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  #1  
Old 01.10.2020, 05:02
domeafavour3 domeafavour3 is offline
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Join Date: Nov 2019
Posts: 2
Default Account missing?

I was just using my my.jdownloader account in the morning and now I cannot log into my account anymore.

Anyone knows if there is anything happened to the server?
If not, there is no option to reset password or anything so I'm not sure what to do next.

Thanks!
  #2  
Old 01.10.2020, 05:19
schuhsohle schuhsohle is offline
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Join Date: Aug 2020
Posts: 1
Default

I have the same issue. I can’t login to the my.jdownloader.org page. I guess there are some issues right now
  #3  
Old 01.10.2020, 05:20
domeafavour3 domeafavour3 is offline
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Join Date: Nov 2019
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Quote:
Originally Posted by schuhsohle View Post
I have the same issue. I can’t login to the my.jdownloader.org page. I guess there are some issues right now
Thanks for the info. Guess we need to wait.
  #4  
Old 01.10.2020, 05:22
Masteratarms Masteratarms is offline
JD Alpha
 
Join Date: Feb 2020
Posts: 20
Default Issues logging into my.jdownloader

I have tried logging into https://my.jdownloader.org/login.html
in firefox & chrome.

Also tried logging into the extension for firefox but none of them respond. Chrome greys out the boxes when I try to log in. Same with palemoon.

I have cleared my cookies in firefox, enabled and reenabled the extension.

I have just restored my operating system to an earlier snapshot for an unrelated issue.

Since jdownloader has been updated Oct 1st perhaps this is a new issue?
  #5  
Old 01.10.2020, 05:42
zachary24 zachary24 is offline
Baby Loader
 
Join Date: Jan 2019
Posts: 7
Default

this is happening here too
  #6  
Old 01.10.2020, 06:49
s6it s6it is offline
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Join Date: Aug 2009
Posts: 53
Default

Is not working for me, too.
MyJDownloaderApp is not login aswell.
  #7  
Old 01.10.2020, 07:05
masneg masneg is offline
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Join Date: Jan 2018
Posts: 38
Default

yes, I have the same problem too
I can not connect to my.jdownloader in the software and get the error below.
not connected! reason : unknown
  #8  
Old 01.10.2020, 07:21
Aequita's Avatar
Aequita Aequita is offline
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Join Date: Sep 2019
Posts: 33
Default

I can copy this.
MyJdownloader-App can't connect to server.
  #9  
Old 01.10.2020, 07:39
Masteratarms Masteratarms is offline
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Join Date: Feb 2020
Posts: 20
Default

Just to add to the pot here: The android app says "server unreachable, try again later".
  #10  
Old 01.10.2020, 08:08
invisibleman78 invisibleman78 is offline
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Join Date: May 2009
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Default

Same here:

  #11  
Old 01.10.2020, 08:38
Bonkers Bonkers is offline
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Default

Same here....
Attached Thumbnails
Unbenannt.JPG  
  #12  
Old 01.10.2020, 08:52
Aequita's Avatar
Aequita Aequita is offline
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Join Date: Sep 2019
Posts: 33
Default

Idk if the problem is "resolved" - but it seems to work again.
  #13  
Old 01.10.2020, 09:03
invisibleman78 invisibleman78 is offline
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Join Date: May 2009
Posts: 275
Default

Is there really no (workaround) way to get the direct connection working in such cases?
  #14  
Old 01.10.2020, 11:25
Masteratarms Masteratarms is offline
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Join Date: Feb 2020
Posts: 20
Default

Quote:
Originally Posted by Aequita View Post
Idk if the problem is "resolved" - but it seems to work again.
Confirmed, working!:thumbup:
  #15  
Old 01.10.2020, 13:39
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 58,143
Default

Power supply of server died last night. Noticed at 6 o'clock,
replaced at 7:24, server up/running about 8.30.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
  #16  
Old 01.10.2020, 13:40
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 58,143
Default

Power supply of server died last night. Noticed at 6 o'clock,
replaced at 7:24, server up/running about 8.30.

-psp-
EDIT

@invisibleman78:
No, Login/Session-Handling and managing JDownloader instances (eg list them)
requires the server.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
  #17  
Old 02.10.2020, 04:15
Masteratarms Masteratarms is offline
JD Alpha
 
Join Date: Feb 2020
Posts: 20
Default

I notice now filejoker.net/filefox.cc/rapidgator are not correctly handled (they were before 1st Oct update), k2s.cc still works.
  #18  
Old 02.10.2020, 13:12
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 58,143
Default

@Masteratarms
Your issues have nothing todo with our my.jdownloader.org service.
Please open a new thread in THIS subforum, include logs, example URLs and a detailed description of your problem!
EDIT

In case you are having issues with captcha solving and you are using Firefox, please read THIS thread.


Thread closed!

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist

Last edited by pspzockerscene; 02.10.2020 at 13:33.
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