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  #1  
Old 01.06.2023, 11:05
grisi grisi is offline
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Default [NOT a JD bug] Krakenfiles.com stuck on connection problems

01.06.23 06.02.09 <--> 01.06.23 05.52.20 jdlog://3965311370661/
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  #2  
Old 01.06.2023, 11:13
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pspzockerscene pspzockerscene is offline
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Quoting your log:
Code:
java.net.UnknownHostException: Could not resolve: -s6download.krakenfiles.com<->s6download.krakenfiles.com-
--> The same link is downloadable fine here so I guess it was temporary DNS issues or you should change your DNS server and try again.

Either way I do not see a JDownloader issue/bug here.
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A users' JD crashes and the first thing to ask is:
Quote:
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Do you have Nero installed?
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  #3  
Old 01.06.2023, 11:23
grisi grisi is offline
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I changed my DNS from the Cloudflare one to automatic and still got the same message

01.06.23 06.21.10 <--> 01.06.23 06.20.52 jdlog://4965311370661/
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  #4  
Old 01.06.2023, 11:26
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pspzockerscene pspzockerscene is offline
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Please try to download the same files via browser and check if it's working there.
Also please go to ipv6-test.com and post your results here [censor private data].
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #5  
Old 01.06.2023, 11:30
grisi grisi is offline
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Works fine downloading via browser.


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  #6  
Old 01.06.2023, 12:01
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pspzockerscene pspzockerscene is offline
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Try this:
Settings -> Advanced Settings -> -> InternetConnectionSettings.preferredipversion -> Set this to IPV4_IPV6 -> Restart JD and try again
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #7  
Old 01.06.2023, 12:08
grisi grisi is offline
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Same issue
01.06.23 07.06.12 <--> 01.06.23 07.06.11 jdlog://5965311370661/

I also changed my DNS from automatic to Google's Public DNS, ipconfig/flushdns, restarted PC before doing what you said
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  #8  
Old 01.06.2023, 12:13
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pspzockerscene pspzockerscene is offline
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I'm sorry but I'm out of ideas for now.

Are you using any kind of proxy/VPN in your browser?
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #9  
Old 01.06.2023, 12:20
grisi grisi is offline
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Here's something I did...

I turned on my VPN and changed to USA, after that I was able download from Krakenfiles using JD2.

When I downloaded from my browser I didn't turn on VPN and still managed to download

01.06.23 07.10.26 <--> 01.06.23 07.06.11 jdlog://7965311370661/

Quote:
Originally Posted by pspzockerscene View Post
I'm sorry but I'm out of ideas for now.

Are you using any kind of proxy/VPN in your browser?
No

Last edited by grisi; 01.06.2023 at 12:23.
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  #10  
Old 01.06.2023, 12:24
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pspzockerscene pspzockerscene is offline
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If someone from our team has better ideas, they will answer here. I'm out. Sorry.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #11  
Old 01.06.2023, 12:26
grisi grisi is offline
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Join Date: Mar 2023
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Quote:
Originally Posted by pspzockerscene View Post
If someone from our team has better ideas, they will answer here. I'm out. Sorry.
OK!

Thank you for the help pspzockerscene, I appreciate it!
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  #12  
Old 02.06.2023, 16:23
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pspzockerscene pspzockerscene is offline
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Open cmd.exe and enter:
Code:
ping s6download.krakenfiles.com
What's the output?

It could still be a DNS issue as your browser is most likely using DOH (DnsOverHTTPS) while your system is using your default DNS server which for some reason does not resolve s6download.krakenfiles.com.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
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