#1
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cant add mega.nz account
Hi i cant add mega ccount i put the login data correct but always give me the same message: User not found, please help
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#2
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I'm already working on it.
@pspzocker: login method got updated
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download Last edited by Jiaz; 12.12.2018 at 16:58. |
#3
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Update is live
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JD-Dev & Server-Admin |
#4
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Hi, I also have the same problem with not being able to add the Mega account details. It says User not found
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#5
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Do you use 2fa on your account?
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JD-Dev & Server-Admin |
#6
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No, its turned off at the moment
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#7
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Can you send me username/password to support@jdownloader.org, then I can check what is going on
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JD-Dev & Server-Admin |
#8
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It seems to be a problem with Premium accounts, Ive just created a free account and it logs in no problem
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#9
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I need the account logins to test/fix the plugin. I only have access to free accounts myself. But I'm not aware of any issues as other users reported the plugin working fine
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JD-Dev & Server-Admin |
#10
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Once I can get hands on the account I can easily test/debug/fix the plugin
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JD-Dev & Server-Admin |
#11
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Sorry, I'd rather not give out login details, I'll just have to look for another option for downloads. Thanks anyway.
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#12
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I've added a free test-account to our ticket information ...
-psp-
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#13
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@Dark_Beast: We can check/fix it easily but it's working fine for our accounts and no other reports about account issues. You trust JDownloader(us) enough to use it and enter your logins, so you should trust us developers as well But of course we understand and in that case we have to wait for some other person with same problem to contact and trust us.
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JD-Dev & Server-Admin |
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