[polymorph]

Hi, I'm having problems with adding my Nelion account. It's reporting an invalid username/password error, but I'm 100% certain it's right (I changed the account details with Nelion to confirm, and I can download links via their own website, but not through JDownloader.)

Log link: 12.09.22 23.08.22 <--> 14.09.22 14.47.43 jdlog://1099211370661/
Example link: **External links are only visible to Support Staff****External links are only visible to Support Staff**
Java version: 8 Update 341
JRE version: 1.8.0_162
JDownloader 2 version: Core 46679
OS: Windows 11 Pro version 21H2 build 22000.856
AV: Windows Defender

Thanks for any and all help on this.

[pspzockerscene]

Works fine here using a nelion.me free account.

Please provide a debug log and/or send your nelion.me login credentials to us via support@jdownloader.org.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-

[Jiaz]

@polymorph: Can you please provide a new debug log? enable debug mode, restart JDownloader and do not download anything or any other activity. Just remove/try to add the account and create new log

[polymorph]

Hi, cracked it - my own stupid fault, it was expecting the user name and not the e-mail address. Fixed that and working fine now.

Thanks!

[Jiaz]

@polymorph: Thanks for the feedback!