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  #1  
Old 17.08.2017, 10:47
duke444 duke444 is offline
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Default Rapidgator premium timeout

Hi
Have a rapidgator premium and have had for a couple of years but the last several months I keep getting timeout issues with my links and it disconnects or timeouts for 4 minutes, I have my maximum simultaneous downloads set to two but if I've got two or more rapidgator links in the queue one will timeout and the other one waiting will start, this issue never happens with my previous keep2share premium or depositfile premium both of which I no longer have but rapidgator premium yes. thanks very much.


17.08.17 05.07.21 <--> 17.08.17 17.01.51 jdlog://4876314015941/
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  #2  
Old 17.08.2017, 18:03
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Jiaz Jiaz is offline
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Set max connections to 1 and rightclick reset.
Connection gets killed: java.net.SocketException: Connection reset
This either is caused by remote firewall/server or local firewall/av.
Do you use torrent at the same time? This can cause your routers NAT table to overflow and kill random connections.
Also make sure to setup your firewall/av to exclude JDownloader
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  #3  
Old 29.08.2017, 16:49
jj0901 jj0901 is offline
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I have the same issue. This happened in June, July and now since I bought the premium in June.

I have tried to contact Rapidgator many many times and I was very unhappy about their replies. The recent reply from them is "it is the provider's problem" after I finally asked them to refund my money. I am still waiting for their reply to specify what provider he's talking about.

RapidGator is the only file host with this issue. I have no problem using other hosts at all.

I am here to see if there's anyway can help and how many of RG premium members have encountered the same issue.

Hope to get replies from anyone who can share and help. Thanks!
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  #4  
Old 29.08.2017, 16:59
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Please provide a logfile, so we can check what is going on
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  #5  
Old 29.08.2017, 18:35
pattyk pattyk is offline
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Default same here

29.08.17 10.07.01 <--> 29.08.17 10.28.13 jdlog://4594414015941/
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  #6  
Old 29.08.2017, 18:50
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@pattyk: your log does not show rapidgator issue but multihostercom issues
ErrorDownload.aspx?ErrDesc=There was an error starting the Download on the server Side!
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Old 29.08.2017, 20:27
pattyk pattyk is offline
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Quote:
Originally Posted by Jiaz View Post
@pattyk: your log does not show rapidgator issue but multihostercom issues
ErrorDownload.aspx?ErrDesc=There was an error starting the Download on the server Side!
I can't get rapidgator to connect at all, I don't know what I need to do, here is a log for all accounts I have running

Accounts:

free
29.08.17 10.07.01 <--> 29.08.17 12.20.21 jdlog://4205414015941/

Multihoster.com
29.08.17 10.07.01 <--> 29.08.17 12.21.45 jdlog://5205414015941/

linkifier
29.08.17 10.07.01 <--> 29.08.17 12.23.06 jdlog://7205414015941/
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  #8  
Old 29.08.2017, 20:36
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Link is premium only, This file can be downloaded by premium only
and Multihoster/Linkifier fail to download it
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  #9  
Old 03.09.2017, 09:16
jedus jedus is offline
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This problem is happening with rapidgator two weeks ago and has no arrangement whatsoever, that causes that it is not possible to download anything from the server with the premium account, however download without problems with the IDM. The same problem is being presented with alldebrid for a month
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  #10  
Old 05.09.2017, 11:02
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@jedus: JDownloader stops downloading in case a single connection fails whereas IDM continues and retries. That's why connection issues lead to retries in JDownloader.
Please provide a logfile, see https://support.jdownloader.org/Know...d-session-logs
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  #11  
Old 06.09.2017, 16:00
mwald mwald is offline
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Default Rapidgator Issues

JDownloader 2

The Rapidgator problem has been made much worse with the last update.

I formerly had issues where download speeds would slowly decrease until a time out. If I disabled the download of the file, hit resume, enabled the file and then forced download, it would start fine again and slowly slow to a time-out.

With the update I installed last night, most files will no longer download from Rapigator. I get a "Try restarting the link (plugin outdated)" Of course that never works. on the few files that do work, I get a one minute countdown before start of download, and the speed is painfully slow right from the outset. Downloading a file from Rapidgator using a browser works fine, and is very fast. It is a JDownloader issue.
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  #12  
Old 07.09.2017, 06:08
mwald mwald is offline
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Default Rapigator Issues

Problem continues between latest update to JDownloader 2 and Rapidgator. Have a validated premium account. Will download only one Rapidgator file at a time. 50 second countdown between initiating download and actual download start. Max download speed is 50 kbps!

If you try to download multiple Rapidgator files in JDownloader 2, everything after the first files displays Try restarting this link (plugin outdated?) after the 50 second countdown.

No problem downloading multiple files from Rapidgator via the web browser, all at speeds of 8-26 mbps.

Problem began immediately after the last JDownloader 2 update.
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  #13  
Old 07.09.2017, 06:53
jedus jedus is offline
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The problem is also maintained with alldebrid downloads
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  #14  
Old 07.09.2017, 07:18
jedus jedus is offline
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04.09.17 20.41.28 <--> 04.09.17 20.37.59 jdlog://1370514015941/
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  #15  
Old 07.09.2017, 11:40
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@mwald: There have been no updates at all since days. And no changes to anything related to accounts, rapidgator, downloads.
Please provide a logfile https://support.jdownloader.org/Know...d-session-logs for the plugin outdated error and post the shown logID here
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  #16  
Old 07.09.2017, 11:41
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@jedus: you log does not contain a single error, nor a single download. Please create log AFTER error has occured
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  #17  
Old 07.09.2017, 11:41
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Quote:
Originally Posted by mwald View Post
It is a JDownloader issue.
Please provide a logfile, then we can tell what is going on.
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  #18  
Old 07.09.2017, 14:37
mwald mwald is offline
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Default Update

Quote:
Originally Posted by Jiaz View Post
@mwald: There have been no updates at all since days. And no changes to anything related to accounts, rapidgator, downloads.
Please provide a logfile **External links are only visible to Support Staff**... for the plugin outdated error and post the shown logID here
The problem occurred immediately after I updated. I do not auto-update JDownloader. I am not sure what exact date/time you published the update, I just know that the globe icon was flashing indicating an update was available. When I clicked on it and updated, the problem began immediately when JDownloader restarted.

I'll prepare a log file to send.
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  #19  
Old 07.09.2017, 14:54
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There have been no changes, so please provide a log
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  #20  
Old 07.09.2017, 15:09
mwald mwald is offline
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Here is the logfile:
07.09.17 07.55.38 <--> 07.09.17 08.00.05 jdlog://6190514015941/

Still issues with Rapidgator within JDownloader. Attempted multiple files - only one file would download at a time very slowly after the new countdown delay. All files beyond the one file downloading would display the "Try restarting this link (plugin outdated?)"

Attempted a couple of Keep2Share downloads and they behaved normally . . . no issues.
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