[Patr100]

keep2Share links showing as offline in JD but are online in browser

sample links

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

logfile

04.04.17 18.10.47 <--> 04.04.17 18.10.46 jdlog://2704089150841/

[raztoki]

shows up as online here
you log is clean, though shows the links are already within linkgrabber, as dupe entry is shown.

--ID:567TS:1491343573976-04/04/17 23:06:13 -  [jd.controlling.linkcollector.LinkCollector$11(run)] -> Filtered Dupe: keep2share.cc://uid

raztoki

[Patr100]

They're in the linkgrabber list but they still show as offline
(see attached screen cap)

[raztoki]

I don't doubt the results, as anything can happen.

can you please provide debug log from session that contains you (pre delete link) and re-add them, on offline upload log. https://support.jdownloader.org/Know...d-session-logs

raztoki

[Patr100]

Originally Posted by raztoki

I don't doubt the results, as anything can happen.

can you please provide debug log from session that contains you (pre delete link) and re-add them, on offline upload log. **External links are only visible to Support Staff**...

raztoki

I dont understand what you now want that is any different as I already gave you a log file?

I've deleted them from the Link Grabber and added again.
They still show as offline in link grabber.
04.04.17 18.10.47 <--> 04.04.17 17.58.41 jdlog://6904089150841/

[tony2long]

Works for me too.
Please find keep2share log in folder \logs before uploading the log, because that's what we need to see.

[raztoki]

first log file isn't in debug mode, second I can tell isn't either as http/s requests are not made to keep2share either.

raztoki

[Jiaz]

Please enable log debug mode first. Go to Settings-Advanced Settings- search for debug and enable log debug mode, then restart JDownloader and create new log. remove links from list and add them again

[mero4711]

Same here. Keepshare links are (falsely) shown as offline in the "Linksammler" screen.

Maybe this only happens when the KS-server says you have to wait for the next file to download. I don't know yet.

[Jiaz]

It happens because they silently switches to their new website.
Please update your JDownloader and in case it happens again, please create new log, see my previous post

[mero4711]

log: 05.04.17 14.18.16 <--> 05.04.17 14.18.52 jdlog://1434089150841/

[Jiaz]

It is important to create a debug log! or lets do a teamviewer session, send me id and pw to support@jdownloader.org

[Patr100]

I enabled debug, restarted and tried to add sample K2Share links
still showing as offline

**External links are only visible to Support Staff****External links are only visible to Support Staff**

**External links are only visible to Support Staff****External links are only visible to Support Staff**

05.04.17 13.15.53 <--> 05.04.17 02.44.44 jdlog://2434089150841/

[mero4711]

I'm using the latest version Apr 05 11:33:45
36509

[mero4711]

the log above:

log: 05.04.17 14.18.16 <--> 05.04.17 14.18.52 jdlog://1434089150841/

was created in debug mode (after restarts)

"Log: Debug Mode" enabled

[Jiaz]

Found the cause, thanks

[Malpholio]

Hopefully you have enough logs already, but a couple of other bits that may or may not help the troubleshooting.

1) If you right click the offline file and select check online status it will show them as online and allow you to download them.

2) Since it's been doing this I've also been getting plugin outdated errors in account manager for K2S.

Not sure if the second is linked to using a proxy service, when I first started using a proxy it used to return an error along the lines of cannot check your account from the current connection.

[Jiaz]

Please try again after next update

[Jiaz]

Originally Posted by Malpholio

2) Since it's been doing this I've also been getting plugin outdated errors in account manager for K2S.

Please provide a debug logfile as described in https://board.jdownloader.org/showpo...89&postcount=8
remove/add the account again

[Jiaz]

Update is live