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  #1  
Old 20.09.2014, 18:51
gandalf_grey91 gandalf_grey91 is offline
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Default Unable to Update (09/2014)

I am unable to update JD2 any more. It started about 6 weeks ago and I have been reading all the threads on this issue, going back to 2012, and none of the alleged fixes has made any difference. I have worked on AV/Firewall/Java/disk space/tmp folders etc. etc. on and on. Nothing makes a difference. I have now done a complete uninstall of jdownloader and java, still the same issue.

I have no idea what else to try. It looks like JD2 is trying to install from a file that has not been downloaded or has only partially been downloaded (<99.99%) from the server. I'm wishing the update files could be downloaded separate from the main program so that I could test that.

I am running XP SP3 (32-bit) and keep getting the same error message:

Code:
org.jdownloader.update.SelfUpdateException: Selftest has been terminated unexpectedly
	at org.jdownloader.update.SelfUpdateClient.finishSelfUpdate(SelfUpdateClient.java:235)
	at org.jdownloader.update.UpdateManager.runFinishSelfUpdate(UpdateManager.java:1039)
	at org.jdownloader.update.UpdateManager$6.run(UpdateManager.java:899)
	at org.jdownloader.update.UpdateManager.installPendingUpdates(UpdateManager.java:923)
	at org.jdownloader.updatev2.UpdateController.installUpdates(UpdateController.java:511)
	at org.jdownloader.updatev2.UpdateController.onResults(UpdateController.java:378)
	at org.jdownloader.update.UpdateManager$15.onResults(UpdateManager.java:1669)
	at org.jdownloader.update.UpdateManager.runUpdateLoop(UpdateManager.java:1161)
	at org.jdownloader.update.PendingUpdate.run(PendingUpdate.java:20)
	at org.jdownloader.update.UpdateManager$17.run(UpdateManager.java:1858)
	at java.lang.Thread.run(Unknown Source)
I could really use some help.

Last edited by gandalf_grey91; 20.09.2014 at 19:12.
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  #2  
Old 20.09.2014, 19:37
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raztoki raztoki is offline
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can you please read this post and send your info in

http://board.jdownloader.org/showthr...352#post306352

thanks
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  #3  
Old 20.09.2014, 21:13
gandalf_grey91 gandalf_grey91 is offline
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Quote:
Originally Posted by raztoki View Post
can you please read this post and send your info in

**External links are only visible to Support Staff**...

thanks
Quote:
Please compress with rar/zip your 'JD2 installation directory/logs'
it would also be beneficial if you also compressed 'JD2 installation directory/tmp/update'
Can you please be more specific which files you require? The JD2 installation directory is about 300Mb, I can't send chunks bigger than 25Mb as email attachments. Do you really need the whole directory?
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  #4  
Old 21.09.2014, 01:37
gandalf_grey91 gandalf_grey91 is offline
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Thanks for the response. Have sent those files, as requested, compressed and split into 2 parts, in 2 email.
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  #5  
Old 21.09.2014, 12:21
AH1000
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Same problem for me. I completely reinstalled JD2 2 days ago but today I have the same problem again. The error message is the same as gandalf_grey91 except the runUpdateLoop.

Code:
org.jdownloader.update.SelfUpdateException: Selftest has been terminated unexpectedly
	at org.jdownloader.update.SelfUpdateClient.finishSelfUpdate(SelfUpdateClient.java:235)
	at org.jdownloader.update.UpdateManager.runFinishSelfUpdate(UpdateManager.java:1039)
	at org.jdownloader.update.UpdateManager$6.run(UpdateManager.java:899)
	at org.jdownloader.update.UpdateManager.installPendingUpdates(UpdateManager.java:923)
	at org.jdownloader.updatev2.UpdateController.installUpdates(UpdateController.java:511)
	at org.jdownloader.updatev2.UpdateController.onResults(UpdateController.java:378)
	at org.jdownloader.update.UpdateManager$15.onResults(UpdateManager.java:1669)
	at org.jdownloader.update.UpdateManager.runUpdateLoop(UpdateManager.java:1471)
	at org.jdownloader.update.PendingUpdate.run(PendingUpdate.java:20)
	at org.jdownloader.update.UpdateManager$17.run(UpdateManager.java:1858)
	at java.lang.Thread.run(Unknown Source)
logs and tmp/update sent.
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  #6  
Old 21.09.2014, 15:30
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raztoki raztoki is offline
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@gandalf_grey91
yes it was just the directories mentioned in the referenced post, not the entire JD installation.

thanks for sending in them in!

@AH1000
thanks for sending them in!
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  #7  
Old 21.09.2014, 22:23
gandalf_grey91 gandalf_grey91 is offline
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Quote:
Originally Posted by raztoki View Post
@gandalf_grey91
yes it was just the directories mentioned in the referenced post, not the entire JD installation.

thanks for sending in them in!

@AH1000
thanks for sending them in!
Yeah, my bad, I read it wrong. Thankfully I worked it out. Had to send files split between 2 emails, I hope that wasn't a problem. Looking forward to the fix. Many Thanks for the help.
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  #8  
Old 25.09.2014, 20:50
fits79 fits79 is offline
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This issue still exist.

Still don't find a way to correct that problem and we must every time there is update to delete the file "core.jar" from the program folder so it can complete the update procedure.

This is not a permanent solution of the problem.
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  #9  
Old 25.09.2014, 21:18
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raztoki raztoki is offline
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@fits79
your logs are in what email ticket id?

raztoki
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  #10  
Old 26.09.2014, 09:04
fits79 fits79 is offline
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I don't remember that.

PLEASE can you tell me what is the procedure to filter any link i download it rename it based on some filters i wans.

For example:
From that name:
TwoDDL.eu_Haven.S05E03.720p.HDTV.X264-DIMENSION
i want to renamed to that name:
Haven.S05E03.720p.HDTV.X264-DIMENSION

PLEASE tell me how i can make that and i find out for other links how i can do that.

A LOT OF THANKS.
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  #11  
Old 26.09.2014, 09:25
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raztoki raztoki is offline
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@fits79
update issue, if it happens again email them in. no need to post to our forum about the issue. If you want it resolved once and for all we need logs and maybe teamviewer session (done via coalado or jiaz).

filename cleanup has been covered on the forum a few times here is one of my threads/answers on the subject. http://board.jdownloader.org/showthread.php?t=55356
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  #12  
Old 26.09.2014, 14:17
fits79 fits79 is offline
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So you tell me that the update issues/problems it solved?

If it does what i must do so it fix to my jd2?
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  #13  
Old 26.09.2014, 15:17
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raztoki raztoki is offline
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Quote:
Originally Posted by fits79 View Post
So you tell me that the update issues/problems it solved?
no

Quote:
Originally Posted by fits79 View Post
If it does what i must do so it fix to my jd2?
Quote:
Originally Posted by raztoki View Post
@fits79
update issue, if it happens again email them in. no need to post to our forum about the issue. If you want it resolved once and for all we need logs and maybe teamviewer session (done via coalado or jiaz).
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