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Old 01.11.2013, 03:44
MICPDOC
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Default JDownloader stops downloads suddenly constantly

New build installed today. Downloads stop periodically before all downloads complete, have restarted several times, but it keeps doing the same thing.

Anyone have a idea?

Thanks.
  #2  
Old 01.11.2013, 03:49
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Hello,

Please post your log.
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  #3  
Old 01.11.2013, 03:56
MICPDOC
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Went to the how to create a log, Neither one look like what I have? Mac 10.9.
  #4  
Old 01.11.2013, 03:57
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Default JDownloader stops downloads suddenly constantly

Since a few hours, without any obvious reason and still existing after today's update, JDownloader keeps just stopping all downloads. Currently downloading files are being stopped and have to be re-downloaded after the next start, or continued (depending on wether the host allows that). It happens so often I barely can download any 100 MB file w/ my 500 kbit/s connection; sometimes it happens after 1,45 MB, sometimes I can download a whole file.
The specific message of the bubble notifier when this happens is "All downloads stopped or finished.", just as like I had manually stopped it or all downloads were finished, but as I mentioned above, most of the times the downloads are running and almost never finished; it just stops in the middle of the process.

OS X 10.9
Core: #22758
Launcher: #2082
AppWork Utilities: #1872
Browser: #22558
Updater: #395
Java: Oracle Corporation - 1.7.0_25
Firewall: Little Snitch 3.3 w/o any restrictions for anything JDownloader does or needs.
Log-ID: 31.10.13 18.13.19to01.11.13 01.43.57 jdlog://9737055159731/
  #5  
Old 01.11.2013, 04:06
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Merged thread...
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Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
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Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


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  #6  
Old 01.11.2013, 04:09
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Quote:
Originally Posted by MICPDOC View Post
Went to the how to create a log, Neither one look like what I have? Mac 10.9.
what exactly do you mean?
The information of the log only can be seen by the developers and supporters of JD.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #7  
Old 01.11.2013, 04:09
MICPDOC
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Quote:
Originally Posted by jatenk View Post
Since a few hours, without any obvious reason and still existing after today's update, JDownloader keeps just stopping all downloads. Currently downloading files are being stopped and have to be re-downloaded after the next start, or continued (depending on wether the host allows that). It happens so often I barely can download any 100 MB file w/ my 500 kbit/s connection; sometimes it happens after 1,45 MB, sometimes I can download a whole file.
The specific message of the bubble notifier when this happens is "All downloads stopped or finished.", just as like I had manually stopped it or all downloads were finished, but as I mentioned above, most of the times the downloads are running and almost never finished; it just stops in the middle of the process.

OS X 10.9
Core: #22758
Launcher: #2082
AppWork Utilities: #1872
Browser: #22558
Updater: #395
Java: Oracle Corporation - 1.7.0_25
Firewall: Little Snitch 3.3 w/o any restrictions for anything JDownloader does or needs.
Log-ID: 31.10.13 18.13.19to01.11.13 01.43.57 jdlog://9737055159731/
This explains in more detail what is happening to me also. Still cant figure out how to produce the log.
  #8  
Old 01.11.2013, 04:12
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Please we need another log. See here: http://jdownloader.org/knowledge/wik...d-log?s=lng_en
scroll down to see how to create the log in JD2.
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» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #9  
Old 01.11.2013, 04:16
MICPDOC
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There is no menu.
Attached Images
File Type: png Screen Shot 2013-10-31 at 9.11.38 PM.png (29.3 KB, 311 views)
  #10  
Old 01.11.2013, 04:18
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Just click on "help" in the menubar and then on "create log", then copy the short text that should look similar to mine in the line that starts with "Log" and post it here.
  #11  
Old 01.11.2013, 04:19
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Hmm... please read here, the problem should be solved by the same way.
http://board.jdownloader.org/showthread.php?t=52071
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #12  
Old 01.11.2013, 04:31
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Nope, deleting cfg folder did not solve the problem.
  #13  
Old 01.11.2013, 04:38
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Probably is a bug. We will wait for some feedbacks of that.

For the main topic of this thread (stops downloads constantly), could you please compress the folder logs and send the compressed file via EMail to support@jdownloader.org, also make reference to this thread. Please let me know if you do that. Thanks in advance.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #14  
Old 01.11.2013, 04:40
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So, was that request now to me or MICPDOC?
  #15  
Old 01.11.2013, 04:48
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For you @jatenk because you haven't the menu to create the log.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #16  
Old 01.11.2013, 04:54
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Done.
  #17  
Old 01.11.2013, 04:58
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I got a registration confirmation mail for the support desk. Am I supposed to submit a ticket to this bug there now?
  #18  
Old 01.11.2013, 04:59
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Yes, that's right.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


  #19  
Old 01.11.2013, 05:35
MICPDOC
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31.10.13 21.34.07to31.10.13 21.27.28 jdlog://1847055159731/

31.10.13 21.34.07to31.10.13 22.36.25 jdlog://7847055159731/

Last edited by Lram32; 01.11.2013 at 05:45. Reason: merged posts.
  #20  
Old 01.11.2013, 05:47
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Thanks for the logs.

Ticket:
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


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