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Old 19.08.2022, 09:45
mrunkel mrunkel is offline
Modem User
Join Date: Nov 2018
Posts: 1
Exclamation Problems with uploadgig

So for the longest time, downloads on uploadgig.com have failed (I have a premium account) at random times with "Skipped - Account is missing". If I wait until all downloads have either finished or been skipped, I can just click on the "play" icon, and it will download them all again (often at a higher rate than the original attempt).

Today, however, all three downloads go immediately to "Skipped" status no matter how many times I retry.

My account shows 100GB available in my download quota. The files being downloaded are less than 20GB. I just tried to download one in the browser and it worked without issue.

Here are my logs from this morning: 18.08.22 20.57.03 <--> 19.08.22 08.38.08 jdlog://0139211370661/

Please let me know if there is anything else you need from me.
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Old 19.08.2022, 13:21
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
Join Date: Mar 2009
Location: Germany
Posts: 79,084

@mrunkel: whenever JDownloader encounters issues with a download, it temp. disables the current account and tries a different method (eg another account, or multhoster...). In your case the server of uploadgig fails with
Connection-Time: 22ms
Request-Time: 21ms
HTTP/1.1 404 Not Found
Server: ALWebserver
Date: Fri, 19 Aug 2022 06:32:54 GMT
Content-Type: text/html
Content-Length: 38
Connection: keep-alive
No file found or invalid link provided
then JDownloader tries again without account and fails because this link does require premium account.
You can disable the use of free download, see https://support.jdownloader.org/inde...ticle/View/29/
then JDownloader will wait and try again with premium account after timeout
JD-Dev & Server-Admin
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