_PREMIUM
00100000000001000000000100000001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000000000000000100000000 |ERROR_PREMIUM
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE
StatusText: Connecting...


------------------------ Thread: 245 -----------------------
245 12/22/10 12:59:54 PM - WARNING [java_downloader] -> Resumepoint not valid
245 12/22/10 12:59:54 PM - FINER [java_downloader] -> Connect...

------------------------ Thread: 244 -----------------------
244 12/22/10 1:00:00 PM - INFO [java_downloader] -> Premium error
244 12/22/10 1:00:00 PM - SEVERE [java_downloader] -> Premium Account h3n7a1: expired:Premium error
244 12/22/10 1:00:00 PM - WARNING [java_downloader] ->
Error occured- latest: ERROR_PREMIUM
00100000000001000000000100000001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000000000000000100000000 |ERROR_PREMIUM
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE
StatusText: Connecting...


------------------------ Thread: 245 -----------------------
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Start Download
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup virgin download
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Start Download in 10 chunks. Chunksize: 11010048
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 0: Thread[DOwnloadchunk 0 - 11010047,1,main]
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 1: Thread[DOwnloadchunk 11010048 - 22020095,1,main]
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 2: Thread[DOwnloadchunk 22020096 - 33030143,1,main]
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 3: Thread[DOwnloadchunk 33030144 - 44040191,1,main]
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 4: Thread[DOwnloadchunk 44040192 - 55050239,1,main]
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 5: Thread[DOwnloadchunk 55050240 - 66060287,1,main]
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 6: Thread[DOwnloadchunk 66060288 - 77070335,1,main]
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 7: Thread[DOwnloadchunk 77070336 - 88080383,1,main]
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 8: Thread[DOwnloadchunk 88080384 - 99090431,1,main]
245 12/22/10 1:00:04 PM - FINER [java_downloader] -> Setup chunk 9: Thread[DOwnloadchunk 99090432 - -1,1,main]

=========================================
  #272  
Old 22.12.2010, 12:20
remi
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Please, read post #241. Jiaz is working on a solution.
  #273  
Old 23.12.2010, 10:54
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Quote:
Originally Posted by remi View Post
Please, read post #241. Jiaz is working on a solution.
Actually, I'm just reply #246 from him...
  #274  
Old 23.12.2010, 12:26
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Jiaz Jiaz is offline
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please give me time, im really working on this, but not that easy when it works okay for me and need to add some workarounds for buggy logins to try again till captcha is available
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  #275  
Old 23.12.2010, 13:19
h3n7a1
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Quote:
Originally Posted by Jiaz View Post
please give me time, im really working on this, but not that easy when it works okay for me and need to add some workarounds for buggy logins to try again till captcha is available
It's okay Jiaz... take your time...
we just try to help... so you and other JD-Dev friends can make JD better..
instead of this bug, JD is still the best download manager around...
  #276  
Old 23.12.2010, 13:41
yijing
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Quote:
Originally Posted by lamesensei View Post
hi! i have been having the problems mention above, I've since begun using the Singnet Proxy with jdownloader and it has seem to resolve it.

:)
not it doesnt work.
  #277  
Old 24.12.2010, 04:49
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Quote:
Originally Posted by yijing View Post
not it doesnt work.
this only apply to singnet users in Singapore. and u have to manually enter the proxy details within jdownloader and not internet options.
  #278  
Old 24.12.2010, 05:36
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For users in Singapore, you can use OpenVPN to overcome this.
  #279  
Old 24.12.2010, 07:18
stiwi
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Quote:
Originally Posted by lamesensei View Post
this only apply to singnet users in Singapore. and u have to manually enter the proxy details within jdownloader and not internet options.
My US proxy works great but Singnet proxy doesn't really work that great. It often shows "Null pointer" or something like that when trying to download a file. It will download it eventually. Also through proxy it is slower. On my 15 Mbit plan I am able to download at 2 MB/s speed, while through Singnet proxy it drops by half.
  #280  
Old 24.12.2010, 09:41
yijing
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Quote:
Originally Posted by lamesensei View Post
this only apply to singnet users in Singapore. and u have to manually enter the proxy details within jdownloader and not internet options.
like i said. it does not work.
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