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  #1  
Old 05.06.2018, 10:24
giu52
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Default account EASYBYTEZ

good morning

in jd2 this morning i've a problem with account easybitez (if i go to **External links are only visible to Support Staff****External links are only visible to Support Staff** i can download the file with my account easybytez; with jd2 the account is temporarily disabled!!!!! and the download is abort!!!)

what's the problem??

it's only my or o general problem??

thanks
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  #2  
Old 05.06.2018, 10:34
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Jiaz Jiaz is offline
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Please enable Settings-Advanced Settings-Log.debugmodeenabled and restart JDownloader
Now rightclick refresh the account in Settings-Accounts and try to download.
After error, create a log, see https://support.jdownloader.org/Know...d-session-logs and post the shown logID here
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  #3  
Old 05.06.2018, 12:41
giu52
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Default account easybytez

i don't try the advanced stetting in this menu: can you help me??
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File Type: png Cattura.PNG (121.4 KB, 2 views)
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  #4  
Old 05.06.2018, 13:03
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On the left site, it is smaller, below traybar
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  #5  
Old 05.06.2018, 13:21
giu52
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you can show me where???

i don't try

excuse me.......!!!!


if it's possible, can you write me to:

carini.giuseppe52@virgilio.it

for me it's more simple...... to copy the desktop image to see you or to you to see me

thanks
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  #6  
Old 05.06.2018, 14:18
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on the left site, Estrazione archivio. one below, then smaller one (Impostazioni avanzate)
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  #7  
Old 05.06.2018, 14:46
giu52
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05.06.18 13.45.08 <--> 05.06.18 13.32.18 jdlog://6632954433151/

05.06.18 13.45.08 <--> 05.06.18 13.47.51 jdlog://7632954433151/
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  #8  
Old 05.06.2018, 15:01
giu52
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i've tried to recharge jdownloader, i've download JDownloader2_Clean_Installer.exe

i've launched the download but.......i can't complete download sw.

ca' you help me now???
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  #9  
Old 05.06.2018, 15:18
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No need to reinstall as it's still the same JDownloader
The installer gets blocked by Firewall/AV. Contact me at support@jdownloader.org and tell me if you need 32 or 64bit version
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  #10  
Old 05.06.2018, 15:19
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Your JDownloader is unable to contact easybytez.com.
Check firewall/av.
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  #11  
Old 05.06.2018, 15:26
giu52
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i've just send email:)
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  #12  
Old 05.06.2018, 15:30
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You got mail
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  #13  
Old 05.06.2018, 16:14
giu52
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jd2 and easybytez....... no contact: why??

yesterday was all ok!!!!!!!!!!

this morning caos!!!!!!


why????
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  #14  
Old 05.06.2018, 16:44
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Can you still open fine in browser?
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  #15  
Old 05.06.2018, 16:52
giu52
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yes, i can download directly from easybitez

**External links are only visible to Support Staff****External links are only visible to Support Staff**

EasyBytez.com


Download File
Filename: Altroconsumo N.326 - Giugno 2018.pdf
Size: 19.9 MB (20877175 bytes)
Uploaded on: 2018-06-05 14:00:36
Add to my account

Wait 6 seconds
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  #16  
Old 05.06.2018, 16:57
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I suggest we do a teamviewer session and check this out together. Send ID and PW to support@jdownloader.org
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  #17  
Old 05.06.2018, 17:21
giu52
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email send
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  #18  
Old 05.06.2018, 17:30
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Please wait until your ban at easybytez is lifted and then login in browser and when that works, please try again in your JDownloader
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