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  #1  
Old 03.08.2020, 09:45
mcgyver83 mcgyver83 is offline
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Join Date: Feb 2012
Posts: 49
Default Backin.net free account not working

Hi,
I'm running jdownloader Rev: #42677

I have a free backin account but doesn't work in jdownloader.
JD complains about user/pwd but I checked them 3 times.
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File Type: png Screenshot 2020-08-03 at 09.40.55.png (274.4 KB, 3 views)
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  #2  
Old 04.08.2020, 16:24
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 59,285
Default

Works fine here.

Please post a DEBUG-log:

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #3  
Old 05.08.2020, 11:29
mcgyver83 mcgyver83 is offline
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Join Date: Feb 2012
Posts: 49
Default

Today I have "Plugin outdated" message for backin

I need support! This is my log id: jdlog://9737125302851
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  #4  
Old 05.08.2020, 13:19
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 59,285
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According to your log, this happened:
Code:
<div class="overflow" style="width:auto;">
<table id="error_message" width="100%" cellpadding=8 cellspacing=0 style="margin:5px auto;">
<tr><td name="msg_title" style="background:#D3D3D3;font:bold 13px Verdana;padding:3px; border-radius: 5px 5px 0 0">Error</td></tr>
<tr><td align=center name="contents" style="background:#E9E9E9; border-radius: 0 0 5px 5px; border-spacing: 0;">
<font style="color:#d33;">Your IP was banned by administrator</font>
<font class="ok"></font>
Please always check via browser if you're having issues in JD.
If you're using a proxy in JD, make sure to use the same in your browser to make sure to test with the same parameters that JD has.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #5  
Old 05.08.2020, 14:33
mcgyver83 mcgyver83 is offline
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Join Date: Feb 2012
Posts: 49
Default

You're right sorry.
I changed my IP, removed and added again the backin account.
I now come back to the initial issue:
Quote:
Invalid username/password or login captcha!M
You're sure that the username and password you entered are correct? Some hints:M
1. If your password contains special characters, change it (remove them) and try again!

I need support! This is my log id: jdlog://8937125302851
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  #6  
Old 05.08.2020, 14:46
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 59,285
Default

Please post a DEBUG log (see linked instructions) otherwise I'm not able to see the full login process.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #7  
Old 05.08.2020, 14:50
mcgyver83 mcgyver83 is offline
Ultra Loader
 
Join Date: Feb 2012
Posts: 49
Default

Sorry, I thought that once activated debug log it will stay forever.


I need support! This is my log id: jdlog://1047125302851
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  #8  
Old 05.08.2020, 15:02
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 59,285
Default

Hm I'm still unable to see what's happening.
Please make sure that the debug setting is active, restart JD, try to add your account and upload another log.
Your issue could be caused by Cloudflare - at least backin.net used to have strict Cloudflare settings active.
... but it is working fine here.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #9  
Old 10.08.2020, 10:19
mcgyver83 mcgyver83 is offline
Ultra Loader
 
Join Date: Feb 2012
Posts: 49
Default

Probably I got it: I'm using email instead of username to login to backin.
Setting username in the jdownloader account box works now.


Sorry
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