#1
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Corrupted files
hi the files I download are all corrupt
can you give me a hand on win 11 Thank you |
#2
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please can you help me?
thanks I'm in a hurry Thank you |
#3
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@savey: What files do you mean? What exactly is the problem?
__________________
JD-Dev & Server-Admin |
#4
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if i do any file download the files i get are corrupt, the ones downloaded with jd2
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#5
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if i do any file download the files i get are corrupt, the ones downloaded with jd2
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#6
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sorry but it takes so long?
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#7
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downloaded files give me file integrity error
the files come from easybytez Last edited by savey; 21.10.2021 at 13:25. |
#8
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@savey: What host are you downloading from? Free/Premium/Multihoster Account?
Tried different download drive?
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JD-Dev & Server-Admin |
#9
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downloaded files give me file integrity error
the files come from easybytez premium yes i tried several file packages |
#10
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And you have checked the files manually downloaded in browser?
There have been no changes at all from our side, so either the issue is caused by system(eg hardware issues) or firewall/av or already broken serverside.
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JD-Dev & Server-Admin |
#11
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I do not know why the instant notifications of the forum via e-mail do not work for me, if you can do something the other time too they did not work
Thank you |
#12
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if I download via browser there are no problems, or if some files I rebuild them no problem
when I download with jd2 the files are downloaded well, but if I unzip or check the files with winrar it tells me that there is an integrity error, but the download is successful Last edited by savey; 21.10.2021 at 13:35. |
#13
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@savey: Please create a log, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID. Create log when this happens. You've tested exact same file in browser to exact same destination directory/drive?
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JD-Dev & Server-Admin |
#14
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what do you mean by *rebuild them*?
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JD-Dev & Server-Admin |
#15
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with winrar .rev file
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#16
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So even the ones in browser are damaged and you have to *rebuild/fix* them with rev files?
Or what did you mean by that? Have you checked your hardware yet? memory with memtest86 and checked the smart data values of your disks
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JD-Dev & Server-Admin Last edited by Jiaz; 21.10.2021 at 14:08. |
#17
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created register
21.10.21 14.17.02 <--> 19.10.21 05.26.44 jdlog://5759825302851/ |
#18
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Log does not contain a single CRC/Hash or Extraction error
As it started to happen out of nowhere, my best guess is failing hardware (memory or your external drive). When the issues also happen via browser, then download to different drive and check if the issues still happen. if no, then the external drive is the cause, if yes, then either memory or something with your setup is causing this
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JD-Dev & Server-Admin |
#19
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no the browser ones are good
I meant that some files I had downloaded some time ago then I resumed lately and where I had some files that I downloaded with jd2 and they were in winrar xxxx.rev format, I could rebuild the missing xxx.rar files and the new files rebuilt with winrar, always allowing the available files, was enough to reconstruct the missing ones |
#20
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i use windows 11
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#21
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@savey: set max connections to lower values, you are using 20 connections. try to set 1-4 and check again. In browser only a single connection is used.
And please test different download location!
__________________
JD-Dev & Server-Admin |
#22
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ok okay i try another hdd, however i extract not from jd2 but from winrar program apart
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#23
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The error does not happen within extraction, the files are damaged according to your report.
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JD-Dev & Server-Admin |
#24
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the files in jd2 are downloaded without error but when I unzip it gives me integrity errors
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#25
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Quote:
So either the files are damaged in first place or damaged on your system. You say it happens on all files, so very unlikely all files are damaged server side, so must be something on your setup/system/environment because nothing has changed at all on JDownloader side. It happened out of nowhere and no other similiar reports
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JD-Dev & Server-Admin |
#26
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Quote:
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#27
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Quote:
21.10.21 14.17.02 <--> 21.10.21 14.17.02 jdlog: // 8759825302851 / |
#28
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Okay, thanks! Now it makes more sense! So it was not about download issues but extraction issues?
Quote:
what are your max downloads/max connections? and have you changed Settings->Advanced Settings-> GeneralSettings.maxbuffersize, is it still 500 ?
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JD-Dev & Server-Admin Last edited by Jiaz; 21.10.2021 at 15:11. |
#29
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Quote:
Thank you |
#30
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About Dialog, see https://support.jdownloader.org/Know...tion-directory
and please see and how much memory does your system have?
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JD-Dev & Server-Admin |
#31
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Quote:
-Dsun.java2d.d3d = false, in the JDownloader2.vmoptions file, I usually use force start download and start 5 connections, even if I set up a file to download also simultaneously per host, the memory value of the GeneralSettings.maxbuffersize parameter it's always 500 I hope that's enough memory max 64 gb |
#32
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Can you provide a screenshot of this? https://support.jdownloader.org/Know...tion-directory
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JD-Dev & Server-Admin |
#33
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there
can I increase the value from 500 to the maximum? Last edited by savey; 21.10.2021 at 18:16. |
#34
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That's still not what we need.
Go to Help -> About JDownloader --> Post a screenshot of that dialog -psp-
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#35
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Change the -Xmx1g to -Xmx2g and see if that helps
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JD-Dev & Server-Admin |
#36
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now, leave it to 500 !
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JD-Dev & Server-Admin |
#37
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#38
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try this and check if it helps.If not, try to install fresh JDownloader with 64bit java, see
https://jdownloader.org/jdownloader2 you can copy your settings by copy over the complete cfg folder from your existing installation
__________________
JD-Dev & Server-Admin |
#39
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Quote:
what do i do i put new installation as you said? |
#40
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Quote:
backup the complete cfg folder of your current JDownloader installation, then remove/uninstall it and install JDownloader from here, https://jdownloader.org/jdownloader2 in Java 1.8, 64bit version and once installed, delete the cfg folder and copy/restore your backup one
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JD-Dev & Server-Admin |
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