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  #1  
Old 21.11.2015, 09:32
WolfJD
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Default Can't create recent log

Log option only ables me 3 items. All only from October. Having an issue where youtube downloads restart all the time never progressing pass 8% but I think you may need a log for that

http://i.imgur.com/kMrZBcE.png
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  #2  
Old 21.11.2015, 14:13
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Lram32 Lram32 is offline
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1. Close jd2
2. Delete the folder "logs"
3. Start jd2
4. Reproduce the issue
5. Try to create a log.
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  #3  
Old 22.11.2015, 02:12
WolfJD
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Now a windows with the following message pops up
"WTF
At Least the current Log should be availeable"
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  #4  
Old 22.11.2015, 03:42
WolfJD
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When I click show details it says:

org.appwork.exceptions.WTFException
at org.appwork.utils.logging2.sendlogs.AbstractLogAction.create(AbstractLogAction.java:158)
at org.appwork.utils.logging2.sendlogs.AbstractLogAction$1.run(AbstractLogAction.java:98)
at org.appwork.utils.swing.dialog.ProgressDialog$4.run(ProgressDialog.java:257)
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  #5  
Old 23.11.2015, 06:31
WolfJD
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Is somebody checking on this?
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  #6  
Old 23.11.2015, 07:02
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raztoki raztoki is offline
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@WolfJD

Please be patient, Appwork typically doesn't work weekends. They will get into work shortly.

raztoki
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  #7  
Old 23.11.2015, 10:58
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Cannot reproduce. Can we do a teamviewer session?
Just contact us via support@jdownloader.org
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  #8  
Old 10.12.2015, 02:39
GreenXIII GreenXIII is offline
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I have the exact same problem.
Last log was from October 31 to October 31.
Deleted log folder, now I get the same messages described on posts 3 and 4 above.

If you have found the solution with the user above, can you explain how to fix it?

Last edited by GreenXIII; 10.12.2015 at 02:51.
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  #9  
Old 10.12.2015, 09:16
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Please close JD, and clear your logs folder. With every start of JDownloader a new subfolder will be created.
And in case you are unable to upload logfile. Please zip your logs folder and send to support@jdownloader.org
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  #10  
Old 10.12.2015, 16:48
GreenXIII GreenXIII is offline
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Restarted JD2 several times now, the problem persists. No log files, same error message as posts #3 and #4.
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  #11  
Old 10.12.2015, 16:54
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Quote:
Originally Posted by Jiaz View Post
And in case you are unable to upload logfile. Please zip your logs folder and send to support@jdownloader.org
Or I can take a look via Teamviewer

Sure you did not disable logs in Advanced Settings?
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  #12  
Old 10.12.2015, 17:13
GreenXIII GreenXIII is offline
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There are no files or folders inside the "logs" folder in JD2 directory. There ins't anything I can zip.

I'm not finding any options to enable or disable log files on the advanced options.
Sending my info on PM now so you can Teamview me.

EDIT: can't PM you, where can I find you now? Any chat room? Shall I send it through e-mail?
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  #13  
Old 10.12.2015, 17:38
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Send me ID and PW to support@jdownloader.org
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  #14  
Old 10.12.2015, 20:44
GreenXIII GreenXIII is offline
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Sent.
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  #15  
Old 11.12.2015, 11:25
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Answered via email
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  #16  
Old 11.12.2015, 12:45
GreenXIII GreenXIII is offline
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I'm available right now. I'm also connected to the PC via Teamviewer (I'm at work)

PROBLEM SOLVED, thanks Jiaz

Last edited by GreenXIII; 11.12.2015 at 17:15.
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  #17  
Old 11.12.2015, 14:10
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Fixed via Teamviewer, thanks to GreenXIII for helping finding this bug
Will be fixed with next core update
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