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  #1  
Old 07.03.2021, 06:48
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default Subyshare session expired?

Dear all,

I' have the following error message when I'm trying to download from subyshare: "Session Expired?".

I can download from my browser but not with Jdownloader.

Could you please have a look?

This is my log id: jdlog://0248725302851

Thanks!
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  #2  
Old 08.03.2021, 15:25
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 57,616
Default

Can't you download even a single file?
What happens via browser?
Do you get redirected to "subyshare.com/checkddos.php"?

Does it work if you set max. chunks and connections to 1?

-psp-
EDIT

Are you using a VPN?
Are you using this in JD AND browser?
A lot of services are blocking VPNs e.g. subyshare website states:
Quote:
Code:
Sorry ,we do not support downloading from VPN/Proxies for Guest/FREE types!!!<br/>
YOU CAN DOWNLOAD FROM this services WITH PREMIUM account only!!!<br/>
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist

Last edited by pspzockerscene; 08.03.2021 at 15:40.
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  #3  
Old 08.03.2021, 20:28
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default

Hi,

Please see below:

Can't you download even a single file? No
What happens via browser? It works
Do you get redirected to "subyshare.com/checkddos.php"? No

Does it work if you set max. chunks and connections to 1? No change

-psp-
EDIT

Are you using a VPN? No
Are you using this in JD AND browser? Only JD

After the last update the subyshare account looks fine and I can see my traffic left.

Thanks!
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  #4  
Old 09.03.2021, 14:28
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 57,616
Default

Yeah yesterday we've pushed another update in an attempt to fix this.
Thanks for your feedback!

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #5  
Old 09.03.2021, 19:13
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default

Now the reported issue has been fixed and I have the IP issue again.
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  #6  
Old 10.03.2021, 06:19
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default

Hi,

My IP has been whitelisted by them and I'm still getting the VPN error message, this happened after the last JD update,

Could you please have a look?

This is my log id: jdlog://2468725302851

Thanks!
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  #7  
Old 10.03.2021, 06:58
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default

Hi,

I contacted their support and they told me that as it works with the browser it should be a JD issue. My IP has been whitelisted by them.
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  #8  
Old 10.03.2021, 10:16
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 57,616
Default

Your log contains the followinh HTML Code of subyshare.com:
Code:
<td align="center" valign="middle">
Sorry ,we do not support downloading from Dedicated servers/VPS/RDP/VPN/Tor/Proxies/Socks services<br/>
Please download from your PC without using any above services.<br/>
If this is our mistake ,please contact admin@subyshare.com!!!<br/><br/>
IF you HAVE reasons to must use it ,please contact us to request unblock (WEB) !!!
</td>
Make sure to disable your VPN/proxy before.
The issue is neither caused by us nor is it caused by subyshare - this time irt is caused by you using a VPN/proxy which subyshare.com doesn't seem to allow.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #9  
Old 10.03.2021, 17:41
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default

Hi,

I'm not using and proxy or VPN and Subyshare has whitelisted my IP.
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  #10  
Old 11.03.2021, 06:42
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default

Hi,

With IDM it works without issues, therefore the issue must be related to JD.

Could you please have a look?

Thanks
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  #11  
Old 11.03.2021, 10:15
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 57,616
Default

As said, your log contains exactly that answer of subyshare - there is no room for arguing.
Make sure that JD uses the same IP that you are using via browser.

Also IDM works totally different as it doesn't do fully automated downloads but it relis on cookies or pre-generated directurls so you can't just compare it to JD.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
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