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  #1  
Old 13.12.2016, 02:46
akhlan akhlan is offline
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Default Premium Subyshare.com doesn't work

Hi

for me, premium Subyshare doesn't work

This is my log id: jdlog://4220869150841

please could you help me ?

Rgds
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  #2  
Old 13.12.2016, 11:31
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  #3  
Old 13.12.2016, 12:50
bchliu
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I'm having similar issues with Subyshare premium - does not take the links properly to parse and download. Please help.
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  #4  
Old 13.12.2016, 12:53
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Please send example links and username/password to support@jdownloader.org
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  #5  
Old 13.12.2016, 13:25
akhlan akhlan is offline
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done
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  #6  
Old 13.12.2016, 19:04
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pspzockerscene pspzockerscene is offline
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Hi
I've improved the errorhandling but I was not able to reproduce the issue.

Please check it again after the next update.
Where are you from (country)?
Does it work fine via browser?
---
[Please read]=>How/when do I get updates?
Read it carefully BEFORE complaining that something would still be not working!
Update cycles depend on your installed JD version!!

---
[Bitte lesen]=>Wie/wann bekomme ich Updates?
Bitte vollständig lesen bevor ihr euch beschwert, dass etwas immernoch nicht funktionieren würde!
Die Updatezyklen variieren je nach installierter JD Version!!


GreeZ pspzockerscene
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #7  
Old 13.12.2016, 19:21
akhlan akhlan is offline
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The error message have change now...

I need support! This is my log id: jdlog://3170869150841

"TEMP_UNKN..."

I use google and Firefox for France...

When I open a subshare link with Chrome, all is fine but not with JDwonloader...
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  #8  
Old 13.12.2016, 19:26
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pspzockerscene pspzockerscene is offline
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Please wait, update has not yet been released.
Please read the update FAQ which I linked above ...

GreeZ psp
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #9  
Old 13.12.2016, 19:55
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Please try again with next plugin update
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  #10  
Old 13.12.2016, 20:27
akhlan akhlan is offline
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Update done and.... new error message... :-(

I need support! This is my log id: jdlog://5870869150841

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  #11  
Old 14.12.2016, 15:51
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I would like to do a teamviewer session with you so we can check/fix this together. Please contact us at support@jdownloader.org
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  #12  
Old 14.12.2016, 17:40
akhlan akhlan is offline
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I'm here
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  #13  
Old 14.12.2016, 17:53
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Enter our chat and contact Jiaz:
http://jdownloader.org/knowledge/chat

GreeZ psp
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #14  
Old 14.12.2016, 17:55
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Send me ID and PW to support@jdownloader.org
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  #15  
Old 14.12.2016, 18:02
akhlan akhlan is offline
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Jiaz, you have already my account
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  #16  
Old 14.12.2016, 18:07
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It's not about the account. We need a teamviewer session, because it works just fine for us(germany). So it might be something with ISP/geolocation. We cannot reproduce any issue nor the redirect that happens for you.
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  #17  
Old 14.12.2016, 18:14
akhlan akhlan is offline
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teamviewer account send
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  #18  
Old 14.12.2016, 18:30
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Pleaes test again with next plugin update
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  #19  
Old 14.12.2016, 22:16
akhlan akhlan is offline
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Same issue...

I need support! This is my log id: jdlog://3081869150841

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  #20  
Old 14.12.2016, 22:53
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pspzockerscene pspzockerscene is offline
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Update & try again ...

GreeZ pspzockerscene
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #21  
Old 14.12.2016, 23:28
akhlan akhlan is offline
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Try with Rev: #35674 (latest Revision)

same issue :-(
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  #22  
Old 15.12.2016, 06:09
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I wonder if you can display any of those links via browser, because the log shows that it is always redirected to subyshare.com/predownload.php to show these messages:
<center><h1>You need upgrade to premium account before download</h1></center>
<center><h4><a href="**External links are only visible to Support Staff**>Click here</a> to upgrade</h4></center>

I know that you have premium account, but displaying those link shouldn't need account.
I mean, if you get the same problem via browser then you need to ask subyshare support.
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  #23  
Old 15.12.2016, 10:57
akhlan akhlan is offline
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I haven't update... Always Rev: #35674 (latest Revision)
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  #24  
Old 15.12.2016, 11:23
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Quote:
Originally Posted by tony2long View Post
I wonder if you can display any of those links via browser, because the log shows that it is always redirected to subyshare.com/predownload.php to show these messages:
<center><h1>You need upgrade to premium account before download</h1></center>
<center><h4><a href="**External links are only visible to Support Staff**>Click here</a> to upgrade</h4></center>

I know that you have premium account, but displaying those link shouldn't need account.
I mean, if you get the same problem via browser then you need to ask subyshare support.
I did Teamviewer Session. Seems that geolocation(was France) every link goes to the *buy premium* page. Free Downloads are not possible, only premium ones (you need to login first)
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  #25  
Old 15.12.2016, 11:24
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@akhlan: Linkcheck not possible (because it requires to be logged in). So just ignore the temp unavailable and click start. Download should work fine then. In case it does not, please provide new logID
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  #26  
Old 15.12.2016, 11:46
akhlan akhlan is offline
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First test
- I'm connected onSubyshare page and I open the subyshare link in Chrome or Firefox, all is fine

Second test
- I have put my premium account in the plugin "MyJDownloader Beta" (Setting / Account manager) and when I past the subyshare link in the field "Add Links" or when I click on right mouse "My JDownLoader / Download Link with..." The error message appears "TEMP_UNKN..." in the field LinkCollector of MyJDownloader...
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  #27  
Old 15.12.2016, 12:01
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Yes, because the Linkcheck does not work without being logged in. JDownloader does not use premium account for link validation. So it shows Temp_Uknown. Just add the file to Downloadlist and click Start and it should work
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  #28  
Old 15.12.2016, 12:56
akhlan akhlan is offline
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great, it's working not prefect with the error message but all is fine, download finish properly

Tks all
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  #29  
Old 15.12.2016, 13:11
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Thanks for the feedback! I've updated plugin to show different message
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  #30  
Old 15.12.2016, 13:14
akhlan akhlan is offline
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you have put "The Akhlan Error" ? :D
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  #31  
Old 15.12.2016, 13:29
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:p
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