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  #1  
Old 26.03.2019, 22:45
pattyk pattyk is offline
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Default Not sure how to lable this??

OK, I was Dling some stuff from keep2share with my MultiHoster 8 Premium account and it finished, but kept downloading past 100% (also) I was Dling from upstore.net and captch popup wouldn't close.
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  #2  
Old 27.03.2019, 11:11
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Jiaz Jiaz is offline
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Do you know how big the part2 file should be? it looks like JDownloader 'thinks' of much smaller file size and then expected file size is much much smaller than downloaded size resulting in past 100% progress. Can you reproduce the issue with this link? eg rightclick reset and retry the download?
if yes, can you send us example links and username/password for the multihoster, so we can check/try to reproduce on our side
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Old 27.03.2019, 11:12
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The captcha dialog didn't close? I guess a restart of JDownloader was required? Does this happen often? Can you reproduce the issue?
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Old 29.03.2019, 03:38
pattyk pattyk is offline
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@Jiaz

Can you reproduce the issue with this link? eg rightclick reset and retry the download?

A) It doesn't happen often, but if has happened before and I kinda don't realize it until I check the predicted time has passed and this time I dled through browser with no trouble to complete.


The captcha dialog didn't close? I guess a restart of JDownloader was required? Does this happen often? Can you reproduce the issue?

A) No, it doesn't alot and to solve the issue I had to restart JD2. May have been a "running to many things" issue on my part..

Will keep you posted if it happens again, just though I'd let you
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Old 29.03.2019, 14:49
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A.) Please enable debug logs. Enable Settings-Advanced Settings-Log.debugmodeenabled and restart JDownloader. When it happens again, create a log, see https://support.jdownloader.org/Know...d-session-logs and post shown logID here
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Old 29.03.2019, 14:51
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B.)(Captcha) it has nothing to do with *running too many things*. This is a rare bug caused by the internal window managment where the (captcha)dialog loses its 'connection' to the main JDownloader window and that causes the close routine to fail. Do you have multiple Desktop/Monitor setup? I'm asking because most often we can reproduce the issue in such setup
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Old 30.03.2019, 13:00
pattyk pattyk is offline
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A) Will set Enable Settings-Advanced Settings-Log.debugmodeenabled
B) No dual monitor
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Old 01.04.2019, 15:55
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Waiting for new logs for issue A then
For B, we're aware of this but yet have not found a reliable way to reproduce the issue in order to investigate/fix it.
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  #9  
Old 01.04.2019, 22:11
pattyk pattyk is offline
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Set up Enable Settings-Advanced Settings-Log.debugmodeenabled but no further issues yet
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  #10  
Old 02.04.2019, 10:30
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I will mark this thread as solved. Please report back with logs once it happens again
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