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  #1  
Old 27.02.2015, 16:25
dead__man dead__man is offline
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Default keep2share Premium Problem

I've been having an issue with keep2share for the last two days. JDownloader 2 is reporting in the status that "You've tried logging in too many times!". Though logging into the website is perfectly fine.

Checking the accountCheck_keep2share.cc.log.0 log I see;
Quote:
------------------------Thread: 838:accountCheck:keep2share.cc-----------------------
--ID:838TS:1425050194537-2/27/15 10:16:34 AM - [jd.controlling.AccountController(updateAccountInfo)] -> Account xxxx@xxx.com->keep2share.cc traffic limit reached!
Looking an my profile online it says I have 19 GB for Available traffic.

27.02.15 09.49.52to27.02.15 10.10.58 jdlog://6870096763241/

Preformed an update to JDownloader2 this morning.
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  #2  
Old 27.02.2015, 16:28
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pspzockerscene pspzockerscene is offline
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I asked raztoki to check this and maybe also contact the k2s support as this is probably an issue on their side.

GreeZ psp
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A users' JD crashes and the first thing to ask is:
Quote:
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Do you have Nero installed?
That's true James
Quote:
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Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #3  
Old 27.02.2015, 16:50
dead__man dead__man is offline
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Thanks.

I reached out to support. I'll let you know what they say when they respond.
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  #4  
Old 27.02.2015, 19:53
dead__man dead__man is offline
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Don't know if this helps, but their response was:
Quote:
And setup it not more 2 stream and and not login every download and you need just reload page (f5) to update a links
This will increase your download speed and let you finish downloads which were interrupted.
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  #5  
Old 28.02.2015, 16:21
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pspzockerscene pspzockerscene is offline
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This is what JD should already do but anyways - set max.connections per file to 1 or 2 and check if you still have these issues.

GreeZ psp
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #6  
Old 28.02.2015, 20:10
dead__man dead__man is offline
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Thanks but the issue is in the Account Manager. So I don't know if reducing the max. connections comes in play with the Account Manger reporting "You've tried logging in too many times!"
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  #7  
Old 28.02.2015, 20:11
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pspzockerscene pspzockerscene is offline
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Please wait for an answer of raztoki.
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JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #8  
Old 03.03.2015, 01:42
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raztoki raztoki is offline
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keep2share API returns that you logged in too many times, I have no idea why that happened as its not mentioned in the log and the log only contains that response as the first request. If there was history going back more it would have told the full story.

There seems to be some other bug with non API (seems you disabled API mode), it has direct link and browser seems to try and open download file. I will need to confirm, and look into the latter issue.
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  #9  
Old 03.03.2015, 13:57
dead__man dead__man is offline
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Thanks for looking into this raztoki. I initially turned the APIs off to see if that resolved the issue; which it didn't.

What's interesting today the Account Manager reports incorrect username/password; even though the correct ones are entered. After re-inputting the password the "You've tried logging in too many times!" error returns.
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  #10  
Old 03.03.2015, 14:02
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@dead__man

I can only go from what there API returns, login too many times implies that you've logged in too many times with incorrect login criteria. This could be false positive on there side or maybe bug on our side (the JSON encoder) but I doubt its the latter as the same one is used for jd internal APIs.

web download probably would work if you turned off direct download mode.

raztoki
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  #11  
Old 03.03.2015, 14:47
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raztoki raztoki is offline
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updated the cloudflare support for k2s it should now work with direct links.

raztoki
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  #12  
Old 04.03.2015, 18:18
dead__man dead__man is offline
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Thanks raztoki. As of the last update today Account Manager is still reporting that I'm logged in multiple times.

Latest logs, jdlog://5493196763241/

Last edited by dead__man; 04.03.2015 at 18:25.
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  #13  
Old 06.03.2015, 04:55
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So it seems that each API login request is counted as login attempt (result of attempt can be failed or succeeded).
Maybe try again with API disabled, where login will only be done when cookies are no longer valid.
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Last edited by tony2long; 06.03.2015 at 05:12.
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  #14  
Old 09.03.2015, 15:46
therceng
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Hi!

I'm having the same issue as dead__man. If I disable the API I have to enter a captcha for every file which renders my premium account essentially useless.

I also reached out to their support (suggesting that it might be an issue with their API) but their answer was useless:
Quote:
Please setup it not more 2 stream and and not login every download and you need just reload page (f5) to update a links
This will increase your download speed and let you finish downloads which were interrupted.
And do not use browser and download software together

1 I recommend to login on all domains k2s (keep2share.cc, k2s.cc, keep2s.cc) it will help you to not login every time
(We will fix this soon)
You should press button "Remember me next time" on all of them, and you shouldn't have any logging off problems.
2 Check you browser settings
Maybe cookie enabled to not save password
3 Disable another download software like Utorrent
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  #15  
Old 09.03.2015, 15:50
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raztoki raztoki is offline
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I asked my contact about these issues I've yet to get a response. Sorry about the lack of feedback, as I don't have any.
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  #16  
Old 09.03.2015, 15:57
therceng
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Well, that's a real bummer. Thanks for the fast answer though!
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  #17  
Old 12.03.2015, 16:27
dead__man dead__man is offline
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Sorry for the late response, sometime late last week one of the updates seem to have corrected the issue, or K2S fixed something.

I have been fine ever since (knock on wood).

Thanks for you assistance looking into this.
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  #18  
Old 12.03.2015, 16:45
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raztoki raztoki is offline
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I did change some minor stuff in cloudflare support it should mean direct downloads in web method would work, as it wouldn't open content

that said, I did receive response back from my contact today, he is asking his developers. progress !
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  #19  
Old 16.03.2015, 01:00
normie100 normie100 is offline
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I don't know if this is related, but when I saw the response in the thread about multiple domains for k2s, I thought it might be my issue.

I just signed up for k2s Premium, but JD is reporting the account [still] expired. The account manager shows "keep2share.cc" as the Hoster, but when I log into k2s in my browser, the domain is "keep2s.cc". Does JD try all domains? I can't change anything in to change the domain, can I? Everything is from a pulldown menu.

Here is my log ID: 14.03.15 13.59.07to15.03.15 16.56.31 jdlog://0866496763241/

I REALLY hope this does not count as a double post, but I started reading ALL of the K2S bug reports. One of them suggested removing an account (although I think it said plugin) from Account Manager and adding it back in. I did this and JD confirmed my Premium account!

This might be an overlooked bug in JD, but it can certainly hit those of use that have been using JD for years and years.

Last edited by tony2long; 16.03.2015 at 02:51. Reason: Merge posts, please use edit.
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  #20  
Old 16.03.2015, 01:25
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raztoki raztoki is offline
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logs for download show not once was an account used, all I could see in the log was guest download method used (free non account)

I'd say you encounter error and your account was temp disabled, or you account usage rule which prevented it from been used, deleting the account and adding it back again would 'fix' both of these scenarios.

log for account checking shows the reason

->keep2share.cc is expired!
->keep2share.cc is expired!

bit hard to tell since we don't log account checking by default, but either there API gave wrong information or you just renewed your account and API was out of sync.

raztoki
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Last edited by raztoki; 16.03.2015 at 01:43.
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