[mediargl]

Hi!

Not really sure what to make of this. I've tried to narrow down what's happening as much as I can.

Getting my links from **External links are only visible to Support Staff****External links are only visible to Support Staff** which exclusively has Ubiqfile links. I've included these base links in case there's any referral stuff going on.

**External links are only visible to Support Staff**Case A : **External links are only visible to Support Staff****External links are only visible to Support Staff**

**External links are only visible to Support Staff**Case B : **External links are only visible to Support Staff****External links are only visible to Support Staff**

Both are online. A works fine. B is showing as offline. I can definitely download B through my browser.

I thought I'd fixed this by toggling the 'direct downloads' option in the Ubiq settings on their site's account settings page. In the log I'm trying B with this setting on first, then with it off. I appear to have been mistaken.

The obvious difference is the upload dates. Case A is from 2019 while Case B is 20230416.

**External links are only visible to Support Staff**Case C : **External links are only visible to Support Staff****External links are only visible to Support Staff**

**External links are only visible to Support Staff**Case D: **External links are only visible to Support Staff****External links are only visible to Support Staff**

I tried C from 20230205 which works and D from 20230529 which doesn't.

I thought perhaps the video previews that appear when logged in with a premium account were causing the issue but there is one on Case A but not on Case C, both of which add and download correct in JD2.

22.06.23 08.24.00 <--> 22.06.23 08.40.38 jdlog://1106311370661/

I'm about to e-mail my Ubiq credentials to the same address I was supplied last time I posted with the subject line "Ubiqfile Credentials" should you wish to investigate.