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  #41  
Old 16.12.2019, 16:52
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,076
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According to website, this happened:
Code:
<div class="row modal-box vpn-alert" id="tariff-scroll" style="cursor: pointer">
<div class="col-xs-2 pic">
<a href="#">
<span class="glyphicon glyphicon-exclamation-sign"></span>
</a>
</div>
<div class="col-xs-10 link">
<p class="head">Premium Account Required for VPS/VPN/Proxy Download!</p>
<p>
Free users are not allowed to download using VPS/VPN/Proxy/Dedicated Servers for security purposes.
<br>
To continue, please turn off your VPN/Proxy and proceed to download using your PC.
</p>
<p>
Upgrade to Premium to keep usage of your VPN or Proxy and download without restrictions.
</p>
</div>
</div>
If you own a premium account, you may user account usage rules to prevent JD from even trying to download without account:
https://support.jdownloader.org/inde...ticle/View/29/

I've added errorhandling for this error for the next update!

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #42  
Old 28.01.2020, 09:11
masneg masneg is offline
Ultra Loader
 
Join Date: Jan 2018
Posts: 46
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Hello,
unfortunately recently i get the error "can not check account". I refresh a few times but i get it again. I checked my account on browser and could download links.
26.01.20 16.25.12 <--> 28.01.20 09.10.37 jdlog://8091430900751/
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  #43  
Old 29.01.2020, 12:40
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,076
Default

According to your log, this is on of the fail reasons:
Code:
>
You have reached your download limit per 3 days: 50000 MB <br>You can <a href='#' id='tariff-scroll'>Extend your Premium account</a> to reset download limits.
If you still get errors which you think are not related to this, please create another log and this time, only start filefox.cc downloads and not any others.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
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