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  #1  
Old 05.04.2020, 10:31
svagebeast svagebeast is offline
Bandwidth Beast
 
Join Date: Nov 2014
Posts: 136
Default Filesmonster Unsupported Account?

I've had the same Filesmonster account for years and Jdownloader hasn't had a problem with it until now...
Please help with this.
If you can't see the attachment, the error reads as follows:
Cannot add account because
Unsupported account type
If you think this message is incorrect or it makes sense to add support for this account type contact us via our support forum.

Which is what I'm doing here...

Any help is appreciated.
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File Type: png Screen Shot 2020-04-05 at 03.22.58.png (76.0 KB, 3 views)
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  #2  
Old 05.04.2020, 10:43
tony2long's Avatar
tony2long tony2long is offline
English Supporter
 
Join Date: Jun 2009
Posts: 6,381
Default

If you have checked your account with browser, please upload the log of account check with debug mode enabled in advanced settings.
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FAQ: How to upload a Log
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  #3  
Old 05.04.2020, 12:28
svagebeast svagebeast is offline
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Join Date: Nov 2014
Posts: 136
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I hope this is right...

29.03.20 21.39.07 <--> 05.04.20 05.26.45 jdlog://8613815302851/
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  #4  
Old 06.04.2020, 07:37
baidu3050 baidu3050 is offline
I will play nice!
 
Join Date: Feb 2019
Posts: 7
Default

hello,
I encountered the same problem and was detected as 'download.php' in LinkGrabber
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filesmonster.jpg  
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  #5  
Old 06.04.2020, 15:55
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 54,345
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@svagebeast
I'am unable to find any issues in that log.

Please send me your filesmonster.com premium logindata via PM so I can check/fix this.

@baidu3050
Please post example URLs and a log.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
How to create a log || Wie man einen Log erstellt
Captcha FAQ EN || Captcha FAQ DE || Erste Schritte & Tutorials
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #6  
Old 07.04.2020, 13:11
filesmonstercom filesmonstercom is offline
I will play nice!
 
Join Date: Apr 2020
Posts: 1
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We have fixed this issue on our side.
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  #7  
Old 07.04.2020, 15:04
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 54,345
Default

Thanks

By the way if you would provide an API for us, you would not have to worry about our plugin when changing your website.

Feel free to contact us via support@jdownloader.org

-psp-
EDIT

It would also be good to have a test premium account for development purposes!
__________________
JD Supporter, Plugin Dev. & Community Manager
How to create a log || Wie man einen Log erstellt
Captcha FAQ EN || Captcha FAQ DE || Erste Schritte & Tutorials
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist

Last edited by pspzockerscene; 07.04.2020 at 15:08.
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