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  #361  
Old 29.09.2017, 16:35
FSchmertz
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Yeah, it's working for me now too. Screwed with a few links I had to reload.

Guessing they did something that messed with the DNS in the process of fixing whatever the original problem was, and that in turn messed up FIOS access.
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  #362  
Old 29.09.2017, 16:44
Malpholio Malpholio is offline
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Not sure, I've had issues where it hasn't been accessible from my direct ISP connection but has been through a proxy over the years and it's always seemed to be pretty random.
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  #363  
Old 29.09.2017, 16:48
FSchmertz
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Quote:
Originally Posted by Malpholio View Post
Not sure, I've had issues where it hasn't been accessible from my direct ISP connection but has been through a proxy over the years and it's always seemed to be pretty random.
I understand it can take quite a while for certain ISPs to resolve DNS issues. Anything changes, and you're shut out for a while.

Though I even tried the real site address (not just rapidgator.net).

I'm wondering if the protection used to prevent DDos attacks also prevents direct access that way. What I've seen makes me think that may be so.
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  #364  
Old 02.10.2017, 19:39
droh
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Default login via Google+

Please is there any way how to add rapidgator account with Google+ credentials? I have bought premium account via Google store, so the only possible option how to login is via Google+. When I try to enter my google email and password, I always got "wrong email or password" message.

Thank you
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  #365  
Old 04.10.2017, 10:20
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Jiaz Jiaz is offline
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@droh: I'm sorry but that is not supported at the moment. I suggest to contact rapidgator support ask them to create a rapidgator account for you.
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  #366  
Old 07.10.2017, 22:34
Harald321
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Hello,

I had the same problem for weeks now. None of the suggested solutions worked for me.

Today i set the Jdownloader to a Download Speed limit just slightly below my average download speed. I no longer have any disconnects /Network Errors.
It s not an optimal solution, since it does not solve the problem. But it works fine for me. The constant disconnects were such a pain!
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  #367  
Old 09.10.2017, 12:28
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Thanks for the feedback! and thanks for posting your solution
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  #368  
Old 21.12.2017, 04:21
xuberant
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Default Rapidgator Premium Disconnect/Slow Speed

Rapidgator support has been no help whatsover.

I am having an issue as a premium user only being able to download at about 550KiB/s and I constantly get disconnected.

Here is my trace report

1 <1 ms <1 ms <1 ms homeportal [192.168.1.254]
2 20 ms 19 ms 28 ms 76-219-204-1.lightspeed.irvnca.sbcglobal.net [76.219.204.1]
3 21 ms 19 ms 18 ms 75.29.48.64
4 * * * Request timed out.
5 23 ms 20 ms 22 ms 12.83.38.185
6 21 ms 23 ms 23 ms ggr2.la2ca.ip.att.net [12.122.128.101]
7 21 ms 22 ms 25 ms ae-5.a00.lsanca20.us.bb.gin.ntt.net [129.250.9.61]
8 172 ms 173 ms 172 ms ae-3.r01.lsanca20.us.bb.gin.ntt.net [129.250.2.233]
9 22 ms 21 ms 20 ms ae-8.r23.lsanca07.us.bb.gin.ntt.net [129.250.6.48]
10 88 ms 86 ms 87 ms ae-6.r22.asbnva02.us.bb.gin.ntt.net [129.250.3.188]
11 85 ms 86 ms 85 ms ae-0.r23.asbnva02.us.bb.gin.ntt.net [129.250.3.85]
12 181 ms 180 ms 180 ms ae-2.r25.amstnl02.nl.bb.gin.ntt.net [129.250.6.163]
13 173 ms 173 ms 173 ms ae-1.r03.amstnl02.nl.bb.gin.ntt.net [129.250.2.147]
14 181 ms 181 ms 185 ms 83.231.213.102
15 206 ms 188 ms 189 ms 91.239.212.145
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

I had no issues downloading with Uploaded.net but switched to Rapidgator because Uploaded website has issues accepting card payments now. I have no idea why this has been going on for the past 2 months. Any help appreciated.
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  #369  
Old 25.12.2017, 14:56
blackhiden blackhiden is offline
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Default Download Rapidgator Skipped - Missing Account

I'm downloading 3.4GB file in Rapidgator. But Rapidgator keep telling me "Skipped - Missing Account". I've added Rapidgator's credential

Here my log:
22.12.17 06.19.05 <--> 25.12.17 18.09.54 jdlog://1385154433151/

Thanks for helping me out
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  #370  
Old 26.12.2017, 23:58
FSchmertz
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I run into that one (have to manually resume and then start again) for premium.

Never realized they have an hourly download limit for premium. At least it said I exceeded it.

Last edited by FSchmertz; 27.12.2017 at 00:01.
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  #371  
Old 28.12.2017, 02:09
blackhiden blackhiden is offline
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Quote:
Originally Posted by FSchmertz View Post
I run into that one (have to manually resume and then start again) for premium.

Never realized they have an hourly download limit for premium. At least it said I exceeded it.
At least your download running, right?
My download never run and keep saying "Missing Account"
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  #372  
Old 28.12.2017, 04:27
victorwoo victorwoo is offline
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plugin out of date when downloading from rapidgator.net

downlink:
**External links are only visible to Support Staff****External links are only visible to Support Staff**

log:
28.12.17 10.16.19 <--> 28.12.17 10.24.21 jdlog://1037154433151/

Please help, thanks!
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  #373  
Old 29.12.2017, 01:46
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raztoki raztoki is offline
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@victorwoo
Your country firewall I believe has injected html code instead of data requested.
(macromedia shockwave flash player)
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  #374  
Old 29.12.2017, 03:29
victorwoo victorwoo is offline
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OK, I'll check it out. Thank you!
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  #375  
Old 15.01.2018, 16:09
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Jiaz Jiaz is offline
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Looks like ISP issues. You should try to use a VPN and check if that helps in your situation.
Did you check/stability in browser with exact same file?
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  #376  
Old 16.01.2018, 14:03
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Does your rg account show up as valid/premium with correct expire date/enough traffic in Settings-Accounts?
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  #377  
Old 28.01.2018, 00:47
FSchmertz
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The solution to the timeout/skipped problem in premium for me involved advanced setting Captchasettings: captcha timeout action to -> Retry


It still timeouts/countdowns, but it keeps trying and you don't have to manually "skip/restart," it eventually recognizes your premium account and restarts the download.

P.S. Though I also limited the download speed as suggested above, which seemed to decrease the number of slowdown/timeouts (still had some though, and the setting above dealt with those)

Last edited by FSchmertz; 28.01.2018 at 00:50.
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  #378  
Old 06.02.2018, 00:52
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NesteaZen NesteaZen is offline
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So here's an odd one and I've noticed this before but never bothered to go after it. Sometimes as free user I'm in the two hour wait period, even after I restart jd2 and restart the file and whatnot but when I access the file via the browser I can download it no problem. What gives? I know RG is setting an LSO (flash cookie) how does jd handle it? Is there a file I can/need to delete?
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  #379  
Old 06.02.2018, 11:00
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@NesteaZen: we need logs to check that. there is no persistent cookie or whatsoever
Please create a debug log, Settings-Advanced Settings, search for debug and enable log debug and restart JDownloader. When this happens (blocked in JD and working in browser) please create log, see https://support.jdownloader.org/Know...d-session-logs
and post the shown logID here
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  #380  
Old 11.02.2018, 02:40
jdlder
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Question RapidGator Temp. Disabled - Not Enough Traffic

RapidGator is giving me this error - Temp. Disabled - Not Enough Traffic Available. There is a 1 hour timer that keeps going to zero and resetting at 1 hour again. Problem is with many different downloads.

This has been happening since two days. Account still have 80gb available download usage. Any suggestion?
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  #381  
Old 11.02.2018, 05:26
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tony2long tony2long is offline
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Please upload the log.
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  #382  
Old 11.02.2018, 16:50
jdlder
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Sorry, I did not know how to upload a log. Read your FAQ. So that ID link they give me, I send that to you? Or post it here?
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  #383  
Old 11.02.2018, 16:52
jdlder
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I pm'd you the id.
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  #384  
Old 13.02.2018, 19:15
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Jiaz Jiaz is offline
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Please post the ID here.
Can you send logins to support@jdownloader.org so we can check it?
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  #385  
Old 14.02.2018, 00:59
Hanor
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Default Rapidgator Stopped Working

Hi, suddenly rapidgator stopped working in jd and i get a message saying 'temp disabled 58 min'

These are the logs 14.02.18 00.49.36 <--> 14.02.18 00.58.24 jdlog://4280454433151

Please let me know what is wrong. Thanks


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  #386  
Old 14.02.2018, 10:25
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Jiaz Jiaz is offline
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@Hanor:
Log shows: Error: Wrong e-mail or password.
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  #387  
Old 15.02.2018, 18:34
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NesteaZen NesteaZen is offline
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Quote:
Originally Posted by NesteaZen View Post
So here's an odd one and I've noticed this before but never bothered to go after it. Sometimes as free user I'm in the two hour wait period, even after I restart jd2 and restart the file and whatnot but when I access the file via the browser I can download it no problem. What gives? I know RG is setting an LSO (flash cookie) how does jd handle it? Is there a file I can/need to delete?
via the browser it works (i get the countdown). with jd2 i have 42 minutes remaining to wait.
15.02.18 17.32.28 <--> 15.02.18 17.34.26 jdlog://0271454433151/
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  #388  
Old 15.02.2018, 18:50
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Jiaz Jiaz is offline
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Check Settings-Plugins-Rapidgator if you have enables experimental waittime handling.
From log I can see there is a proxy and JDownloader does not try because IP has not changed
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  #389  
Old 15.02.2018, 19:38
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NesteaZen NesteaZen is offline
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Ok i will play around with this setting. I closed that proxy session but it still didn't work and I'm fairly certain it happened on my home connection more than once. Thanks for now.
edit: yea it was on
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  #390  
Old 15.02.2018, 19:53
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Disable that setting and try again
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  #391  
Old 03.03.2018, 16:47
Dreamy2 Dreamy2 is offline
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Since today Jdownloader only tells me my account would be expired since 2.1.1970. But it isn't. I've deleted and re-added it with no success.

Update: I deleted the account, restartet JD, added it all over, and now it suddenly works. Weird.
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  #392  
Old 04.03.2018, 03:45
psy2bk
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I have the same problem of my rapidgator premium showing expired in 1970. Deleting, restarting, & readding did not work for me. Any other suggestions?
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  #393  
Old 04.03.2018, 06:02
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tony2long tony2long is offline
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Please upload the log with debug mode enabled in advanced settings.
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  #394  
Old 04.03.2018, 15:46
aprosjat
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Unhappy Account Manager Issues

I have read of others having the same issues and have tried all sorts of thing to get it to work.

Wanted to download from my rapidgator account , but under account manager it is showing my account as expired Jan 1970 , I have left it for an hour just incase my account was locked , but it have been 2 already . To double check that my rapidgator account was still valid i logged into it and it show premium.

I have tried to add and remove the account a few times to see if it would link , but no joy

not sure what update was run as it was working 1 week ago , but now not any ideas ?:outch:
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  #395  
Old 04.03.2018, 16:08
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tony2long tony2long is offline
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Please upload the log with debug mode enabled in advanced settings.
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  #396  
Old 05.03.2018, 03:15
nicasio
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Default Expired account

Rapidgator is showing as expired account as of Jan-1-1970 4:59:59 pm, but my account is valid until May 2017. I already contacted Rapidgator and they recommend me to get help from you. Can you guys help me out, please. Thanks.
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  #397  
Old 05.03.2018, 05:48
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tony2long tony2long is offline
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Please upload the log with debug mode enabled in advanced settings.
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  #398  
Old 05.03.2018, 06:26
nicasio
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Default Expired account in Rapidgator

Thanks for replaying. I did send the log.
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  #399  
Old 05.03.2018, 07:05
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We need the log id.
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  #400  
Old 05.03.2018, 09:50
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Jiaz Jiaz is offline
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@nicasio: please post the shown logID here
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