#1
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account EASYBYTEZ
good morning
in jd2 this morning i've a problem with account easybitez (if i go to **External links are only visible to Support Staff****External links are only visible to Support Staff** i can download the file with my account easybytez; with jd2 the account is temporarily disabled!!!!! and the download is abort!!!) what's the problem?? it's only my or o general problem?? thanks |
#2
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Please enable Settings-Advanced Settings-Log.debugmodeenabled and restart JDownloader
Now rightclick refresh the account in Settings-Accounts and try to download. After error, create a log, see https://support.jdownloader.org/Know...d-session-logs and post the shown logID here
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JD-Dev & Server-Admin |
#3
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account easybytez
i don't try the advanced stetting in this menu: can you help me??
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#4
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On the left site, it is smaller, below traybar
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JD-Dev & Server-Admin |
#5
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you can show me where???
i don't try excuse me.......!!!! if it's possible, can you write me to: carini.giuseppe52@virgilio.it for me it's more simple...... to copy the desktop image to see you or to you to see me thanks |
#6
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on the left site, Estrazione archivio. one below, then smaller one (Impostazioni avanzate)
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JD-Dev & Server-Admin |
#7
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05.06.18 13.45.08 <--> 05.06.18 13.32.18 jdlog://6632954433151/
05.06.18 13.45.08 <--> 05.06.18 13.47.51 jdlog://7632954433151/ |
#8
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i've tried to recharge jdownloader, i've download JDownloader2_Clean_Installer.exe
i've launched the download but.......i can't complete download sw. ca' you help me now??? |
#9
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No need to reinstall as it's still the same JDownloader
The installer gets blocked by Firewall/AV. Contact me at support@jdownloader.org and tell me if you need 32 or 64bit version
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JD-Dev & Server-Admin |
#10
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Your JDownloader is unable to contact easybytez.com.
Check firewall/av.
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JD-Dev & Server-Admin |
#11
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i've just send email:)
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#12
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You got mail
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JD-Dev & Server-Admin |
#13
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jd2 and easybytez....... no contact: why??
yesterday was all ok!!!!!!!!!! this morning caos!!!!!! why???? |
#14
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Can you still open fine in browser?
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JD-Dev & Server-Admin |
#15
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yes, i can download directly from easybitez
**External links are only visible to Support Staff****External links are only visible to Support Staff** EasyBytez.com Download File Filename: Altroconsumo N.326 - Giugno 2018.pdf Size: 19.9 MB (20877175 bytes) Uploaded on: 2018-06-05 14:00:36 Add to my account Wait 6 seconds |
#16
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I suggest we do a teamviewer session and check this out together. Send ID and PW to support@jdownloader.org
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JD-Dev & Server-Admin |
#17
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email send
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#18
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Please wait until your ban at easybytez is lifted and then login in browser and when that works, please try again in your JDownloader
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JD-Dev & Server-Admin |
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