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  #1  
Old 15.10.2018, 14:35
BigBenjo
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Default issue with spaces at the beginning/end of password

**External links are only visible to Support Staff**15.10.18 14.18.29 <--> 15.10.18 14.20.07 jdlog://0206464433151/

I have a KatFile Premium account.
In my password there are same special characters, like as commas, dots, spaces.
When I try to configure the plugin with username and password, a warning window say:
Code:
Cannot add Account because invalid username/password or login captcha (...). If your password contains special characters, change it and try again!
Well, in all passwords of my life there are special characters and only with this plugin for JD I have a problem !!
Plesae, solve and make this plugin fully compatible with special characters in "password" like tihs: "Test. 01test. "
Thank you.

Last edited by Jiaz; 17.10.2018 at 10:24.
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  #2  
Old 16.10.2018, 15:13
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Jiaz Jiaz is offline
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Join Date: Mar 2009
Location: Germany
Posts: 79,571
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We either need username/password (send to support@jdownloader.org) or a debug log to check/fix this. To create debug log, enable Settings-Advanced Settings-Log.debugmodeenabled and restart JDownloader and try again to add account and then create new log

Issue must be caused by something else because the login method (xfs) is no different to many many other sites that are working just fine
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  #3  
Old 16.10.2018, 16:55
BigBenjo
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Done!

**External links are only visible to Support Staff**16.10.18 16.42.11 <--> 16.10.18 16.44.19 jdlog://2446464433151/

Here the screenshot of advice:



https://imgur.com/a/xcyE6n5

Thank You
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  #4  
Old 16.10.2018, 17:14
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Jiaz Jiaz is offline
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I'm sorry but it seems the logins are invalid. I tried several combinations and katfile website always claims logins are invalid.
Can you please validate logins manually in browser and NOT copy/paste and then enter the same logins in JDownloader.
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  #5  
Old 16.10.2018, 17:39
BigBenjo
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Login is 100% valid.
I always manually insert username and password in website and in JD.
In website all is ok, in JD I have an error.
I send a mail to you, ok?
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  #6  
Old 17.10.2018, 10:23
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Jiaz Jiaz is offline
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I've answered via mail. Thanks for the mail. Will be fixed with next core update
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  #7  
Old 17.10.2018, 10:24
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Jiaz Jiaz is offline
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Location: Germany
Posts: 79,571
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Issue is caused by spaces at the beginning/end of the password
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