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  #1  
Old 20.04.2017, 19:24
rocky1984 rocky1984 is offline
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Default depfile connection issue

hello

The program does not recognize links from the file hosting **External links are only visible to Support Staff****External links are only visible to Support Staff**


please fix
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  #2  
Old 21.04.2017, 02:03
rocky1984 rocky1984 is offline
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please fix
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  #3  
Old 21.04.2017, 02:10
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pspzockerscene pspzockerscene is offline
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Very poor bugreport ...

Please read the rules of the Hoster-Plugin Reports forum again and make sure to add all missing details so we can do our best to help you.

GreeZ pspzockerscene
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A users' JD crashes and the first thing to ask is:
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Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #4  
Old 21.04.2017, 02:13
rocky1984 rocky1984 is offline
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20.04.17 22.28.47 <--> 21.04.17 02.12.46 jdlog://7007189150841/
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  #5  
Old 21.04.2017, 02:51
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raztoki raztoki is offline
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@rock1984
your system seems to have many issues
I would go to say your antivirus / firewall software is the cause of 99% of your problems
sockets are been closed/reset and its causes failures in page loading or downloads from starting.

raztoki
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  #6  
Old 21.04.2017, 02:59
rocky1984 rocky1984 is offline
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Quote:
Originally Posted by raztoki View Post
@rock1984
your system seems to have many issues
I would go to say your antivirus / firewall software is the cause of 99% of your problems
sockets are been closed/reset and its causes failures in page loading or downloads from starting.

raztoki

Tell me please what exactly do I need to do to correct the problem?
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  #7  
Old 21.04.2017, 03:01
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pspzockerscene pspzockerscene is offline
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Whitelist java/JDownloader in your AV software.

If you do not know how or if that does not help, temporarily uninstall your AV software and check if your issues disappear.

GreeZ psp
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #8  
Old 21.04.2017, 03:14
rocky1984 rocky1984 is offline
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Quote:
Originally Posted by pspzockerscene View Post
Whitelist java/JDownloader in your AV software.

If you do not know how or if that does not help, temporarily uninstall your AV software and check if your issues disappear.

GreeZ psp
I have no anti-virus software installed on my computer, I only have AnVir Task Manager,Can because of it problems?
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  #9  
Old 21.04.2017, 11:06
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Jiaz Jiaz is offline
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Make sure to exclude Java and JDownloader in your Firewall/AV.
What exactly do you mean by *I only have AnVir* ?
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  #10  
Old 21.04.2017, 18:23
rocky1984 rocky1984 is offline
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Nothing helps, it seems to me that this problem is on your side, since all other file sharing services are identified by me normally, only depfile.com not identified
**External links are only visible to Support Staff**
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  #11  
Old 21.04.2017, 19:36
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Quote:
Originally Posted by Jiaz View Post
What exactly do you mean by *I only have AnVir* ?
And please provide a new logfile
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  #12  
Old 21.04.2017, 21:07
rocky1984 rocky1984 is offline
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Quote:
Originally Posted by Jiaz View Post
And please provide a new logfile

21.04.17 18.16.04 <--> 21.04.17 21.04.18 jdlog://5067189150841/
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  #13  
Old 22.04.2017, 19:33
rocky1984 rocky1984 is offline
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I'm waiting for an answer
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  #14  
Old 22.04.2017, 19:41
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tony2long tony2long is offline
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Still the same java.net.SocketException: Connection reset.
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FAQ: How to upload a Log
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  #15  
Old 22.04.2017, 22:05
rocky1984 rocky1984 is offline
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Quote:
Originally Posted by tony2long View Post
Still the same java.net.SocketException: Connection reset.
What does this mean? -What should I do?
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  #16  
Old 22.04.2017, 23:29
kdean kdean is offline
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Have you tried to download in your browser? depfile download links are not working for me either in JD and my browser. Can't connect to their server. So if it's the same thing that it doesn't appear to be a JD problem. Either depfile's servers aren't working or we're being blocked by someone from reaching them.

Trying to download via TORBrowser doesn't work either, so I'm leaning toward a depfile problem.

Can any one ping or traceroute to 185.153.196.46 (one of their file servers that's not connecting)

Last edited by kdean; 22.04.2017 at 23:35.
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  #17  
Old 23.04.2017, 01:21
nandorok
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I guess kdean is right!
The problem might be with the depfile servers!
I can't download from the ip 185.153.196.46 on JDownloader and browser.

Seems blocked. =S
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  #18  
Old 23.04.2017, 02:27
rocky1984 rocky1984 is offline
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Quote:
Originally Posted by kdean View Post
Have you tried to download in your browser? depfile download links are not working for me either in JD and my browser. Can't connect to their server. So if it's the same thing that it doesn't appear to be a JD problem. Either depfile's servers aren't working or we're being blocked by someone from reaching them.

Trying to download via TORBrowser doesn't work either, so I'm leaning toward a depfile problem.

Can any one ping or traceroute to 185.153.196.46 (one of their file servers that's not connecting)
I have no problem downloading links from the browser with the help of a premium account-please write in those support for this file sharing service if you think that this is their glitches

Either I can write only give me the exact text that I need to send to the file sharing administrator
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  #19  
Old 23.04.2017, 17:44
beaumont4u
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Default I also have downloads stuck

following this post. I am a premium member, and downloads are getting hung up. I contacted their support who said 2 days ago that they are "going to fix" I get a timeout to the server. At times, I might get a download or 2, but then nothing. I am definitely not tech savvy, and googled the problem and got directed to your forum. Any help would be appreciated.
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  #20  
Old 24.04.2017, 12:30
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Jiaz Jiaz is offline
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It's nothing we can fix. They have to fix their servers.
Logs and tests from kdean and nandorok show that this is a server issue
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