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  #1  
Old 18.03.2020, 23:05
atx150w atx150w is offline
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Default chomikuj.pl not find files in user account

18.03.20 16.30.29 <--> 18.03.20 18.58.08 jdlog://1076715302851/
the account and file is my, i can't get more download my files

error, file not found

Last edited by atx150w; 18.03.2020 at 23:19.
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  #2  
Old 19.03.2020, 12:17
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Hi,
your log does not contain any chomikuj.pl URLs.

Please post another log and testlinks.
Did you try to download a file which is only downloadable via your account?
Did you add your chomikuj account to JDownloader?

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 23.03.2020, 05:29
atx150w atx150w is offline
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Quote:
Originally Posted by pspzockerscene View Post
Hi,
your log does not contain any chomikuj.pl URLs.

Please post another log and testlinks.
Did you try to download a file which is only downloadable via your account?
Did you add your chomikuj account to JDownloader?

-psp-
yes the files is my, the download not work, if you want i send my account to you test
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  #4  
Old 23.03.2020, 15:32
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by atx150w View Post
if you want i send my account to you test
Yes, please do that.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #5  
Old 24.03.2020, 17:25
atx150w atx150w is offline
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Quote:
Originally Posted by pspzockerscene View Post
Yes, please do that.
-psp-
ok, i sent inbox to you
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  #6  
Old 24.03.2020, 17:41
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pspzockerscene pspzockerscene is offline
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I'll check it tomorrow once I find time.

-psp-
EDIT

I was unable to login using the provided account.
I need your valid logindata to check/fix this ...
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 25.03.2020 at 14:45.
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  #7  
Old 25.03.2020, 23:45
atx150w atx150w is offline
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Quote:
Originally Posted by pspzockerscene View Post
I'll check it tomorrow once I find time.

-psp-
EDIT

I was unable to login using the provided account.
I need your valid logindata to check/fix this ...
Sorry, i sent the correct password and the log files inbox to you
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  #8  
Old 26.03.2020, 13:51
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Default

I've added handling for this.
Wait for the next update and try again.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #9  
Old 26.03.2020, 20:27
atx150w atx150w is offline
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Thank you very much.
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  #10  
Old 27.03.2020, 13:28
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pspzockerscene pspzockerscene is offline
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Thanks for your feedback!

-psp-
__________________
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #11  
Old 12.06.2020, 22:53
elvis_ef's Avatar
elvis_ef elvis_ef is offline
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Join Date: Oct 2019
Location: Polska
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Exclamation

Still an issue - JD says "file not found". While files exist and are files uploaded by me. JD is connected to my account, where these files were uploaded.

If I copy/paste the link (that JD claims doesn't exist), works fine through the browser.

**External links are only visible to Support Staff**...

LOG: 12.06.20 22.47.50 <--> 12.06.20 22.52.40 jdlog://6005025302851/

Last edited by elvis_ef; 12.06.2020 at 22:54. Reason: added one more line of information
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  #12  
Old 15.06.2020, 17:43
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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@elvis_ef
Please send me your chomikuj.pl + test URLs via PN.
I will not be able to work in this without account ...

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #13  
Old 16.06.2020, 12:03
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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@elvis_ef
Hi again,

your issue is caused by multiple things coming together.

1. The file you want to download is bigger than the traffic on your account.
This alone would already cause an error --> JD tries without account --> File offline
You can make JD display account related issues by disabling non-account downloads for this host via account usage rule - see here:
https://support.jdownloader.org/inde...ticle/View/29/
Also, there is a special setting for chomikuj you have to enable to allow downloads bigger than the traffic you've left:
Settings --> Plugins --> chomikuj.pl --> Ignore trafficlimit in account
Screenshot:


[Your file is 261,11 MB, your traffic left is only 216,63 MiB]

2. The file you're trying to download is not offline but download- and stream are broken.
See error message on the chomikuj.pl website:


3. There was a bug in the handling described in 1. which I've also fixed with the next update.

Please ALWAYS try the manual download via website - only report errors if a download is working fine via browser but fails in JD!

You can now change the password of you account as I do not need it anymore.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 16.06.2020 at 12:03. Reason: Fixed typo
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  #14  
Old 24.06.2020, 20:26
elvis_ef's Avatar
elvis_ef elvis_ef is offline
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Default

Thanks a lot. As far as I remember, link I provided was ready to download with the browser, but not through JD.

The problem with the streaming, when there is no option to play or download a file online through a browser, is a frequent situation. Some of my files were not able to be downloaded through browser, yes that's right. I saw this.

Alright, so now I can wait for the update. I've also updated the option in the hosting settings, to: "without limit". Wondering if this helps.
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  #15  
Old 25.06.2020, 12:33
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pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
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Posts: 71,088
Default

You ll need to wait some more time - sorry.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
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