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  #1  
Old 20.01.2022, 16:51
suzhi suzhi is offline
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Default [IP blocked] [filedd.com] Server error 403 after wait time

Hi,

I think the filedd.com integration has a problem. I get (after the wait time) for every filedd.com link a 403.

I get it without a user account. I also get it with a free user account. The user connection is working according to the jDownloader interface.

The same links works just fine in the browser on the same computer.

Thanks for looking into it!
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  #2  
Old 20.01.2022, 17:20
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Works fine here - probably caused by Cloudflare.

If you want me to check it:
Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 20.01.2022, 17:32
suzhi suzhi is offline
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Thanks, here is my log:

20.01.22 16.25.54 <--> 20.01.22 16.33.02 jdlog://5804925302851/
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  #4  
Old 20.01.2022, 17:41
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Okay it's not Cloudflare related but at the same time I don't know why it happens.
Please share your filedd.com premium account details with us for testing.
You can send them to me via PN.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #5  
Old 20.01.2022, 18:01
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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I'm offline for today!
You may as well send your filedd.com login credentials to us via support@jdownloader.org.

We only need them for testing - if wished, you can change your password once we're done investigating this issue.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #6  
Old 20.01.2022, 18:16
suzhi suzhi is offline
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I don't have premium. Only a free user. I disabled the free user and created a new log. Maybe that is providing more information?

20.01.22 16.49.27 <--> 20.01.22 17.16.22 jdlog://8804925302851/
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  #7  
Old 21.01.2022, 14:26
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by suzhi View Post
I don't have premium.
Indeed you're right - my bad.

I've tested it with my own free test-account and I was able to download too.

Please check if you can download with another IP by either changing yours if possible or using a VPN.
Are you using some kind of VPN in your browser?
My guess is still that your IP is blocked for downloading for some reason.
Your issue is not related to our application.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #8  
Old 21.01.2022, 16:02
suzhi suzhi is offline
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No worries! Thanks for your help so far.

Yeah, must be my IP. With VPN it is working right away. Could have tested that before...

Thanks a lot!
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  #9  
Old 21.01.2022, 16:07
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
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Thanks for your feedback

You may ask filedd.com to unblock your IP if that is important for you.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
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