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  #1  
Old 03.01.2016, 08:49
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Default Zevera JD2 : Can't check account

Hi,

I just renewed my zevera premium account. It expired a few weeks ago.
I verified I can now login on Zevera.com as premium.
In JD2 Account Manager, I get a: Can't check account message for Zevera. My other premium accounts are working fine.

I have win7 64bits and no other AV than Microsoft security essential. I don't use: proxy, vpn

logs: 03.01.16 00.55.09to03.01.16 01.05.32 jdlog://3367154739341/

thank you
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  #2  
Old 03.01.2016, 09:36
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Their API server is offline.
_**External links are only visible to Support Staff**
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  #3  
Old 03.01.2016, 12:25
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  #4  
Old 04.01.2016, 04:23
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Default Zevera 2 Pcs one Account

Hi good day: i have Two Pc's with Win 7 Ultimate 64 Bits, Kaspersky total security 2016
total access to JD2 granted by user in kaspersky.
Java Version 8 Update 66
Jdownloader 2 Beta.

03.01.16 00.10.27to03.01.16 00.14.37 jdlog://1300254739341/

i can't use both Pc's with Zevera account at the same time, with JD2
today i ask Zevera if is not allowed to use 2 Pc's one account
they replay not a problem, should i ask if the Problem is on JD2
this problem has been for 2 days already.
Thanks !
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  #5  
Old 04.01.2016, 04:39
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The log shows same error as above.
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  #6  
Old 04.01.2016, 04:53
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its because they have switched to cloudflare antiddos, when this happens initially it will block even good/safe connection, as they have not determined a history which is used as a reference point to determine an attack(s).
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  #7  
Old 04.01.2016, 04:53
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Thanks Tony it was very helpful to know, is a problem on Zevera side.
have a great 2016
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  #8  
Old 04.01.2016, 04:55
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Thanks Raztoki
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  #9  
Old 09.01.2016, 14:17
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ok, but if it is problem on Zevera side, why it worked yesterday evening with no problem and today morning (after JD2 update (Mac version)), it stopped working. Showing "Can't check account message". Couldn't it be JD2 problem since it was working yesterday?
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  #10  
Old 09.01.2016, 15:06
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Nothing changed in JDownloader. Zevera is an online service. This means it can work fine now and 2 mins later can fail again. I guess it is still the same server/dns issue as before
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  #11  
Old 11.01.2016, 16:25
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Default Zevera account can't be checked anymore, JD2 returns "Invalid username/password"

Hi,

I agree with jakudo !
Since few last updates, Zevera account can't be checked anymore, JD2 returns "Invalid username/password"

Question : How to download an older version of JD2 ?

Thanks
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  #12  
Old 11.01.2016, 16:32
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Please send username/password to support@jdownloader.org
All known issues are caused server side!
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  #13  
Old 11.01.2016, 16:39
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Hi Jiaz,

Mail sent.
Thanks for your support, have a nice day !
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  #14  
Old 11.01.2016, 17:01
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Zevera blocks JDownloader UserAgent. Changed it, now working fine
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  #15  
Old 11.01.2016, 18:32
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Thanks a lot Jiaz
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  #16  
Old 11.01.2016, 22:06
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Not entirely sure the change was required, as it seems Jiaz finding is selective. I'm still on pre Jiaz code change and works aok!
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  #17  
Old 20.12.2016, 14:56
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it looks like JD can't check my Zevera account since last night. On their webpage everything works fine. Any idea how to solve the issue?
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  #18  
Old 20.12.2016, 15:19
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Did you try to remove/add the account again? IP changed?
In case it still does not work, please provide a logfile, https://support.jdownloader.org/Know...d-session-logs
and post the shown logID here

Please enable log debug first (see article)
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  #19  
Old 20.12.2016, 16:09
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re-adding the account didn't work for the same raason..... but after a re-start of JD the re-adding worked..... thanks!
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  #20  
Old 20.12.2016, 16:26
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Thanks for the feedback. In case it happens again, please provide a logfile (enable debug mode first)
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  #21  
Old 20.12.2016, 16:41
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yep, will do!
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  #22  
Old 27.05.2017, 17:03
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For the past couple of week I have been getting very slow or no downloads with rapidgator or uploaded.

Log File:
27.05.17 09.55.51 <--> 27.05.17 10.01.36 jdlog://4185704015941/
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  #23  
Old 28.05.2017, 08:32
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The log shows this response from zevera:
Location: ErrorDownload.aspx?ErrDesc=There was an error starting the Download on the server Side! Please go back and try your download again... If the problem persists contact our support which will be more than happy to help you! Error Code: 4.Error while getting response from Rapidgator.net: 5.Error while getting response from Rapidgator.net: Error while signing in to Rapidgator.net: Error while signing in to Rapidgator.net: The operation has timed out (for S12E07)
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  #24  
Old 22.08.2017, 12:21
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It looks like JD again can't check my Zevera account since last night. On their webpage everything works fine. This time deleting the account + re-adding after re-start doesn't work either. Any idea how to solve the issue?
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  #25  
Old 22.08.2017, 13:04
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@darekk
provide debug log from session that has failed
https://support.jdownloader.org/Know...d-session-logs

raztoki
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  #26  
Old 22.08.2017, 13:50
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Log looks like that:

Quote:
------------------------Thread: 541:accountCheck:zevera.com_jd.plugins.hoster.ZeveraCom-----------------------
--ID:541TS:1503398552893-22.08.17 12:42:32 - [] -> jd.http.Browser$BrowserException
at jd.http.Browser.openRequestConnection(Browser.java:1605)
at jd.http.Browser.openRequestConnection(Browser.java:1422)
at org.jdownloader.plugins.components.antiDDoSForHost.sendRequest(antiDDoSForHost.java:276)
at org.jdownloader.plugins.components.antiDDoSForHost.getPage(antiDDoSForHost.java:140)
at jd.plugins.hoster.ZeveraCom.getPage(ZeveraCom.java:98)
at org.jdownloader.plugins.components.antiDDoSForHost.getPage(antiDDoSForHost.java:127)
at jd.plugins.hoster.ZeveraCom.login(ZeveraCom.java:519)
at jd.plugins.hoster.ZeveraCom.fetchAccountInfo(ZeveraCom.java:395)
at jd.controlling.AccountController.updateAccountInfo(AccountController.java:341)
at jd.controlling.accountchecker.AccountChecker$AccountCheckJob.check(AccountChecker.java:47)
at jd.controlling.accountchecker.AccountChecker$1.run(AccountChecker.java:155)
Caused by: java.net.SocketTimeoutException: connect timed out
at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at org.appwork.utils.net.httpconnection.HTTPConnectionImpl.connect(HTTPConnectionImpl.java:747)
at org.appwork.utils.net.httpconnection.HTTPConnectionImpl.finalizeConnect(HTTPConnectionImpl.java:1081 )
at jd.http.Request.connect(Request.java:318)
at jd.http.Request.connect(Request.java:305)
at jd.http.Browser.openRequestConnection(Browser.java:1562)
... 10 more

--ID:541TS:1503398552893-22.08.17 12:42:32 - [jd.http.Browser(setProxySelector)] -> Use local proxy: Direkt wished: Direkt
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  #27  
Old 22.08.2017, 14:04
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java.net.SocketTimeoutException: connect timed out
Zevera server doesn't respond to connection
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  #28  
Old 22.08.2017, 14:11
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so why does it work via web interace then?
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  #29  
Old 22.08.2017, 14:59
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Website works differently. JDownloader uses zevera api and that one fails to work
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  #30  
Old 22.08.2017, 15:10
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post the log please
if its api related it should jump to another api server.

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  #31  
Old 22.08.2017, 15:38
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@raztoki: log shows that the non retry version is used
Will update plugin
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  #32  
Old 22.08.2017, 15:46
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wait for plugin update and retry
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  #33  
Old 22.08.2017, 15:59
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full log is where?
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  #34  
Old 22.08.2017, 16:04
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didnt need full log. the few lines where enough. in account check a retry doesnt help, so I've modified plugin, see my commit
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  #35  
Old 22.08.2017, 17:19
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I understand the stacktrace, this is not why I've asked for the logs. I want to see how wide spread it is...
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  #36  
Old 22.08.2017, 18:41
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awesome support! installed the updated, refreshed the zevera account..... works! thanks for the quick and good support!!
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  #37  
Old 22.08.2017, 19:04
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Thanks for the feedback!
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