#1
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keep2Share links showing as offline
keep2Share links showing as offline in JD but are online in browser
sample links **External links are only visible to Support Staff****External links are only visible to Support Staff** **External links are only visible to Support Staff****External links are only visible to Support Staff** logfile 04.04.17 18.10.47 <--> 04.04.17 18.10.46 jdlog://2704089150841/ |
#2
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shows up as online here
you log is clean, though shows the links are already within linkgrabber, as dupe entry is shown. Code:
--ID:567TS:1491343573976-04/04/17 23:06:13 - [jd.controlling.linkcollector.LinkCollector$11(run)] -> Filtered Dupe: keep2share.cc://uid
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raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :] |
#3
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They're in the linkgrabber list but they still show as offline
(see attached screen cap) |
#4
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I don't doubt the results, as anything can happen.
can you please provide debug log from session that contains you (pre delete link) and re-add them, on offline upload log. https://support.jdownloader.org/Know...d-session-logs raztoki
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raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :] |
#5
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Quote:
I've deleted them from the Link Grabber and added again. They still show as offline in link grabber. 04.04.17 18.10.47 <--> 04.04.17 17.58.41 jdlog://6904089150841/ Last edited by Patr100; 05.04.2017 at 01:31. |
#6
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Works for me too.
Please find keep2share log in folder \logs before uploading the log, because that's what we need to see.
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FAQ: How to upload a Log |
#7
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first log file isn't in debug mode, second I can tell isn't either as http/s requests are not made to keep2share either.
raztoki
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raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :] |
#8
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Please enable log debug mode first. Go to Settings-Advanced Settings- search for debug and enable log debug mode, then restart JDownloader and create new log. remove links from list and add them again
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JD-Dev & Server-Admin |
#9
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Same here. Keepshare links are (falsely) shown as offline in the "Linksammler" screen.
Maybe this only happens when the KS-server says you have to wait for the next file to download. I don't know yet. |
#10
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It happens because they silently switches to their new website.
Please update your JDownloader and in case it happens again, please create new log, see my previous post
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JD-Dev & Server-Admin |
#11
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log: 05.04.17 14.18.16 <--> 05.04.17 14.18.52 jdlog://1434089150841/
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#12
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It is important to create a debug log! or lets do a teamviewer session, send me id and pw to support@jdownloader.org
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JD-Dev & Server-Admin |
#13
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I enabled debug, restarted and tried to add sample K2Share links
still showing as offline **External links are only visible to Support Staff****External links are only visible to Support Staff** **External links are only visible to Support Staff****External links are only visible to Support Staff** 05.04.17 13.15.53 <--> 05.04.17 02.44.44 jdlog://2434089150841/ |
#14
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I'm using the latest version Apr 05 11:33:45
36509 |
#15
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the log above:
log: 05.04.17 14.18.16 <--> 05.04.17 14.18.52 jdlog://1434089150841/ was created in debug mode (after restarts) "Log: Debug Mode" enabled |
#16
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Found the cause, thanks
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JD-Dev & Server-Admin |
#17
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Hopefully you have enough logs already, but a couple of other bits that may or may not help the troubleshooting.
1) If you right click the offline file and select check online status it will show them as online and allow you to download them. 2) Since it's been doing this I've also been getting plugin outdated errors in account manager for K2S. Not sure if the second is linked to using a proxy service, when I first started using a proxy it used to return an error along the lines of cannot check your account from the current connection. |
#18
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Please try again after next update
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JD-Dev & Server-Admin |
#19
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Quote:
remove/add the account again
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JD-Dev & Server-Admin |
#20
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Update is live
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JD-Dev & Server-Admin |
#21
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THX
Cool, I didn't need to update & restart and it works. Can JD get some updates without the general update function? |
#22
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Plugin updates can be installed in background without need to restart
I've also released another update to fix premium support
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JD-Dev & Server-Admin |
#23
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Please test again new update
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JD-Dev & Server-Admin |
#24
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I think Malpholio has to do that. I don't have KS premium.
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#25
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I just wait for new feedback. Updated plugin for fixed premium is already live
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JD-Dev & Server-Admin |
#26
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I get "an error occured" after new update (premium user)
Last edited by soulforged; 05.04.2017 at 22:38. |
#27
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@soulforged
Jiaz made changes after your comment&edit should be working now right?
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raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :] |
#28
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Sorry I went offline after making the post.
This morning's testing shows that the issue has been fixed. Thank You. |
#29
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Thanks for the feedback!
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JD-Dev & Server-Admin |
#30
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I still get "an error occured" error while trying to download k2s premium. Didn't get an update. Removed then added premium account, restarted jD, still the problem persists.
Edit: solved after chosing "direct links" from k2s options and starting download in browser then starting download on another link in jD. Last edited by soulforged; 06.04.2017 at 18:49. |
#31
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In case it happens again, please provide a logfile, thanks.
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JD-Dev & Server-Admin |
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