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  #81  
Old 04.09.2011, 10:29
bohairi
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Default Why My Fileserve Premium Account Not Valid

can someone help me my fileserve premium account cannot login at Jdownloader


Last edited by raztoki; 04.09.2011 at 12:55. Reason: fixed bbcode && merged thread
  #82  
Old 04.09.2011, 11:54
remi
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There seems to be yet another problem with the API. See post #80. jD might have to switch back to the fall-back method, i.e., without using the API.
  #83  
Old 04.09.2011, 12:42
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You guys should start to understand that nearly all fileserve problems are caused by them, not by us...

GreeZ pspzockerscene
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A users' JD crashes and the first thing to ask is:
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Originally Posted by Jiaz View Post
Do you have Nero installed?
  #84  
Old 04.09.2011, 14:24
lXYMOXl
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Just changed password and it works fine now, thanks!

Only letters, number, hyphens (-), or underscores (_).
  #85  
Old 04.09.2011, 16:28
undeadgeo
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Unhappy

well, i need to change my password to only include alphabets and numbers. my id does not work if my password contains '-' or '_' which is bad

i hope fileserve will fix this soon...
  #86  
Old 04.09.2011, 17:00
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YOU have to tell THEM.
The fileserve problems continue and since when do they exist?
At least some weeks...

GreeZ psp
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A users' JD crashes and the first thing to ask is:
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Originally Posted by Jiaz View Post
Do you have Nero installed?
  #87  
Old 04.09.2011, 18:20
marco.civetta
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I am writing to confirm that with current last updates JD returns to me "invalid account" for a fileserve premium account.
In fact, I have a premium account which is correctly working with other tools.
My password contains allowed characters (letters, numbers, - and _).

In debug mode I get:

FINEST [jd.http.Browser(loadConnection)] ->
{"error_code":0,"error_message":"empty request","type":null,"expireTime":null,"traffic":3221225472,"autoRefill":false,"maxChunks":1,"concur rentConnections":1,"resume":false,"session":null}
  #88  
Old 04.09.2011, 18:36
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Quite a few people are receiving that line also, while others it's working fine. Effectively it's returning free account stats, or what I'm calling null data. I made a post about this yesterday so time, after reviewing their API returns. If you change your password you get error code 110 and incorrect password as the message. Wait until Monday Jiaz said he will contact them then.
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  #89  
Old 05.09.2011, 11:41
garfy
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Default fileserve does not enable fileserve account

i just extended fileserve account anf jdownloader does not enable account, i click on it to enable but jdownloader disables it

why?

Last edited by Jiaz; 05.09.2011 at 11:46.
  #90  
Old 05.09.2011, 11:45
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remove special chars
use only numbers/normal chars in username/pw
_ and - also cause issues at the moment. this is fileserve api problems we cannot fix. fileserve has to fix those
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  #91  
Old 06.09.2011, 03:25
kfok
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I changed my premium account password without special chars, but cannot download, it says plugin error (out of date). What can I do?
  #92  
Old 06.09.2011, 09:07
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please provide logfile
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  #93  
Old 06.09.2011, 13:04
kfok
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below is the logfile.

------------------------ Thread: 17 -----------------------
17 9/6/11 7:01:28 PM - INFO [java_downloader] -> Start new Download: fileserve.com

------------------------ Thread: 18 -----------------------
18 9/6/11 7:01:28 PM - INFO [java_downloader] -> Start working on UnStp.1080.synstar.part03.rar
18 9/6/11 7:01:29 PM - WARNING [java_downloader] -> Resumepoint not valid
18 9/6/11 7:01:29 PM - FINER [java_downloader] -> Connect...

------------------------ Thread: 19 -----------------------
19 9/6/11 7:01:29 PM - SEVERE [java_downloader] -> Webupdater offline or nothing to update

------------------------ Thread: 18 -----------------------
18 9/6/11 7:01:30 PM - INFO [java_downloader] -> Handling errors...
18 9/6/11 7:01:30 PM - INFO [java_downloader] -> Plugin outdated
18 9/6/11 7:01:30 PM - WARNING [java_downloader] ->
Error occured- latest: ERROR_PLUGIN_DEFECT
00100000010001000000000000000001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00000000010000000000000000000000 |ERROR_PLUGIN_DEFECT
00100000000000000000000000000000 |PLUGIN_ACTIVE
StatusText: Download

18 9/6/11 7:01:30 PM - WARNING [java_downloader] -> The Plugin for fileserve.com seems to be out of date(rev14873). Please inform the Support-team http://jdownloader.org/support.
18 9/6/11 7:01:30 PM - FINEST [java_downloader] -> -->**External links are only visible to Support Staff****External links are only visible to Support Staff**
----------------Request------------------
GET /blocked-login.php HTTP/1.1
Accept-Language: de, en-gb;q=0.9, en;q=0.8
Cookie: PHPSESSID=c1uqj11eg1vj2iafgikv44arj3
Authorization: Basic YXNpYWljOnJvc2U2NTMx
Host: fileserve.com
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Referer: **External links are only visible to Support Staff****External links are only visible to Support Staff**
Accept-Encoding:
User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.40607; .NET CLR 3.0.4506.2152; .NET CLR 3.5.21022)
Connection: close
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Pragma: no-cache
Cache-Control: no-cache

----------------Response------------------
HTTP/1.1 200 OK
Content-type: text/html
Transfer-Encoding: chunked
Date: Tue, 06 Sep 2011 11:01:54 GMT
Connection: close
X-Powered-By: PHP/5.3.1
Server: fileserve


18 9/6/11 7:01:30 PM - FINEST [java_downloader] -> This service is temporarily not available from your service area.


------------------------ Thread: 17 -----------------------
17 9/6/11 7:01:31 PM - INFO [java_downloader] -> 4rounds left to start new downloads
17 9/6/11 7:01:32 PM - INFO [java_downloader] -> 3rounds left to start new downloads
17 9/6/11 7:01:33 PM - INFO [java_downloader] -> 2rounds left to start new downloads
17 9/6/11 7:01:34 PM - INFO [java_downloader] -> 1rounds left to start new downloads
17 9/6/11 7:01:35 PM - INFO [java_downloader] -> 0rounds left to start new downloads
17 9/6/11 7:01:35 PM - INFO [java_downloader] -> DownloadWatchDog: stop

------------------------ Thread: 13 -----------------------
13 9/6/11 7:01:35 PM - INFO [java_downloader] -> Downloads stopped
  #94  
Old 06.09.2011, 13:09
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your ip has been blocked
**External links are only visible to Support Staff****External links are only visible to Support Staff**
get a new ip and change pw as i explained
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  #95  
Old 07.09.2011, 16:04
xandey
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Default solved with email verification

I was getting the error of invalid account or account expired. But I tried to change my password and hit send email verification instead. The password never changed from the old one, but once I clicked the link in the email everything seemed to work fine.

Hope that helps someone.
  #96  
Old 12.09.2011, 09:31
NuclearTofu
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hello guys,

new here, so go soft on me.


Issue

having download-speed issues since maybe 2 months.

- downloadspeed dropped from 1.3megs to 300kb/s occasionally, very rarely rising above 1meg. this is permanent during 24 hours.

- plugin error occured, solved.

- i installed last weeks patch, didn't solve the issue.

- as of a couple days ago fileserve downloads stop for no reason pretty often and don't resume automatically however they do manually also bandwith is very unstable between 50kb/s and 800kb/s. Just took me half an hour to download a 60mb file.



I've read about changing the password? Does this apply in this case too or is this applied concerning another issue?
  #97  
Old 12.09.2011, 09:59
remi
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You should apply the recommendations concerning the special characters in your password.

Are you sure your premium account is working? Do you see a key icon in the Host column for your FSe downloads?

Look at the settings of the account in jD. Is all OK?

Can you download fine and with high speed in your browser?

Was this advice soft enough?
  #98  
Old 12.09.2011, 13:06
phate89
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i have problems with premium too... from home with jdownloader up to date my premium works well (and i have a special character in the password), but from my vps with jdownloader up to date doesn't work, account expired!
from the browser in vps works well and i have a premium... how is that possible?
  #99  
Old 12.09.2011, 13:11
remi
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Change your password by removing the special character. Then remove your account from jD and add it again. Restart jD.
  #100  
Old 12.09.2011, 14:47
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Quote:
Originally Posted by phate89 View Post
i have problems with premium too... from home with jdownloader up to date my premium works well (and i have a special character in the password), but from my vps with jdownloader up to date doesn't work, account expired!
from the browser in vps works well and i have a premium... how is that possible?
please provide a logfile
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  #101  
Old 14.09.2011, 13:16
phate89
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Quote:
Originally Posted by Jiaz View Post
please provide a logfile
i don't understand what log since enabling premium account didn't create any log even in all...
btw here the log file of the download attempt (without premium since when i enable it it returns off and expired):
Code:
------------------------  Thread: 15  -----------------------
15 14/09/11 13.04.03 - FINER [java_downloader] -> Checking for available updates

------------------------  Thread: 16  -----------------------
16 14/09/11 13.04.06 - SEVERE [java_downloader] -> Webupdater offline or nothing to update

------------------------  Thread: 17  -----------------------
17 14/09/11 13.04.29 - FINER [java_downloader] -> Checking for available updates

------------------------  Thread: 18  -----------------------
18 14/09/11 13.04.31 - SEVERE [java_downloader] -> Webupdater offline or nothing to update

------------------------  Thread: 19  -----------------------
19 14/09/11 13.04.37 - FINER [java_downloader] -> Checking for available updates

------------------------  Thread: 20  -----------------------
20 14/09/11 13.04.39 - SEVERE [java_downloader] -> Webupdater offline or nothing to update

------------------------  Thread: 12  -----------------------
12 14/09/11 13.04.44 - INFO [java_downloader] -> ClipBoard Observation disabled

------------------------  Thread: 21  -----------------------
21 14/09/11 13.08.14 - INFO [java_downloader] -> DownloadWatchDog: start

------------------------  Thread: 22  -----------------------
22 14/09/11 13.08.14 - INFO [java_downloader] -> Start new Download: fileserve.com

------------------------  Thread: 23  -----------------------
23 14/09/11 13.08.14 - INFO [java_downloader] -> Start working on Declaime-Self_Study-2011-VOiCE.rar
23 14/09/11 13.08.44 - INFO [java_downloader] -> Handling errors...
23 14/09/11 13.08.45 - INFO [java_downloader] -> There is no JAC method for the service fileserve.com
23 14/09/11 13.08.52 - INFO [java_downloader] -> Errore captcha
23 14/09/11 13.08.52 - WARNING [java_downloader] -> 
Error occured- latest: ERROR_CAPTCHA
00100000000001000000000000001001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000000000000000000001000 |ERROR_CAPTCHA
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE


------------------------  Thread: 22  -----------------------
22 14/09/11 13.08.55 - INFO [java_downloader] -> Start new Download: fileserve.com

------------------------  Thread: 24  -----------------------
24 14/09/11 13.08.55 - INFO [java_downloader] -> Start working on Declaime-Self_Study-2011-VOiCE.rar
24 14/09/11 13.09.25 - INFO [java_downloader] -> Handling errors...
24 14/09/11 13.09.25 - INFO [java_downloader] -> There is no JAC method for the service fileserve.com
24 14/09/11 13.10.03 - INFO [java_downloader] -> Errore captcha
24 14/09/11 13.10.03 - WARNING [java_downloader] -> 
Error occured- latest: ERROR_CAPTCHA
00100000000001000000000000001001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000000000000000000001000 |ERROR_CAPTCHA
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE


------------------------  Thread: 22  -----------------------
22 14/09/11 13.10.06 - INFO [java_downloader] -> Start new Download: fileserve.com

------------------------  Thread: 25  -----------------------
25 14/09/11 13.10.06 - INFO [java_downloader] -> Start working on Declaime-Self_Study-2011-VOiCE.rar
25 14/09/11 13.10.09 - INFO [java_downloader] -> Errore non previsto
25 14/09/11 13.10.09 - FINEST [java_downloader] -> Thread aborted

------------------------  Thread: 22  -----------------------
22 14/09/11 13.10.10 - INFO [java_downloader] -> 4rounds left to start new downloads
22 14/09/11 13.10.11 - INFO [java_downloader] -> 3rounds left to start new downloads
22 14/09/11 13.10.12 - INFO [java_downloader] -> 2rounds left to start new downloads
22 14/09/11 13.10.13 - INFO [java_downloader] -> 1rounds left to start new downloads
22 14/09/11 13.10.14 - INFO [java_downloader] -> 0rounds left to start new downloads

------------------------  Thread: 13  -----------------------
13 14/09/11 13.10.14 - INFO [java_downloader] -> Downloads stopped

------------------------  Thread: 22  -----------------------
22 14/09/11 13.10.14 - INFO [java_downloader] -> DownloadWatchDog: stop

------------------------  Thread: 12  -----------------------
12 14/09/11 13.10.34 - INFO [java_downloader] -> ClipBoard Observation enabled
  #102  
Old 14.09.2011, 13:43
remi
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Here are the instructions for posting a complete and detailed log.

Did you check your account on the host's website?
  #103  
Old 14.09.2011, 14:14
phate89
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i cut the first part.. here the complete:
http://jdownloader.net:8081/pastebin/52851
like i already aid jdownloader up to date, premium working on both (vps and pc home), but jdownloader fileserve premium works only in my pc at home, not my vps
  #104  
Old 14.09.2011, 14:23
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the log does not show any premium downloads in fileserve
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  #105  
Old 14.09.2011, 15:44
phate89
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Quote:
Originally Posted by Jiaz View Post
the log does not show any premium downloads in fileserve
how can i download from fileserve as a premium if when i enable the premium it disable it because is expired even if it is not?

Last edited by phate89; 15.09.2011 at 02:29.
  #106  
Old 15.09.2011, 09:29
remi
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Quote:
Originally Posted by phate89 View Post
...and i have a special character in the password...
Did you already remove the special character from your password as I recommended in post #99?
  #107  
Old 15.09.2011, 11:03
phate89
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Quote:
Originally Posted by remi View Post
Did you already remove the special character from your password as I recommended in post #99?
i did not... but at home works well with the same password...
  #108  
Old 15.09.2011, 11:10
remi
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Do it because it's necessary for jD.
  #109  
Old 15.09.2011, 11:12
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maybe different plugin versions on each system, that would explain it?

We reverted back to using API and it can not handle non alpha numeric passwords.
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  #110  
Old 15.09.2011, 17:52
phate89
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Quote:
Originally Posted by raztoki View Post
maybe different plugin versions on each system, that would explain it?

We reverted back to using API and it can not handle non alpha numeric passwords.
both versions are up to date.. how can i check the plugin version?
  #111  
Old 16.09.2011, 10:48
remi
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You can check it in the Version column of the Settings -> Plugins & Add-ons -> Host list.
  #112  
Old 17.09.2011, 00:30
phate89
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Quote:
Originally Posted by remi View Post
You can check it in the Version column of the Settings -> Plugins & Add-ons -> Host list.
same version

edit: i change the password to a new password and updated and it was working on both... i change again to the same password that i had before and now both work... very strange but now works xd

Last edited by phate89; 17.09.2011 at 00:35.
  #113  
Old 22.09.2011, 00:39
Afbtr
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Default JDownloader and FileServe Issue

Hello,

I have this issue with fileserve invalid account.

I reinstall the Jdownloader but still the same problem.

I have Premium account at Fileserve.

Any Suggestion?

Thank you

Af
  #114  
Old 22.09.2011, 02:02
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raztoki raztoki is offline
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Make sure search before making new threads, also read the rules. Also sure you make new threads in the correct area.

Read some of this threads answers it's probably related to password using characters. Change your password to use alpha numeric only. If not post your logfile for us.

http://jdownloader.org/knowledge/wik...reate-a-jd-log
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  #115  
Old 27.09.2011, 06:39
resistente1988
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Default Fileserve problems I can not download anything with JDownloader

Since about a week I can not download anything from fileserve Jdownloader and I have the premium account. Now uninstall the downloader has already sent several times fileserve mail if there is a problem in my mind and nothing, I still can not download. The problem I get is of Do Offline? Wait 4:00 m: 00s time ends and begins again. Not to do. We appreciate your help
  #116  
Old 27.09.2011, 08:37
remi
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If you can download the files with your browser something is blocking jD. I recommend to :-

1) Allow java and javaw in your firewall and virus software. Disable (or un-install) the html/web download scanner in your virus software.

2) Reduce the Max.Con. setting (bottom right corner of jD window) to 1. Reset the affected links.

If your password contains special characters, please change it.

Then remove your account, restart jD, and add the account again.

Also enable the account and enable "Enable Premium Globally".

If this wouldn't work, please provide a complete and detailed log.
  #117  
Old 27.09.2011, 12:12
cedasrbija
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Default Fileserver premium account problem

My jdownloader show that my premium account fileserver is invalid.

Does anybody has that problem?
  #118  
Old 27.09.2011, 12:21
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raztoki raztoki is offline
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Threads merged, please search before making new threads (specially in wrong sections) @cedasrbija.

Make sure your user password only contains alpha numeric password, allowed chars a to Z and 0 to 9
(fileserve api constraint).

Delete your account from JD, and re-add it again in the account manager.

If it still fails jump on CHAT and we can teamview.
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Last edited by raztoki; 27.09.2011 at 12:26.
  #119  
Old 27.09.2011, 15:34
cedasrbija
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Its working. Tnx!
  #120  
Old 27.09.2011, 16:26
resistente1988
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Thank you for your help, but nothing happened still the same problem. Now I've been reading in other post is that this might Fileserver maintenance and why it fails JDonwloader enter the page Fileserve and sometimes fails to load and sometimes not. That might not be the problem or will be otherwise.
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